Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86
4.9

( 681 Reviews )

98% Would Recommend
Latest Review about 17 hours ago

Reviews


AM
ANNIE M.
Wyoming, OH
Acura TSX
Verified Customer
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11/11/2019
Annie McDonald
Personal service

CH
CHRIS H.
Fairfield, OH
BMW 5 Series
Verified Customer
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11/11/2019
Customer service is awesome, from the front desk to the shop
Customer service is awesome, from the front desk to the shop

GC
GINA C.
Wyoming, OH
Hyundai Elantra GT
Verified Customer
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11/09/2019
Professional Service, Fast Turnaround
Stopped in late afternoon to make an appt for brake repair and they were able to take car right away. Called an hour later with pricing and after we approved, the car was ready 1pm the next day- with a few other things addressed as well. I think pricing is fair (at least competitive) to other shops we have worked with, but the proximity of the shop to our home and the swift repair made it totally worth it. Felt confident dealing with them.

RB
ROBERT B.
Cincinnati, OH
Chevrolet Blazer
Verified Customer
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11/06/2019
Mechanic work
I have been going to Santos for many years now. They do good quality work and I will recommend them to anyone.

JP
JOHN P.
Wyoming, OH
Nissan Maxima
Verified Customer
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11/06/2019
Knowledgeable people, attention to detail, reasonably priced
Knowledgeable people, attention to details and reasonably priced

CM
CHRISTINA M.
Cincinnati, OH
Volvo V40
Verified Customer
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11/05/2019
Top Notch Customer Service!
I was worried about having an expensive repair on an older car. Tony took that into consideration and was able to try "a different way" to repair it. He's a really honest man who listens to his customers concerns, problem solves, and finds a workable solution. I highly recommend this shop. Happy customer here!!

DP
DICK P.
Cincinnati, OH
Toyota Prius v
Verified Customer
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11/05/2019
Excellent service
Santos was able to fit me in for service immediately and the service was done soon after my arrival.
They get a thumbs up for treating me so well.

Verified Customer
Cincinnati, OH
Mazda Mazda6
Verified Customer
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11/04/2019
Great Place
Very good service. Careful diagnosis of problem and clear explanation of repair and cost. Dependable and timely completion of work.

CH
Charles H.
Cincinnati, OH
BMW 740iL
Verified Customer
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11/04/2019 Category: Service
Charles said the business has very good service. He would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Wyoming, OH
Lexus ES 300 Luxury Sport Sdn
Verified Customer
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11/02/2019
Older Lexus
Fast and efficient
Thanks

JK
James K.
Cincinnati, OH
BMW 328i
Verified Customer
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10/30/2019 Category: Service
James said he didn't have any problems.
This review was collected via phone interview by Customer Research Inc.

AM
ALETHEA M.
Cincinnati, OH
Acura 3.2TL
Verified Customer
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10/29/2019
Satisfaction guaranteed!
I wouldn’t take my car anywhere else, there professional, reliable and affordable, I recommend Santos to all my friends.

TB
TOM B.
Mason, OH
Toyota RAV4
Verified Customer
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10/28/2019
Same usual straight up customer service
As always they fix why needs to be fixed, alert you to potential area for future maintenance and at a fair price.

BB
BRAD B.
Wyoming, OH
Honda CR-V
Verified Customer
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10/26/2019
Fantastic local place!
Great place where you get good service from a family business.

JM
JAMES M.
Wyoming, OH
Toyota 4Runner
Verified Customer
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10/25/2019
Complete
Do great work that is complete and appropriate

CK
CHARLES K.
Wyoming, OH
Mercedes-Benz SLK-Class
Verified Customer
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10/25/2019
Competent staff friendly & efficient
Knowledgeable friendly staff keep you informed of progress

TT
TOM T.
Wyoming, OH
Subaru Outback
Verified Customer
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10/24/2019
Personal service
This is a genuinely Customer First business. I’ve never been disappointed over decades of visits with 5-6 different brand of car. Thanks again Tony and team.

JP
JIM P.
Cincinnati, OH
Acura TL
Verified Customer
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10/24/2019
The right work at the right price
I have shopped here for over a couple years with the assurance that I am paying the correct price for the work that is cone.I have recommended my daughter shop here as well as a friend of hers.

JG
JEFF G.
Hamilton, OH
Volkswagen Rabbit
Verified Customer
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10/22/2019
Confidence
No bull. Just fixed

Verified Customer
Cincinnati, OH
Mercedes-Benz ML350
Verified Customer
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10/22/2019
Fetailed explanation of service; didn't get the feeling I was being screwed over.
I was pleased with the service and the explanation of the service. I didn't feel like I was being screwed over. Very important.