Shadow Lake Collision Center

Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

569 Reviews

99% Would Recommend
Latest Review about 2 months ago

Reviews


AD
Anthony D.
Nebraska
Verified Customer
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04/21/2015 Category: Collision
Anthony said this business has nice customer service and they did a nice job. He appreciates all their hard work.
This review was collected via phone interview by Customer Research Inc.

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Deanna L.
Nebraska
Verified Customer
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04/21/2015 Category: Collision
Deanna said the business did an excellent job. The customer service was great. Her parents and boyfriend have also used this business. The work was good quality and the vehicle was finished on time. They went above and beyond to help her. They were very cooperative with the rental. She appreciates them for handling everything.
This review was collected via phone interview by Customer Research Inc.

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Christine L.
Nebraska
Verified Customer
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04/21/2015 Category: Collision
Spoke with John. He said this business does good work. They are professional and customer oriented.
This review was collected via phone interview by Customer Research Inc.

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Cindy S.
Nebraska
Verified Customer
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04/21/2015 Category: Collision
Cindy said they are the best. Jason is excellent to work with, very friendly and a good person.
This review was collected via phone interview by Customer Research Inc.

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Brad W.
Nebraska
Verified Customer
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04/21/2015 Category: Collision
Brad said the business went above and beyond when they were repairing his vehicle. They finished the job by the next day. When he went to pick up his vehicle, it was fully detailed.
This review was collected via phone interview by Customer Research Inc.

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Frike A.
Nebraska
Verified Customer
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03/11/2015 Category: Collision
Amanda said they did a good job, but there was one issue with the seat belts. They forgot to pull out the buckles for the seat and they were fastened under the seat. This was important because she has children.
This review was collected via phone interview by Customer Research Inc.

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Brent H.
Nebraska
Verified Customer
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03/07/2015 Category: Collision
Brent said this business did a good job. They did better then he had expected.
This review was collected via phone interview by Customer Research Inc.

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Lindsey G.
Nebraska
Verified Customer
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03/07/2015 Category: Collision
Spoke with Jeff. He said the business had the work done quickly and they did an excellent job.
This review was collected via phone interview by Customer Research Inc.

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Tara D.
Nebraska
Verified Customer
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03/07/2015 Category: Collision
Tara said this business went above and beyond. They gave her a ride home and came to get her. They cleaned and vacuumed the inside of her vehicle. They did a wonderful job and she is really happy with them.
This review was collected via phone interview by Customer Research Inc.

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Britany D.
Nebraska
Verified Customer
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03/06/2015 Category: Collision
Britany said they were fast and very helpful.
This review was collected via phone interview by Customer Research Inc.

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David M.
Nebraska
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/06/2015 Category: Collision
David said everything went good, however he asked them about a rust spot over a panel they previously replaced. They told him they were going to check up on it and call him back.
This review was collected via phone interview by Customer Research Inc.

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Chris H.
Nebraska
Verified Customer
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03/05/2015 Category: Collision
Chris said he was satisfied with the work provided by the facility.
This review was collected via phone interview by Customer Research Inc.

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Joe R.
Nebraska
Verified Customer
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03/05/2015 Category: Collision
Joe said he really appreciates his vehicle being ready early. He also said he thinks the person who did his estimate did an outstanding job as he was very honest with him. There was no hassle. He delivered on everything he had promised and he really appreciates all of his help. He had been in before and he received the same service he is so glad to see that they have not lost their touch.
This review was collected via phone interview by Customer Research Inc.

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Michele L.
Nebraska
Verified Customer
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03/05/2015 Category: Collision
Michele said this business is very helpful.
This review was collected via phone interview by Customer Research Inc.

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Jeannett B.
Nebraska
Verified Customer
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03/04/2015 Category: Collision
Jeannette said the service was fast. Jason was very nice. He explained all the repairs and she said she felt very comfortable. She cannot even tell she got into an accident.
This review was collected via phone interview by Customer Research Inc.

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Bruce J.
Nebraska
Verified Customer
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03/04/2015 Category: Collision
Bruce said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

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Guptill A.
Nebraska
Verified Customer
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01/23/2015 Category: Collision
Spoke with Eric. He said the business was really nice.
This review was collected via phone interview by Customer Research Inc.

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Brian T.
Nebraska
Verified Customer
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01/19/2015 Category: Collision
Brian said there was a five day delay but the insurance company and the facility blamed each other for the delay. He was not kept informed during the repair process and he was not satisfied with the communication because of that.
This review was collected via phone interview by Customer Research Inc.

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Shawn H.
Nebraska
Verified Customer
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01/19/2015 Category: Collision
Shawn said he has worked with this business in the past. They did a really good job. He appreciates the work they do. If he needs them in the future, he will definitely be returning.
This review was collected via phone interview by Customer Research Inc.

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Craig R.
Nebraska
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2015 Category: Collision
Craig said this business provided good service. His wife told him they were a day late with the delivery of the vehicle because of parts.
This review was collected via phone interview by Customer Research Inc.