Shadow Lake Collision Center

Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85
4.9

( 572 Reviews )

99% Would Recommend
Latest Review 21 days ago

Reviews


SS
Sarah S.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2012 Category: Collision
Sarah said everything was taken care of and they fixed her light free of charge.
This review was collected via phone interview by Customer Research Inc.

BK
Beth K.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2012 Category: Collision
Beth said the staff is friendly, the business is always quick to provide an estimate and quick at getting the vehicle in. She mentioned the vehicle was delayed 4-5 days because there was a miscommunication as to when the parts would be ordered.
This review was collected via phone interview by Customer Research Inc.

RK
Robin K.
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/02/2012 Category: Collision
Robin said they were really thorough at keeping her updated throughout the entire process.
This review was collected via phone interview by Customer Research Inc.

WH
Warren H.
NE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2012 Category: Collision
Warren said the staff was very nice and they did a super job.
This review was collected via phone interview by Customer Research Inc.

WB
William B.
NE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2012 Category: Collision
William said he was treated good. He added the vehicle was fixed very quickly. According to William, the business had repaired 3 vehicles for him in the last 2 months.
This review was collected via phone interview by Customer Research Inc.

RR
Roberta R.
NE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2012 Category: Collision
Roberta said they did an excellent job. They were kind and did the work in a timely manner. They also took care of her in finding the least expensive glass and they delivered the vehicle to her. Overall if she needs work done she would definitely come back.
This review was collected via phone interview by Customer Research Inc.

MF
Mary F.
NE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2012 Category: Collision
Mary said it was very good experience, and the representatives were very professional. Jason and Shamus took very good care of her, and they were very good. Mary stated she met the owner, and requested to place a sign on the property. He showed trust, and in return, she wanted to give him her business.
This review was collected via phone interview by Customer Research Inc.

DA
Dwight A.
NE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2012 Category: Collision
Spoke with Pam. Pam said this business gave him good information. The damage had to do with the passenger side mirror which was pretty easy to do and it was convenient. Overall, she's pleased.
This review was collected via phone interview by Customer Research Inc.

RH
Randall H.
NE
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/14/2012 Category: Collision
Randall said his vehicle was ready when they said it would be but he said it just felt like it took too long. Other than that everything was fine.
This review was collected via phone interview by Customer Research Inc.

WS
William S.
NE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2012 Category: Collision
William said they did a good job.
This review was collected via phone interview by Customer Research Inc.

KG
Kayle G.
NE
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/14/2012 Category: Collision
Kayle said that they were quick and it looks really good.
This review was collected via phone interview by Customer Research Inc.

LR
Larry R.
NE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2012 Category: Collision
Larry said everyone was very professional, outgoing, friendly, and he was contacted when the vehicle was ready.
This review was collected via phone interview by Customer Research Inc.

CK
Carly K.
NE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2012 Category: Collision
Carly said she has used this business before and they always do a superior job on her vehicle.
This review was collected via phone interview by Customer Research Inc.

BC
Brandon C.
NE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2012 Category: Collision
Brandon said this business was easy to get along with.
This review was collected via phone interview by Customer Research Inc.

TM
Timothy M.
NE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2012 Category: Collision
Timothy said they are very nice and they do good work.
This review was collected via phone interview by Customer Research Inc.

KW
Kevin W.
NE
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/07/2012 Category: Collision
Kevin said the hood cable had not been attached correctly when the vehicle was repaired. When he returned the vehicle they resolved the issue quickly. The repair took two days longer than promised because of the additional damage.
This review was collected via phone interview by Customer Research Inc.

BR
Bartholomew R.
NE
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/07/2012 Category: Collision
Bartholomew said he feels that there is a possibility that a full evaluation of his vehicle was not done. He said he feels that the frame and tow might have some damage, but he is not sure.
This review was collected via phone interview by Customer Research Inc.

LC
Lisa C.
NE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2012 Category: Collision
Lisa said they are quick and thorough.
This review was collected via phone interview by Customer Research Inc.

MM
Matthew M.
Hebron, NE
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/08/2012 Category: Collision
Matthew said this business did a really fast job, but the battery was not fastened down well and sometimes the vehicle would not start until he saw the problem.
This review was collected via phone interview by Customer Research Inc.

BC
Barbara C.
Omaha, NE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2012 Category: Collision
Barbara said they did a very good job.
This review was collected via phone interview by Customer Research Inc.