Reviews
CC
Connie C.
Minoa, NY
Ford Fusion
Verified Customer
They had to investigate why the calipers on rear brakes were wearing unevenly and spent the time to fix properly
I would recommend them to anyone. The brake problem turned in to a major investigation and took over a day. They offered me a ride home, too and kept the price quoted, despite the extra time and effort.
Recommended
Tom S., Owner from Scotty's Automotive Inc responded on 11/05/2020
Thank you for the kind words Connie!
Beth, Tom and Lance
CC
Connie C.
Minoa, NY
Ford Fusion
Verified Customer
Connie C.
I am very happy with them. Pleasant, always courteous. Happy with the brakes done
Recommended
CK
Colleen/Lou K.
Minoa, NY
Honda Pilot
Verified Customer
Local and friendly
We just started going to Scotty’s so I haven’t got a firm handle on their business. What we have seen so far has been very positive with friendly people working on the car and at the counter. With more visits the star rating could quite possibly go to a 5 if the operation runs like it has for us so far. I could walk to Scotty’s if need be which makes it attractive. Hopefully we are done with going to the dealer and can save time and gas on traveling to the City.
Recommended
RR
Ron R.
Cassville, NY
Chevrolet Silverado 1500
Verified Customer
great service
Fair pricing and great service
Recommended
NL
Nancy L.
Syracuse, NY
Dodge Grand Caravan
Verified Customer
Honest, reliable
I can always count on Scotty's Automotive to give me a fair price and quality work.
Recommended
AM
Andrew M.
East Syracuse, NY
RAM Pickup
Verified Customer
Andrew said he would recommend this business for service.
Recommended
TC
Trina C.
Minoa, NY
Dodge Grand Caravan
Verified Customer
service
great service - close to home
Recommended
ED
Emily D.
Cicero, NY
Honda Odyssey
Verified Customer
Emily said that they always gets her in last minute and offer same day service at very reasonable prices.
Recommended
JD
John D.
Cicero, NY
Ram 1500 Classic
Verified Customer
John said they were good.
Recommended
SM
Susan M.
Minoa, NY
Cadillac CTS Coupe
Verified Customer
Fantastic
Everyone is so knowledgeable, and goes out of their way to explain issues. Prices have been very reasonable, and never have to take the car back because something wasn't done right. Great job every time!
Recommended
Tom S., Owner from Scotty's Automotive Inc responded on 04/09/2021
We aim to please, thanks Susan!
Beth, Tom and Lance
Tom S., Owner from Scotty's Automotive Inc responded on 04/09/2021
Thanks Susan! And if anyone ever feels like something is off (you know your car best), just call and we'll take care of it.
Beth, Tom and Lance
PC
Paula C.
Minoa, NY
Chevrolet Malibu
Verified Customer
Paula said they were awful nice to her, every time she asked a question they gave her a good answer and didn't treat her like a dummy.
Recommended
Tom S., Owner from Scotty's Automotive Inc responded on 04/09/2021
It's taken me (Beth) 20 yrs of learning car parts and what they do. I still think of myself as the customer and try to explain as if I were talking to myself.
Thanks Paula!
Verified Customer
Nissan Sentra
Verified Customer
Convenience
Scotty's is a great place for car issues. They diagnosed my tire problem, ordered new tires within 30 mins after dropping off the car. My car was ready the next day as promised and earlier than expected.
Recommended
Tom S., Owner from Scotty's Automotive Inc responded on 04/09/2021
Our goal is to get everyone's car back as soon as possible. We understand the necessity.
Beth, Tom and Lance
DR
Dolores R.
Cicero, NY
Honda Fit
Verified Customer
Dolores said very efficient and friendly, staff showed what was wrong and service was great.
Recommended
Tom S., Owner from Scotty's Automotive Inc responded on 04/09/2021
Cool beans, thanks Dolores!
Beth, Tom and Lance
GW
Gina W.
Kirkville, NY
Jeep Cherokee
Verified Customer
Oil change
Always great service 😊
Recommended
Tom S., Owner from Scotty's Automotive Inc responded on 04/09/2021
Thanks for taking the time for a great review!
Beth, Tom and Lance
SV
Steve V.
Minoa, NY
Toyota Tundra 4WD Truck
Verified Customer
Knowledgeable, Honest, Personable, Reasonable.
I can’t say enough good things Scotty’s. My schedule is hectic, Tom, Beth and Lance ALWAYS accommodate. Work is ALWAYS 100%. Thank you
Recommended
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