Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

2768 Reviews

ReScore Reviews™ (83)

ReScore
Overall Rating 4.7469893/5Overall Rating 4.7469893/5Overall Rating 4.7469893/5Overall Rating 4.7469893/5rating 4.7469893
Original
Overall Rating 2.31325/5Overall Rating 2.31325/5rating 2.31325rating 2.31325rating 2.31325
95% Would Recommend
100% Business Response
Latest Review about 11 hours ago

Reviews


BF
Brian F.
Savannah, GA
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Pleasant, professional
Was net with a professional attitude.
ADAM H. from Peacock Hyundai of Savannah responded on 09/18/2018

Thank you so much for your business and awesome five star rating 
Adam Holden 


MC
Matthew C.
GA
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Good
Always good service
ADAM H. from Peacock Hyundai of Savannah responded on 09/18/2018

Thank you so much for your business and awesome five star rating 


Verified Customer
Pooler, GA
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018 Category: Service
Great service as always
Great service
BRYON E B. from Peacock Hyundai of Savannah responded on 09/17/2018

Good Afternoon, 

   I wanted to thank you for your excellent review! If anyhthing comes up please cal me directly. I look forward to your next serivce visit. 
Thank you 
Bryon Bartlett


DB
Dupree B.
Ludowici, GA
2014 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2018 Category: Service
Great job
Everything was done in a timely manner. Only issue I have is that a battery was replaced in my key fob and now it won’t stay together. I returned and asked if it can be fixed and was told I would have to buy a new one. The fob had no issues when it was handed over now it won’t stay together. Other then that great job!!!

TL
Tonia L.
Pembroke, GA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Hyundai Service
Great service department. Always prompt and courteous.
BRYON E B. from Peacock Hyundai of Savannah responded on 09/17/2018

Good Afternoon, 

    I wanted to thank you for your excellent surevy response! If anything comes up please contact me directly. I look forward to your next service visit. 
Thank you
Bryon Bartlett


Verified Customer
Statesboro, GA
2014 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Friendly Family Feel.
Smile’s and kindness from every team member I came in contact with!!!
BRYON E B. from Peacock Hyundai of Savannah responded on 09/14/2018

Good Afternoon, 

    i wanted to thank you for your excellent review! If anything comes up please give me a call directly. I look forward to your next visit. 
Thank you 
Bryon Bartlett


Verified Customer
Savannah, GA
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Service
The entire staff was polite and very helpful
ADAM H. from Peacock Hyundai of Savannah responded on 09/14/2018

Thank you so much for your business and awesome five star rating 
Adam Holden 


TP
Trisha P.
Savannah, GA
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Exceptional Service
Upon arriving, the service team always makes you feel at home. I greatly appreciate the welcoming and caring energy I receive every visit. I really appreciate Ashley Parker's assistance this time around. She accommodated me even though when I called the call center told me that they would not patch me over to the service department and that I would have to make an appointment through them. I made sure I pulled up and asked if there was any availability instead...and boom, the service took me right in. Thanks for doing a great job!!!
DANIEL K C. from Peacock Hyundai of Savannah responded on 09/13/2018

Thank you for your business and the 5 star rating.  I will pass your comments on to Ashley and our team.
Dan


Verified Customer
Savannah, GA
2011 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Great Service
As always, great team in the service dept!
BRYON E B. from Peacock Hyundai of Savannah responded on 09/12/2018

Good Morning, 
   We wanted to thnak you for your excellent review! If anything comes up at all please let us know.
Thank you
Bryon Bartlett


Verified Customer
Savannah, GA
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
I do not wish to write a review
thanks
BRYON E B. from Peacock Hyundai of Savannah responded on 09/11/2018

Good Afternoon, 
   I wanted to thank you for your 5 star review! If anything comes up please contact me directly. 
Thank you
Bryon Bartlett


MR
Marie R.
Sharpsburg, GA
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
They were able to do the work without an appointment and completed at time promised
The work was done without an appointment and completed at time promised. Everyone was friendly, efficient and courteous, from the first person that greeted me, to the staff that did the work, to the driver who took me where I needed to go while work was done and last but not least the cashier who took my money.
DANIEL K C. from Peacock Hyundai of Savannah responded on 09/11/2018

Thank you for your business and the 5 star rating.  I will pass your comments on to our team.
Dan


