Shadow Lake Collision Center

Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85
4.9

( 572 Reviews )

99% Would Recommend
Latest Review about 1 month ago

Reviews


RB
Romiee B.
NE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2012 Category: Collision
Romiee said this business took care of everything quickly and communicated everything to his satisfaction. He said his vehicle was ready a day later then the promised time due to parts being delayed.
This review was collected via phone interview by Customer Research Inc.

DS
Douglas S.
NE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2012 Category: Collision
Spoke with Stacy. She said she felt very comfortable as a woman at this business and they treated her like a regular paying customer, which she greatly appreciated. The workmanship was excellent.
This review was collected via phone interview by Customer Research Inc.

DL
Deanna L.
NE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2012 Category: Collision
Deanna said she had a great experience and they were very helpful. She said they did a great job.
This review was collected via phone interview by Customer Research Inc.

LM
Larry M.
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/23/2012 Category: Collision
Larry said they had a little trouble getting one of the parts he needed so he had to come back. Other than that it was fine.
This review was collected via phone interview by Customer Research Inc.

DM
Diane M.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2012 Category: Collision
Diane said they always do a good job and they are very quick.
This review was collected via phone interview by Customer Research Inc.

AH
Anton H.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2012 Category: Collision
Anton said they did a very good job. The vehicle was ready ahead of time.
This review was collected via phone interview by Customer Research Inc.

GK
Genevieve K.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2012 Category: Collision
Genevieve said they were very efficient and they got the work done ahead of schedule. She said that her vehicle looks like the day she pulled it off the lot.
This review was collected via phone interview by Customer Research Inc.

EH
Eric H.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2012 Category: Collision
Eric said this business handled the process with the insurance company smoothly. They streamlined it for him. He stated that he has already recommended this business to others. He also said he had used this business before.
This review was collected via phone interview by Customer Research Inc.

BW
Brian W.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2012 Category: Collision
Brian said this business always does a good job repairing his vehicle. This establishment has great customer service and overall do a great job.
This review was collected via phone interview by Customer Research Inc.

GB
Greg B.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2012 Category: Collision
Greg said that they did a great job and his vehicle was ready two hours earlier.
This review was collected via phone interview by Customer Research Inc.

MN
Mark N.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2012 Category: Collision
Spoke with Ann. She said she thought everyone was very professional and personable the place of business was also very clean. She really appreciates her vehicle being ready on time.
This review was collected via phone interview by Customer Research Inc.

SK
Stanford K.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2012 Category: Collision
Stanford said he's used this business three times and they always do good work. He is impressed with this business.
This review was collected via phone interview by Customer Research Inc.

SC
Samantha C.
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2012 Category: Collision
Samantha said this business took a while to get her vehicle serviced, but everything else was great.
This review was collected via phone interview by Customer Research Inc.

DD
Derek D.
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2012 Category: Collision
Derek said this business is lacking in communication. He said he did not receive a phone call when his vehicle was finished. He had to call the business to find out the cost of his repairs, how long they would take, and when it was finished. Derek noted there was a part not put into his vehicle for his radio, so he had to return to the business a second time for resolution.
This review was collected via phone interview by Customer Research Inc.

IF
Irwin F.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2012 Category: Collision
Irwin said this business provided him with great service and always kept him informed with important information.
This review was collected via phone interview by Customer Research Inc.

BE
Brian E.
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2012 Category: Collision
Brian said they did a pretty good job on his vehicle. Some paint questions went unanswered, but the personnel are very friendly.
This review was collected via phone interview by Customer Research Inc.

SH
Steve H.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2012 Category: Collision
Steve said that this business has excellent service.
This review was collected via phone interview by Customer Research Inc.

KM
Klyte M.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2012 Category: Collision
Klyte said the service was good and he was very satisfied.
This review was collected via phone interview by Customer Research Inc.

HP
Harold P.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2012 Category: Collision
Harold said this business was friendly and fixed the problem properly.
This review was collected via phone interview by Customer Research Inc.

EC
Eric C.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2012 Category: Collision
Eric said that he liked how this business kept him informed and sent pictures to him before he asked. They were easy to speak with.
This review was collected via phone interview by Customer Research Inc.