Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

570 Reviews

99% Would Recommend
Latest Review about 21 hours ago

Reviews


WO
William O.
West Warwick, RI
Toyota Tacoma
Verified Customer
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06/11/2019
First Time Customer
I was in need of front brakes (dealer recommended as low) and an inspection sticker. My son had his truck serviced there and was very satisfied (exhaust manifold). I dropped the truck the night before. The next day I was notified by text that the service had begun. Not long after Shane called to explain that I would not need to replace the brakes, at this time, as they had at least six to ten thousand miles left on them. I average 6,000 miles a year so that meant I could wait until next year before I needed to have them serviced! Shane runs a very professional, informative and HONEST business. His philosophy is to maintain and build a repeat customer business, not selling you service that is not presently needed! Great operation, I'll be back in the future!

PL
Paul L.
Coventry, RI
Oldsmobile Cutlass Supreme
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Paul said he was very pleased with his service. The employees took the time to explain the completed work. They provided good service.
This review was collected via phone interview by Customer Research Inc.

AJ
Andrew J.
North Providence, RI
Toyota Tundra 2WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2019
Still the best
As with every other visit, I leave satisfied and more loyal to Shane and crew after every visit. I want to rate them 1 million stars, but it only lets me rate up to 5. Simply the best hands down. If you aren't taking your vehicles to Shane's, well then shame on you

JM
Jeffery M.
West Warwick, RI
Buick LeSabre
Verified Customer
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05/29/2019
Quick & Honest
Shane gets the work done and done right. He lets you know what is going to be needed in the future...so no surprises

CN
Clay N.
Gilbert, AZ
Verified Customer
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05/23/2019
GREAT service!
Shane's is outstanding! Brought our 18' Isuzu box truck here for 10K mile maintenance. Very professional and knowledgeable. Highly recommended.

AB
Ann B.
Coventry, RI
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2019 Category: Service
Ann said she appreciates the service.
This review was collected via phone interview by Customer Research Inc.

CD
Charles D.
West Warwick, RI
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Charles said the service is always good.
This review was collected via phone interview by Customer Research Inc.

AC
Anthony C.
Coventry, RI
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019
Honest and a great mechanic
He takes the time to explain and listens to your problems.

RB
Ronald B.
North Kingstown, RI
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019
Excellent work
Honesty and reliability are two of the keys to a successful garage and Shane’s auto exemplifies both.

CC
Chip C.
North Scituate, RI
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Spoke with Chip's wife. She said the staff are really good and they are satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

CD
Crystal D.
West Warwick, RI
Dodge Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019
Great customer service
I love the fact of being called and told what is wrong and the price is given to me before the job is done. Also love the fact he does an overall check or if he notices a separate issue he lets me know as well

Verified Customer
Coventry, RI
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019
Camaro
Great service at Shane’s Auto & Truck!

DS
David S.
Coventry, RI
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2019
Service you can trust
I have been having my autos serviced by Shane’s Automotive for many years. I always trust that what Shane tells me is accurate and that he tries to save me money on some repairs by giving me options at certain times. There is a reason why he’s so busy all the time!

ST
Shirley T.
Coventry, RI
Mitsubishi Outlander Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019
Great Reliable Friendly Service!
I trust Shane's (especially more than the dealer, who told me i needed new brakes over a year ago and I did not. The brakes JUST now got to state minimum) and will continue to go there. They are fair with prices and don't rip you off or tell you that you need things you don't. Pretty fast and friendly service too.

RS
Ron S.
Coventry, RI
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019
Chevrolet equinox
Like always I take all vehicle s because of there professional and ability to do work that's needed timely base .thk again the Starbles

BT
Brandon T.
Hope Valley, RI
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019 Category: Service
Brandon said they were able to get him in right away.
This review was collected via phone interview by Customer Research Inc.

RD
Ronald D.
West Warwick, RI
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019
Quality work competitive rates and respectful
Respectful people giving quality work. Can't ask for more.

Verified Customer
Providence, RI
Chevrolet
Verified Customer
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04/27/2019
My experience
Great service.

Verified Customer
Coventry, RI
Ford Freestyle
Verified Customer
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04/26/2019
Next day, as usual!
Great job!

Verified Customer
Warwick, RI
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2019
Repairs
Been bringing our 2cars there for sometime and have always gotten them back at a reasonable time and for reasonable price also will always use them for our cars needs

Displaying Review 21 - 40 of 570 in total