MT
Morgan T.
Statesboro, GA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Great Service
Everyone was very friendly at the dealership. Service department was very thorough asking us about how we liked the vehicles and if we had an issues with them so far. Inside the waiting area all the sales people where very friendly and offered us lunch while waiting on our cars. They brought cookies over for my son. Will definitely take my car back there for service and give them a try next time I'm in the market for a vehicle.
DANIEL K C. from Peacock Hyundai of Savannah responded on 09/11/2018

Thank you for your business and the 5 star rating.  I will pass your comments on to our team.
Dan


DW
Daniel W.
Summerville, SC
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Always on top of it
Impressed! After a year of ownership, consistently friendly, professional, honor appointments made, shuttle to the mall while u wait, snacks, coffee, cable TV, friendly salespeople check on your needs If you choose to wait in their service lobby area..not used to this kind of service..but GETTING used to it! Keep it up!
BRYON E B. from Peacock Hyundai of Savannah responded on 09/11/2018

Good Afternoon, 
    Thanks for the excellent review! Let me know if you need anything, dont forget to think about that road hazard plan.
Thank you 
Bryon Bartlett


WF
Wendell F.
Savannah, GA
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Needed a new battery.
I CAME IN TO MAKE APPOINTMENTS TO GET A NEW BATTERY, AND THEY TOKE MY CAR IN THE SAME DAY,AND IT WAS TIME FOR MY SERVICE AND THEY DID ALL THAT ON THE SAME DAY.I WAS VERY HAPPY.THANK U SO MUCH.
BRYON E B. from Peacock Hyundai of Savannah responded on 09/11/2018

Good Morning, 
   I wanted to thank you for your excellent review! If anything comes up at all please give me a call directly. 
Thank you 
Bryon Bartlett


BR
Barry R.
Bluffton, SC
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
The people.
This is my 4th Hyundai Sonata. I would not buy a car anywhere but at Peacock Hyundai of Savannah. Mr . Brown, Charles and Terry made this last visit a most pleasurable one. Service had me in and out in about an hour. These people are the best.
BRYON E B. from Peacock Hyundai of Savannah responded on 09/11/2018

Good Morning, 
  I wanted to thank you for your excellent review! If anything comes up at all please give me a call directly. 
Thank you 
Bryon Bartlett


RM
Rhonda M.
Savannah, GA
2012 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/10/2018 Category: Service
Same day service
I was pleased with the same day service.
DANIEL K C. from Peacock Hyundai of Savannah responded on 09/11/2018

Thank you for your business.  You are right about 6pm.  However we try to have all back by 5:30 so we have an opportunity to go over the the repairs and solve any issues that a customer might have. Again, thank you for your business.
Dan


Verified Customer
Savannah, GA
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Timelineds
I like the service , customer service from everyone. I see the team effort and info is given what you need and choices are on the customer. No pressure and I just like the atmosphere and my Rep Ashley always cordial providing updates as needed and ensure I get what is needed. Excellent!
DANIEL K C. from Peacock Hyundai of Savannah responded on 09/11/2018

Thank you for your business and the 5 star rating.  I will pass your comments on to Ashley and our team.
Dan


TM
Toni M.
Hardeeville, SC
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2018 Category: Service
Service
Wonderful
ADAM H. from Peacock Hyundai of Savannah responded on 09/10/2018

Thank you for business and awesome five star rating 
Adam Holden 


DJ
Dominique J.
Hinesville, GA
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018 Category: Service
Great Customer Service
After an unsatisfactory visit Mr. Dan personally called me to see what my concerns were and expressed the genuine want to fix the issues.

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/08/2018 Category: Service
Not the best Experience
This visit was definitely not the best experience I’ve had with this particular Hyundai location. I’ve never had a problem before.
DANIEL K C. from Peacock Hyundai of Savannah responded on 09/10/2018

I am sorry for your experience.  I will investigate and reach back out to you.
Dan

DANIEL K C. from Peacock Hyundai of Savannah responded on 09/11/2018

Thank you for taking time to speak with me.  I look forward to meeting you on Friday.  Thanks for your service!!!!!
Dan


CS
Charles S.
Savannah, GA
2017 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018 Category: Service
No title
Ashley is a great service writer! She made sure I was informed on the progress of my back ordered Tpms sensor. She kept me informed of any delays in the repair and we shared a laugh when she told me the new sensor was put in the wrong tire.
DANIEL K C. from Peacock Hyundai of Savannah responded on 09/08/2018

Thank you for your business and the 5 star rating.  I will pass your comments on to Ashley and our team.
Dan