Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

336 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


JD
JUDY D.
Anchorage, AK
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2017
CUSTOMER SATISFACTION PLUS!
ALWAYS PROFESSIONAL, ON TIME, & FULL EXPLANATION OF SERVICES! THE BEST SERVICE AND DONE RIGHT!

PK
PAT K.
Anchorage, AK
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2017
Great service
I work a night shift and got tied up in the morning, couldn't get my truck to you until after 10am. Upon drop-off, I hit you with a few little repairs (busted tailgate and engine block heater) in addition to the scheduled work. Despite my late drop-off you guys got everything done just in time so I wouldn't be without my truck for the weekend. Thanks, Sand Lake Auto is awesome!

BE
BOB E.
Anchorage, AK
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2017
Got the job done
Speedy diagnosis and quick turnaround

BE
BOB E.
Anchorage, AK
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2017
Check Engine Light
Diagnosed properly and then fixed! Estimate matched cost so we are very satisfied.

DL
DON L.
Anchorage, AK
Toyota Matrix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2017
Why go anywhere else!
I have taken all of my vehicles to Sand Lake for over 20 years. Honest dependable owners make this the only place I will ever go for vehicle repairs .

BE
BOB E.
Anchorage, AK
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2017
Great service
If they can't do the job they will do a referral to save you money. Complete n accurate diagnosis and work.

CH
Cory H.
Anchorage, AK
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2017 Category: Service
Spoke with Christy. She said the business made everything very easy.
This review was collected via phone interview by Customer Research Inc.

CZ
Carl Z.
Naknek, AK
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2017 Category: Service
Carl said this business was able to get his vehicle in to be serviced right away.
This review was collected via phone interview by Customer Research Inc.

MK
MARK K.
Anchorage, AK
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2017
Great and friendly service
Sand Lake Auto has done great work on my vehicles for years. They have always been forthright on what's needed and costs have been very reasonable in relation to work done.

RA
RICH A.
Anchorage, AK
Pontiac Aztek
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2017
Aztek
Excellent

WM
Wyatt M.
Anchorage, AK
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2017 Category: Service
Wyatt said this business did excellent work, the staff is great to him and very kind. He has never had a problem. He thanks Alex, who is really great and he helped him out every time.
This review was collected via phone interview by Customer Research Inc.

CS
Carl S.
Anchorage, AK
Mercedes-Benz ML500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2017 Category: Service
Carl said in all of his dealings with this facility, they have been honest. They also have great integrity and are very straightforward with him. They make sure he pays a fair price for quality parts.
This review was collected via phone interview by Customer Research Inc.
Tim M. from Sand Lake Automotive responded on 05/24/2017

Thank you for the business, I know how hard it can be moving to a new place and finding a trustworthy shop. Honesty and fairness is something  we value very much.


JR
Jacque R.
Anchorage, AK
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2017 Category: Service
Jacque said this business was wonderful.
This review was collected via phone interview by Customer Research Inc.
Timothy M. from Sand Lake Automotive responded on 05/24/2017

Thank you for the business. If anyone needs a cake made for a special occasion, Jacque is your woman.


DW
DANIELLE W.
Anchorage, AK
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2017
Always a Pleasure!
Everyone at Sand Lake is always so friendly and helpful. My car was finished in a timely manner and I paid a reasonable price too. I would always recommend them to friends and family
Timothy M. from Sand Lake Automotive responded on 05/24/2017

Thank you for the business, look forward to servicing your vehicles in the future.


BQ
Brad Q.
Anchorage, AK
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2017 Category: Service
Brad said the business provided a good experience. They were quick.
This review was collected via phone interview by Customer Research Inc.
Timothy M. from Sand Lake Automotive responded on 05/24/2017

Thank you for the business, Hope the  insurance company took care of your repair.


WR
Werner R.
Anchorage, AK
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2017 Category: Service
Werner said they are great.
This review was collected via phone interview by Customer Research Inc.
Timothy M. from Sand Lake Automotive responded on 05/24/2017

Thank for the business, Always enjoy storys from the past.


RH
ROYAL H.
Anchorage, AK
Saturn Vue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2017
head lamp change
I couldn't do it and broke a part trying.
Sand Lake to the rescue.
Timothy M. from Sand Lake Automotive responded on 05/24/2017

Thank you for the business, Don t  hesitate to try on your own, We always have your back. 


JS
Jack S.
Anchorage, AK
GMC Acadia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2017 Category: Service
Jack said this business did what he wanted them to do. They kept him informed on the status of his vehicle.
This review was collected via phone interview by Customer Research Inc.
Timothy M. from Sand Lake Automotive responded on 05/24/2017

Thank you for the business.


SW
SARAH W.
Anchorage, AK
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2017
Honest
My dealer gave me a list of things I needed to fix on the car coming to about $2500. I took it into Sand Lake and gave them the list. They checked everything out and said actually everything looked fine and did not charge me at all. It would have been the easiest thing in the world for them to just concur with what the dealer had said and fix a bunch of stuff unnecessarily. So much respect for these guys!
Timothy M. from Sand Lake Automotive responded on 05/24/2017

Thank you for the business. One thing we pride our self on is honesty, Its a shame not all shops, whether big or small, follow this practice. 


BB
B. B.
Anchorage, AK
Chevrolet Blazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2017 Category: Service
B. said she has moved with them every time they moved, for the past 30 years. She has already recommended them. She is very pleased that they do everything she asks them to do.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 261 - 280 of 336 in total