Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

399 Reviews

98% Would Recommend
Latest Review 3 days ago

Reviews


BB
Bill B.
Cincinnati, OH
Ford F-150
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/19/2018 Category: Service
Bill said the staff were quick and did what he asked them to do.
This review was collected via phone interview by Customer Research Inc.

JM
JOSE M.
Milford, OH
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018
250,000-Mile Check
Excellent service as usual. Santos has kept my car in excellent condition, now with 250,000 miles and still in great shape.

MW
MARGARET W.
Wyoming, OH
Lexus CT 200h
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018
Personal service
Tony and his crew are friendly, caring and efficient. I like the personal service that I find at Santos.

MS
Mike S.
Cincinnati, OH
Subaru Forester (Natl)
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Mike said he used this business for years. He is always happy.
This review was collected via phone interview by Customer Research Inc.

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Scott S.
Cincinnati, OH
Dodge Stratus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Scott said the service was thorough, and quick.
This review was collected via phone interview by Customer Research Inc.

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Charles K.
Cincinnati, OH
Mercedes-Benz S320
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/07/2018 Category: Service
Charles said that the staff at the facility do good work, they run a respectable and qualified organization.
This review was collected via phone interview by Customer Research Inc.

SM
Sarah M.
Cincinnati, OH
Honda Odyssey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Sarah said the business provides good and thorough service.
This review was collected via phone interview by Customer Research Inc.

CG
Constanza G.
Wyoming, OH
Chevrolet Aveo
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Spoke with Stefano. He said they did a good job.
This review was collected via phone interview by Customer Research Inc.

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Fred S.
Wyoming, OH
Volvo S60
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Spoke with Ann. She said everything gets done with her vehicle and the employees have kept her vehicles running for the past 30-40 years.
This review was collected via phone interview by Customer Research Inc.

DF
DICK F.
Wyoming, OH
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018
car service
always fast and complete service

RB
ROBERT B.
Cincinnati, OH
Mercedes-Benz 500SEL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018
Vehicle
They know how to treat their customer in a open and honest truthful manner. They will work with you until your vehicle is back on the road and running great.

JW
JIM W.
Cincinnati, OH
Chevrolet Avalanche
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018
They do a great job
I have always been impressed with the professionalism displayed by everyone. I am most pleased with the way things are explained and how they guide you to do the most important things first. This goes a long way in planning to keep my truck running properly. Thanks for a job well done!👍🏿I give them a 5+ rating!!!!

KW
KAREN W.
Lawrenceburg, IN
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018
The excellent work and service I am given.
You can always depend on the "same old, same old!" Always courteous, always sincere and always great service.

DT
Doug T.
West Chester, OH
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Doug said the business did a great job. He really enjoys working with Tony and the whole team.
This review was collected via phone interview by Customer Research Inc.

BB
Brad B.
Wyoming, OH
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Brad said the staff was friendly, fair, and willing to work with him. This is a great neighborhood business.
This review was collected via phone interview by Customer Research Inc.

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Vern E.
Cincinnati, OH
Chrysler Crossfire
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/19/2018 Category: Service
Vern said he would have liked if the business had told him the life time left on his brakes. Although he did not specify that it was something he wanted to know, it is usually something included during diagnostics done elsewhere.
This review was collected via phone interview by Customer Research Inc.

ME
Michael E.
Cincinnati, OH
Jaguar XJS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Michael said they're professional and they tell him how much it is going to be and they get it done.
This review was collected via phone interview by Customer Research Inc.

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TRAVIS N.
Cincinnati, OH
Mazda Mazda3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2018
Terrific Job!
Outstanding service as usual :-) I always feel perfectly at ease leaving my car at Santos for any reason. They’ve never disappointed me. Highly recommended.

CH
CHRIS H.
Fairfield, OH
BMW 5 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018
Awesome service at Santos!
They help me with all my questions about a malfunction in my car we fixed it and our oil change was perfect and they accommodated everything I need great job To the mechanics in the front office

JG
JERRY G.
Cincinnati, OH
Saturn Astra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018
Saturn Astra PM service and oil change.
Service was prompt and as usual finished as promised. Everyone there is very knowledgeable.