Business Solutions
SureCritic / Auto Maintenance / Scott's Auto Center
business image

Scott's Auto Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(4,244 Reviews)
95
Write a Review
Schedule Appointment

Score Details

5 stars
95%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
5.0
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

We are a Better Business Bureau Accredited auto shop with an A+ rating. We are a family-run business providing automotive repair and maintenance services for over 30 years.

Copy & paste link to verify BBB accreditation: http://goo.gl/qFnKd We are a Better Business Bureau Accredited auto shop with an A+ rating. We are a family-run business providing automotive repair and maintenance services for over 30 years.

Copy & paste link to verify BBB accreditation: http://goo.gl/qFnKd

Categories
Auto Maintenance, Repair Shop, Car Maintenance
Contact
(678) 947-4040
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
820 Peachtree Parkway Cumming, GA 30041
Get Directions
Scott's Auto Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(4,244 Reviews)
Write a Review
Recent Reviews
SD
Shavinkumar D.
Cumming, GA
Nissan Maxima
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/30/2013
verified customer Verified Customer
Category: Service
Shavinkumar said this business charged him $75 more than he expected for a part. The original part to be used was an after market part, which would have been free, but it was not available so they used a genuine part and it cost $75. This business should be honest with the customers about what parts they are using, especially when he pays for the repairs ahead of time. For these reasons, he would not recommend this business.
Not Recommended
Scott M. from Scott's Auto Center responded on 08/05/2013 10:45 AM

Mr Delwadia,

                  I checked with my staff on this and we are very confused with what you are saying. We quoted you $75.00 on the part and we gave you a FREE Diagnoses with a value of $78.50  I do not know of any business that gives away free parts? Please call me and we can discuss.

Have a Great day!    Scott  (Owner)

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.