Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

382 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


DM
Donna M.
Anchorage, AK
Lexus RX 300
Verified Customer
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07/21/2017 Category: Service
Donna said the business is pleasant and honest. They answered all her questions precisely and completely. She is an extremely satisfied customer.
This review was collected via phone interview by Customer Research Inc.

HB
Harrison B.
Anchorage, AK
Dodge Sprinter
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2017 Category: Service
Harrison said the business helped him out, the work was good and they finished within a day. It was a great price, they were fast and efficient.
This review was collected via phone interview by Customer Research Inc.

DB
DEBBIE B.
Anchorage, AK
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2017
Sway bar replacement and oil change
We can always rely on quality work from Sand Lake Auto. This time the price that was quoted to me had a $25.00 markup when I went in for repairs. Also, the "2 hour job" turned into six.

DL
DON L.
Anchorage, AK
GMC Pickup
Verified Customer
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07/19/2017
The Best In Anchorage
The team at Sand Lake provides professional timely services every time without fail. I take all of my vehicles to Sand Lake. I will not go anywhere else especially back to the dealer for my 2016 Chrysler Town and Country.

JS
JOHN S.
Palmer, AK
Ford Escape
Verified Customer
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07/17/2017
Good service and good attitude
Attention to detail. Friendly attitude. Trust

MS
MARK S.
Anchorage, AK
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2017
Customer service
These guys are great. Even when I have had relatively minor issues such as weird rattles or little electrical issues they are always professional and easy to deal with.

LJ
Loren J.
Anchorage, AK
Ford Mustang
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/15/2017 Category: Service
Loren said he was very satisfied with the work. It took a little time to figure things out. He's known this business and the staff there for a long time. He's also known Chuck and Jim for 40 years.
This review was collected via phone interview by Customer Research Inc.

SM
SCOTT M.
Anchorage, AK
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2017
good,quick service
That's it

LS
LEIF S.
Anchorage, AK
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2017
Great expertise and honesty.
I recently brought in my 2001 Suburban to have all four (original) breaks replaced. Much to my surprise, I was informed that the front brakes were still in good shape, and didn't need to be replaced.
They finished the work while I waited in half the time and cost that I expected.
I also had some questions about various minor problems with the car. The staff knew all about the problems, and could give an estimated cost and time without looking anything up.
I was very favorably impressed with their attitude, knowledge, and honesty.

LR
Lois R.
Anchorage, AK
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2017 Category: Service
Lois said they fixed her vehicle correctly. She is pleased with the quality of service they provide. If they see something wrong, they tell her and don't overcharge. They don't try to sell her additional services. They are straightforward and honest. She appreciates their honesty and ethics. They do a really good job.
This review was collected via phone interview by Customer Research Inc.

TW
TONY W.
Anchorage, AK
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2017
Honest, fixed my car, had mercy on a gal who let a guy jump her car with cables placed backwards(not by me!)
Toyota said that the wiring would be about $3000 to $4000 the the wiring harness, if only one was fried, Sand Lake repaired the fried wire, found the blown fuses and got out of there with a fixed Toyota, honesty, and laughs and very little money. Thanks guys!

JJ
JOHN J.
Anchorage, AK
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2017
The guy's there always go out of the way to help, and make sue everything is perfect.
The automotive repair shop in Anchorage..

CK
CLARENCE K.
Anchorage, AK
Ford E450 Super Duty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2017
personal service
good job

BE
BOB E.
Anchorage, AK
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2017
Customer satisfaction
This shop has taken care of our vehicles since sometime in the 80s they have taken excellent care of our vehicles and wonderful care of us as customers wouldn't go to anyone else

AH
Aaron H.
Anchorage, AK
Ford Bronco
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2017 Category: Service
Spoke with Elizabeth. She said she is always satisfied with the quality of the work. She has been happy with the work, the interactions and customer service.
This review was collected via phone interview by Customer Research Inc.

SM
Susanne M.
Fort Richardson, AK
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2017 Category: Service
Susanne said this business was helpful. She appreciated being kept updated on her vehicle and she appreciated them asking for her approval, before starting the repair.
This review was collected via phone interview by Customer Research Inc.

RL
Richard L.
Anchorage, AK
Hummer H2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2017 Category: Service
Richard said this business did a great job and they charged less than he thought they were going to charge. He said he is taking his other vehicle into them next week so he is definitely happy with them.
This review was collected via phone interview by Customer Research Inc.

LK
LINDA K.
Anchorage, AK
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2017
Sandlake Auto is a place you can trust
Sandlake people are friendly and very competent. I feel, as a woman, they will not take vantage and provide services that my vehicle does not need.

LM
Lorra M.
Anchorage, AK
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2017 Category: Service
Lorra said she went to this business without an appointment, and they repaired her vehicle quickly.
This review was collected via phone interview by Customer Research Inc.

ML
Matt L.
Anchorage, AK
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2017 Category: Service
Matt said the business provides outstanding service. The work was completed in no time and they made everything hassle free.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 281 - 300 of 382 in total