Scott's Auto Center

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

1556 Reviews

ReScore Reviews™ (1)

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
98% Would Recommend
Latest Review about 12 hours ago
Review for Scott's Auto Center
Jon G. on 12/06/2014
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Jon said the business told him they would pick him up when his vehicle was ready. When he called they said the driver was not available. He had to wait until his wife took him to the business 4 hours later. He was going on a trip to Florida the next day so he wanted to run some errands before he left. The cost of the repair was also more than he was quoted over the telephone. The staff was apologetic but they did good work.
Vehicle: Ford Explorer
Category: Service
Service Date: 12/03/2014
Review Created: 12/06/2014
This review was collected via phone interview by Customer Research Inc.
Scott M. at Scott's Auto Center responded on 12/16/2014

Jon, I am sorry we were not able to come and get you, our driver went home with the flu and was out of work for 4 days. Had I know this at the time I would have picked you up my self. I told all of my service writers if this situation ever comes up again to let me know so I can help! Thank You! for taking the time to respond. We appreciate Your Business! Scott Muse Owner