Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

98 Reviews

96% Would Recommend
Latest Review almost 2 years ago

Reviews


MB
Marilyn B.
Olathe, KS
GMC Sierra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2016
2002 GMC
Very professional. Dennis answered my questions. The work was completed at the time that was stated. Definately will return

LL
Lisa L.
Overland Park, KS
Mercedes-Benz E320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2016
peace of mind
I love that I can take my car in to Dennis and his crew at Scarff's because they have always provided service that was thorough and timely. Most importantly though is that they have always serviced my car honestly, without a bunch of unexpected services or added expenses, unlike my experiences with both the Mercedes Dealerships here in Kansas City.

BN
Beverly N.
Gardner, KS
Chevrolet Aveo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2016 Category: Service
Spoke with Kim. She said this business did a really good job.
This review was collected via phone interview by Customer Research Inc.

DC
Don C.
Paola, KS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2016 Category: Service
Don said the business has good people.
This review was collected via phone interview by Customer Research Inc.

CS
Caylie S.
Gardner, KS
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2016 Category: Service
Caylie said the people at this business were really nice.
This review was collected via phone interview by Customer Research Inc.

TR
Tammy R.
Olathe, KS
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2016 Category: Service
Tammy said the staff is awesome and friendly. They go above and beyond to make sure customer's vehicles are safe. She will not take her vehicle anywhere else.
This review was collected via phone interview by Customer Research Inc.

JS
Jake S.
Olathe, KS
Lexus ES 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2016 Category: Service
Jake said he was happy with the service provided by this business.
This review was collected via phone interview by Customer Research Inc.

DR
Donald and Sandy R.
Olathe, KS
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2016
Great service
The water pump on my car recently went out. I normally have to drop my car off the evening before for any service, but Dennis called that morning, and said they would be more than happy to go get the car and repair it that day. I called home and told my wife they were on the way, they picked up the car, replaced the water pump and it was ready to roll after work. Great service, one of the many little things Scarffs does for their customers!

MB
Marilyn B.
Olathe, KS
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2016
oil change
Very effecient. Finished in a very timely manner

JW
Julie W.
Gardner, KS
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2016
Professional Fast Service
Very fast and professional service.

WG
William and Charlotte G.
Olathe, KS
Lexus ES 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2016
Great service
They do what they say and don't take forever. If they fix something, it stays fixed.

AP
Annette P.
Olathe, KS
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2016
Excellent service. Honest man
Dennis runs an honest shop. Will not go anywhere else

SA
Steven A.
Basehor, KS
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2016
Service
Excellent

JG
Jose G.
Olathe, KS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2016 Category: Service
Jose said he went to the facility to purchase a tire. He has gone there plenty of times and is always provided with good customer service. He usually goes to them for tires so he knows they are good tires. This business always has the tire or tires he needs in stock.
This review was collected via phone interview by Customer Research Inc.

BD
Beth D.
Overland Park, KS
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2016
The people. Totally trust them and their work ethic.
I've been a happy and loyal customer for so many years now.

GR
Gary R.
Olathe, KS
Buick Riviera
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/12/2016 Category: Service
Gary said he can not get his vehicle to start.
This review was collected via phone interview by Customer Research Inc.
Dennis S. from Scarff's Automotive Inc responded on 08/15/2016

Dear Sir, we are very sorry you are having issues with your service of 08/03/2016. Customer satisfaction is our number one priority. Please call our service center so we can get this resolved.

WS


DS
Daniell S.
Olathe, KS
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2016 Category: Service
Daniell said her experience at this business was good.
This review was collected via phone interview by Customer Research Inc.

WG
William and Charlotte G.
Olathe, KS
Lexus ES 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2016
Fast and reasonable
They did work I requested in a professional and efficient manner. Fair price as well.

SS
Sherry S.
Olathe, KS
Ford E450 Super Duty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2016
Friendly. Fast service. Trust worthy
Had the brakes replaced, but I was concerned about the smell. I was assured there was nothing wrong.

PH
Pete H.
Olathe, KS
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2016 Category: Service
Pete said the business is the best. They are always honest and the save him money.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 61 - 80 of 98 in total