Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

550 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


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Tim H.
Ballston Lake, NY
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Tim said the staff have provided good service for years.
This review was collected via phone interview by Customer Research Inc.

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Sheila B.
Schenectady, NY
Kia Forte
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Sheila said the employees were very cooperative. The business took her vehicle in, and they did what they needed to do.
This review was collected via phone interview by Customer Research Inc.

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Jamal M.
Schenectady, NY
Honda Odyssey
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/24/2018 Category: Service
Jamal said the driver's door will not open and there is a scratch as well. He said he was expecting something much better and they should treat their customers better.
This review was collected via phone interview by Customer Research Inc.
Denise F. from Schenectady Auto Service responded on 06/07/2018

Spoke to Jamal. He didn’t know the call was from us. He thought was a used car place in new jersey


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Darren D.
Schenectady, NY
Plymouth Acclaim
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Darren said that the staff got him in and out. They always seem to know when he's in a hurry and they fit him right in. As a repeat customer he said they are courteous and always nice to deal with.
This review was collected via phone interview by Customer Research Inc.

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Steve W.
Schenectady, NY
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Steve said the staff did the job quickly and at a decent price.
This review was collected via phone interview by Customer Research Inc.

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MICHAEL M.
Schenectady, NY
MINI Cooper Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018
car service
as usual a very good experience for the oil change on the mini. Thanks again Nick

MM
MICHAEL M.
Schenectady, NY
Ford Escort
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018
nick and the crew always do a great job
My situation with this car was complicated and they went way out of their way to get the car ready and in perfect condition. Will always use them for all my vehicles

JS
Jay S.
New York
Chevrolet Silverado 3500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Jay said the business always fits him in and does good work.
This review was collected via phone interview by Customer Research Inc.

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Joe D.
Schenectady, NY
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Joe said Nick is trustworthy and honest, and if there is a question, Nick has the answer.
This review was collected via phone interview by Customer Research Inc.

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Lori T.
Schenectady, NY
Volkswagen Rabbit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Lori said the business is honest and she trusts the work they do on her vehicle. The end cost for her vehicle service is always reasonable.
This review was collected via phone interview by Customer Research Inc.

JC
Jim C.
Brooklyn, NY
Ford Expedition EL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Jim said he's been going to the business for a while, and he is satisfied with their service.
This review was collected via phone interview by Customer Research Inc.

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VINCENT G.
Schenectady, NY
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2018
Car inspection
Had to have a last minute inspection, Schenectady Auto squeezed me in and got it done, fantastic service!

BA
Bob A.
Schenectady, NY
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Bob said he was happy with his service.
This review was collected via phone interview by Customer Research Inc.

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Theresa C.
Schenectady, NY
Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/14/2018 Category: Service
Theresa said the staff did a good job, but they took too long to finish.
This review was collected via phone interview by Customer Research Inc.

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MARIANN K.
Schenectady, NY
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018
Honest and fair as they come ...
Had an intermittent starting problem ... after a significant amount of effort Nick and company traced it down to the starter which was recently installed ... they put in a new one at no cost ... even made my wife happy ...

BV
Bob V.
Clifton Park, NY
Subaru XV Crosstrek
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Bob said he received good service at the facility.
This review was collected via phone interview by Customer Research Inc.

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Nickole V.
Ballston Spa, NY
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Nickole said the mechanic takes really good care of her.
This review was collected via phone interview by Customer Research Inc.

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STEVE H.
Schenectady, NY
Chevrolet Silverado 3500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2018
always great service
I found out about Schenectady Auto 5 or 6 years ago and have been taking all my vehicles there ever since. Nick has always been the most honest and reliable owner one could know. I have never had any problem with their work or the cost of repairs. I will continue to do business with them even though I moved 40 minuets away.
Stephen Helm

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Nick S.
Schenectady, NY
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Nick said he's always happy with the service he receives.
This review was collected via phone interview by Customer Research Inc.

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Debbie F.
New York
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Debbie said they did a really good job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 101 - 120 of 550 in total