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Scott's Auto Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(4,243 Reviews)
95
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
95
Net Promoter Score ®

Business Details

About

We are a Better Business Bureau Accredited auto shop with an A+ rating. We are a family-run business providing automotive repair and maintenance services for over 30 years.

Copy & paste link to verify BBB accreditation: http://goo.gl/qFnKd
We are a Better Business Bureau Accredited auto shop with an A+ rating. We are a family-run business providing automotive repair and maintenance services for over 30 years.

Copy & paste link to verify BBB accreditation: http://goo.gl/qFnKd

Categories
Auto Maintenance, Repair Shop, Car Maintenance
Contact
(678) 947-4040

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
820 Peachtree Parkway Cumming, GA 30041
Scott's Auto Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(4,243 Reviews)

TT
gravatar
Tod T.
Cumming, GA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/29/2015
verified customer Verified Customer
NOT thorough
Just had a general safety check performed, and as I was following my wife home from Scott's she noticed one of the headlamps was burned out. Isn't this the type of thing that would be checked? What other types of issues were overlooked? They have friendly customer service in the front office, but I'm skeptical about the degree of detail that goes into their actual vehicle service.
Not Recommended
Scott M. from Scott's Auto Center responded on 03/30/2015 02:09 PM

Hi Todd, I am Sorry for the over sight on the inspection my guys are generally very detail oriented. I have hired some of the best people in the business and have found over the years that all people are human and at some point they will make a mistake. Look at what happened to the Space Shuttle with over 50 Engineer’s working on it. As you mentioned you have always been happy with our service and your records show that you have been a customer of ours since 2009, we value your business and would hate to lose it over a head light. I would like to offer you a head light at no charge for our mistake and you’re Inconvenience. Please except our apology and give us another chance to continue to earn your business.

           Have a Great Day!
              Scott Muse

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