Reviews
PR
Phil R.
Grove City, OH
Jeep Wrangler
Verified
Location, location, location.
Very nice place, they seem very honest.
Recommended
JA
Jake A.
Grove City, OH
Toyota 4Runner
Verified
Like family
Recently took my vehicle in for routine maintenance and when I got home noticed oil on the garage floor. I ran my car back over to them the next day to make sure everything was ok and they had the issue resolved the same day. Truly quality work and you never leave feeling like you have been “taken to the cleaners”. It’s like have a family member that’s a high level and high quality mechanic. You know they are going to take care of you and be truly fare. High quality work, but more importantly, high integrity.
Recommended
CH
Clifford H.
Grove City, OH
Buick Enclave
Verified
Interior repair of seat control console
An excellent job in replacing broken drive side seat control console. Also saw that the windshield wipers were bad, called and we authorized replacement. Excellent service for all my vehicles.
Recommended
CS
Chuck S.
Grove City, OH
INFINITI G35 Sedan
Verified
Very Impressive Service Process
I was very impressed with the service process and the amount of detail provided via the digital reporting. I felt very informed about the status of my vehicle and was provide digital justification for each repair item.
The quality of work is excellent as well. The car was repaired exactly as described and is working perfectly. I will definitely take other vehicles to them for both routine service as well as repair work.
The quality of work is excellent as well. The car was repaired exactly as described and is working perfectly. I will definitely take other vehicles to them for both routine service as well as repair work.
Recommended
JP
Janet P.
Columbus, OH
Chrysler Town & Country
Verified
brakes
Did a great job, even though I did have to take back for a minor adjustment.
Recommended
SS
Sean S.
Grove City, OH
Ford Edge
Verified
Sean said the staff members are very effective, they communicate well, and completed the service in a timely manner. He stated this is a great team operation.
Recommended
This review was collected via phone interview by Customer Research Inc.
CB
Charles B.
Ohio
Honda Pilot
Verified
Charles said the staff had a problem with one repair job.
Recommended
This review was collected via phone interview by Customer Research Inc.
RR
Roger R.
Grove City, OH
Chrysler PT Cruiser
Verified
Sanderson Service
Excellent service, friendly people, reasonable prices
Recommended
JG
John G.
Grove City, OH
Didn’t fix my problem
I wasn’t pleased with Sanders Automotive, I bought in my vehicle because my battery kept draining, after a Service inspection they told me it was because on of my cables was loose, So after picking my vehicle up, the next day I’m experiencing the same problem, after speaking with the owner I took my vehicle back up to the shop for a second look at no extra charge, after the second inspection they informed me the something is draining my battery, I’m thinking Duh that why I took it to you. Well the owner explain to me that they could find out with draining the battery for 204 dollars, I declined the service because, because I had already paid for a inspection and they told me the problem was loose wires , I’m thinking to myself why would I pay you again to make another guess on my vehicle problems
MM
Michael M.
Grove City, OH
Nissan Frontier
Verified
Michael said he would recommend the business.
Recommended
This review was collected via phone interview by Customer Research Inc.
CH
Clifford H.
Grove City, OH
Buick Enclave
Verified
Buick Enclave road trip preparation.
Did a road trip inspection and preparation for our Buick Enclave. This service was done quickly and all items (and others) were inspected and corrective action done. I was told what special services were needed now and what items could wait until I got back from my trip. Found that the driver seat position control panel was damaged and needed replacement. Parts have been ordered and this repair will be done when we return.
Great job; thank you.
Great job; thank you.
Recommended
Mike S., Manager from Sanderson Automotive Service responded on 08/21/2018
Thank you Clifford it is always a pleasure to see you. We will always make sure your Buick Enclave is in good running order.
CB
Christopher B.
Grove City, OH
Ford Focus
Verified
Christopher said the business' staff took care of his vehicle really quickly.
Recommended
This review was collected via phone interview by Customer Research Inc.
Mike S., Manager from Sanderson Automotive Service responded on 08/21/2018
Hi Christ, thank you for trusting us with the repair of your sons Ford Focus. If you need anything just call or stop by.
JJ
Jerome J.
Grove City, OH
Ford F-150
Verified
Jerome said the staff was polite and forthcoming with insight on future problems.
Recommended
This review was collected via phone interview by Customer Research Inc.
Mike S., Manager from Sanderson Automotive Service responded on 07/31/2018
We will always let you know if we see something that might become a problem in the future. It was great to see your again.
Thanks,
Mike Sanderson
TM
Theresa M.
Columbus, OH
Chevrolet Aveo
Verified
Theresa said she really appreciates them. They finished on time. They did a excellent job. She's returning to have work performed on her air conditioner.
Recommended
This review was collected via phone interview by Customer Research Inc.
Mike S., Manager from Sanderson Automotive Service responded on 07/31/2018
It was great to meet you and be able to be of service when your vehicle needed repaired.
Thanks,
Mike Sanderson
LK
Larry K.
Grove City, OH
Jeep Compass
Verified
Larry said the business did a good job and the price was decent.
Recommended
This review was collected via phone interview by Customer Research Inc.
Mike S., Manager from Sanderson Automotive Service responded on 07/31/2018
Thanks Larry for trusting us with your vehicle.
LB
Lewis B.
Columbus, OH
GMC Envoy
Verified
Spoke with Janet. She said everyone was very nice and they were good about explaining things in detail to her son about the vehicle over the phone.
Recommended
This review was collected via phone interview by Customer Research Inc.
Mike S., Manager from Sanderson Automotive Service responded on 07/31/2018
We always happy to take the time to explain things with you and your son. We always like customers to know what and why repairs are needed.
Thanks,
Mike Sanderson
MM
Michael M.
Grove City, OH
Chevrolet Corvette
Verified
Michael said they got his vehicle in and out.
Recommended
This review was collected via phone interview by Customer Research Inc.
Mike S., Manager from Sanderson Automotive Service responded on 07/31/2018
Glad we could help get the lights working.
Thanks,
Mike Sanderson
MD
Mike D.
Columbus, OH
Buick Enclave
Verified
Mike said the service was good. The service did not take very long.
Recommended
This review was collected via phone interview by Customer Research Inc.
RR
Ron R.
Grove City, OH
Chevrolet Silverado 1500
Verified
Great service and timely
I have been taking several cars to Sandersons for the past 4 years. Always excellent service
Recommended
Mike S., Manager from Sanderson Automotive Service responded on 08/21/2018
Thank you Ron for trusting us with your Chevrolet Silverado for all of your maintence needs.
TH
Timothy H.
Grove City, OH
Chevrolet Tahoe
Verified
Honest & Informative
Thank the Lord I was referred to and found an honest reliable mechanic!!! I found Mike and his team informative and explained the issues I had with my vehicle, including the importance of the items needing attention. I was also impressed with the full inspection report (with pictures) they provided via text and email.
I would highly recommend them for your vehicle needs.
I would highly recommend them for your vehicle needs.
Recommended
Mike S., Manager from Sanderson Automotive Service responded on 08/21/2018
Hi Timothy, thank you for letting us help you with the repair of your Chevoret Tahoe. It was great to meet you.