Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81
4.8

( 13072 Reviews )

ReScore Reviews™ (133)

ReScore
Overall Rating 4.6842081/5Overall Rating 4.6842081/5Overall Rating 4.6842081/5Overall Rating 4.6842081/5rating 4.6842081
Original
Overall Rating 2.1439377/5Overall Rating 2.1439377/5rating 2.1439377rating 2.1439377rating 2.1439377
97% Would Recommend
100% Business Response
Latest Review about 11 hours ago

Reviews


LC
Louis C.
Chandler, AZ
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
Oil & filter change check fluids
In an out between 45 and 60 minutes great service

Verified Customer
Tempe, AZ
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
Friendly and Accomadating
My Service writer was wonderful. I did not have to wait to long.

CK
Christopher K.
Gilbert, AZ
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
So quick
I love every time I get Mario as my service adviser. He is always upfront about how long my service will take and this time was no exception. I had no appointment but still managed to get an oil change in less than an hour. Thanks again guys!

SM
Steve M.
Chandler, AZ
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2019 Category: Service
Mistakes happen, but go above and beyond in solving a problem
I like San Tan Hyundai. We bought our car there, and have it serviced there. When a battery installation was done incorrectly, having caused the car not to start later the next day, we had to bring it in to get fixed. The service was prompt, and they corrected the error, but they didn't go above and beyond from a service perspective. Everyone knows you pay more to get vehicles serviced at a dealer, and maybe I'm old fashioned, but providing the customer with more than just a, it's fixed, sorry, would have been nice. You want 5 stars, earn it. Mistakes happen, no hard feelings and we'll be back, but a coupon for our next service is what can get you 5 stars.

JP
Janna P.
Mesa, AZ
2019 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
Great experience
My service advisor Malachi was very courteous and professional, there was a comfortable lounge yo wait in, the work was done quickly, and the price was very reasonable.

JD
John D.
Gilbert, AZ
2007 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
The Hyundai Team always take excellent care of my spouse's Sonata. That is why I have all of my service done there......Thank you, John D'Alessandro
Excellent service, and will recommend my friends and family to Earnhardt, for their Hyundai needs. JD
Cara M. from San Tan Hyundai responded on 11/13/2019

John,
Thank you so much for your response! We appreciate you and your business. We are here if you need anything! 

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

RA
Randall A.
Strawberry, AZ
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Fast, complete service.
Fast, complete service and a nice place to wait.
Cara M. from San Tan Hyundai responded on 11/13/2019

Randall,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

NE
Neal E.
Sun Lakes, AZ
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
San Tan Hyundai
Good Staff. Punctual.
Cara M. from San Tan Hyundai responded on 11/13/2019

Neal,
Thank you for your response. We appreciate you and your business. We look forward to helping you again.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

PS
Paul S.
Gilbert, AZ
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Great service
Very professional. Great service.
Cara M. from San Tan Hyundai responded on 11/13/2019

Paul,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

CJ
Cardon J.
Mesa, AZ
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Quick and friendly
We always bring our Elantra in for servicing here's as they are friendly, helpful, and quick. Upfront and honest.
Cara M. from San Tan Hyundai responded on 11/13/2019

Cardon,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

DC
Dale C.
Florence, AZ
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Tires
Mario got my car in and out in the time promised and at a cost that was fair.
Cara M. from San Tan Hyundai responded on 11/13/2019

Dale,
Thank you for your response. We appreciate you and your business. We look forward to helping you again in the future.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Queen Creek, AZ
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
service
Very helpful. Not pushy. I appreciate that.
Cara M. from San Tan Hyundai responded on 11/13/2019

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

DJ
Darrel J.
Mesa, AZ
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Great Experience
Had my car in for a “check engine” light issue. The Service Department not only fixed the issue but thoroughly checked the car out. Found two small issues and corrected them. Jeff Goins, the Service Rep could not have been more helpful. He arranged for a loaner car, explained everything that needed discussing, all the while maintaining a very pleasant, professional demeanor. I am a very satisfied customer.
Cara M. from San Tan Hyundai responded on 11/13/2019

Darrel,
Thank you for your response and for recognizing Jeff. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Tempe, AZ
2015 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Sevice
Excellent
Cara M. from San Tan Hyundai responded on 11/12/2019

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

AL
Anna L.
Gilbert, AZ
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Excellent Friendly Service
Friendly excellent service each and every time :)
Cara M. from San Tan Hyundai responded on 11/12/2019

Anna,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

DP
Dominick P.
Queen Creek, AZ
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Great service
Great service as always.
Cara M. from San Tan Hyundai responded on 11/12/2019

Dominick,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

FS
Frank S.
Queen Creek, AZ
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Great service.
Great service by Kiersten. Highly recommend
Cara M. from San Tan Hyundai responded on 11/12/2019

Frank,
Thank you for your response and for recognizing Kiersten. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

ML
Marsha L.
Queen Creek, AZ
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
service
service 1a
Cara M. from San Tan Hyundai responded on 11/12/2019

Marsha,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

SM
Sandra M.
Casa Grande, AZ
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Great Customer Service
I couldn’t have asked for more prompt and attentive service. A+ all the way around. Thank you!
Cara M. from San Tan Hyundai responded on 11/12/2019

Sandra,
Thank you for your response. We are here if you need anything.

Have a great day,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

LH
Larry H.
Gilbert, AZ
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Service
Addison my service advisor was great. Talked to him on the phone to let him know my problem. Told me to bit in and should be able to get to it quickly. I did and it was taken care of and car was washed within an hour.
Cara M. from San Tan Hyundai responded on 11/12/2019

Larry,
Thank you for your response and for recognizing Addison. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237