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Scott's Auto Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(4,242 Reviews)
95
Write a Review
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Score Details

5 stars
95%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
5.0
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

We are a Better Business Bureau Accredited auto shop with an A+ rating. We are a family-run business providing automotive repair and maintenance services for over 30 years.

Copy & paste link to verify BBB accreditation: http://goo.gl/qFnKd We are a Better Business Bureau Accredited auto shop with an A+ rating. We are a family-run business providing automotive repair and maintenance services for over 30 years.

Copy & paste link to verify BBB accreditation: http://goo.gl/qFnKd

Categories
Auto Maintenance, Repair Shop, Car Maintenance
Contact
(678) 947-4040
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
820 Peachtree Parkway Cumming, GA 30041
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Scott's Auto Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(4,242 Reviews)
Write a Review
Recent Reviews
MH
gravatar
Mark H.
Toyota 4Runner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/22/2013
verified customer Verified Customer
They do not stand behind their work
Had service done for pre road trip. They broke my radiator and did not fix it. We broke down on the highway. We notified them and they denied all responsibility. They do not care at all and they know they were at fault, no doubt about it. Would NEVER use them again. Their family concern is complete BS.
Not Recommended
Scott M. from Scott's Auto Center responded on 07/02/2013 12:10 PM
Mrs Hoggatt, We are very sorry for your breakdown on your vacation trip. It was of no ones falt your radiator had a internal failure. Your car has over 212,000 miles on it. We never touched your cooling system all we did was replave your valvecover gaskets. Had i thought we could have possibly done ANYTHING to cause your car to break down i would take full responsiblilty. We are a faimly run business and have a 98.5% approval rateing from over 17,000 satisfied customers. If you would like to talk about this please feel free to call me. Scott (Owner)
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