Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

564 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


MC
Michael C.
West Greenwich, RI
FIAT 500L
Verified Customer
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10/30/2018 Category: Service
Spoke with Shirley. She said it was very good, and a nice experience.
This review was collected via phone interview by Customer Research Inc.

JS
Joyce S.
Hope, RI
Mazda Tribute
Verified Customer
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10/28/2018
Always reliable
Shane is always cordial and always has the best solutions to my problems

TB
Thomas B.
Coventry, RI
Ford Fusion
Verified Customer
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10/26/2018
Efficient, dependable service
Always efficient service and work that is done right the first time. It is difficult to find a reputable auto technician these days and Shane’s Auto provides quality work and reasonable prices. Give them a try.

AA
Alan A.
Coventry, RI
Nissan Maxima
Verified Customer
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10/24/2018 Category: Service
Alan said the business takes good care of his vehicle at a fair price.
This review was collected via phone interview by Customer Research Inc.

RS
Rachael S.
Coventry, RI
Honda Civic Si
Verified Customer
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10/22/2018 Category: Service
Rachael said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
West Greenwich, RI
Ford Thunderbird
Verified Customer
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10/19/2018
Excellent Customer Care
Not only does Shane and his staff work hard to perform excellent workmanship and Customer Care, they also spend the time to properly diagnose the problem and fix it correctly. The basics are still the basics, but as vehicles become more electronically controlled, you need a shop with the right tools, equipment and knowledge to properly diagnose the issues. Shane and his staff have the equipment and the knowledge. I strongly recommend their shop, even over some Automobile Dealerships. Shane has my business moving forward.

JM
Jeffery M.
West Warwick, RI
Buick LeSabre
Verified Customer
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10/16/2018
Brake line blew out
Shane had me repaired and back on the road same day

TB
Tommy B.
Rhode Island
Ford F-150
Verified Customer
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10/16/2018 Category: Service
Tommy said the service was good.
This review was collected via phone interview by Customer Research Inc.

GC
Gail C.
West Warwick, RI
Chevrolet Malibu
Verified Customer
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10/08/2018 Category: Service
Gail said that she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Hope, RI
Toyota Tacoma
Verified Customer
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10/03/2018
No surprises
There are no surprises with Shane’s shop. They do what they say, and keep you informed throughout the process.

CM
Claire M.
West Warwick, RI
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Claire said they are wonderful guys, she likes their work, but they left her rug dirty.
This review was collected via phone interview by Customer Research Inc.

DD
dee D.
West Warwick, RI
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Dee said most of her mechanics never cared about her vehicle, more about the money, and Shane is the complete opposite. He actually cares about the quality of her vehicle.
This review was collected via phone interview by Customer Research Inc.

JS
Joyce S.
Hope, RI
Mazda Tribute
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018
Always dependable
Expert, thorough and friendly service.

AJ
Andrew J.
North Providence, RI
Toyota Tundra 2WD Truck
Verified Customer
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09/26/2018
Better than the best
Not sure what words can describe , appropriately, the work and overall quality, of what Shane and crew do.

What's better than the best?
Shane's

What comes to mind when asked where is the absolute BEST place i should go to have my vehicle serviced?
Shane's

What can be expected from having service done at Shane's?
Absolute perfection.

After buying a vehicle from a dealer, that should be the last time you need to go back. When it comes time for service for that vehicle, you go to Shane's, and NO where else.

I don't believe there are enough positive words in the English language to decribe Shane and crew, other than, THE BEST.

JL
James L.
Coventry, RI
Jeep Wrangler
Verified Customer
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09/25/2018
Can always trust Shane and his crew.
I Can trust Shane's will take care of me and I will not go elsewhere. Thanks for the great service

SM
Sarah M.
West Warwick, RI
Honda CR-V
Verified Customer
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09/18/2018 Category: Service
Sarah said they are honest, they do not overcharge, they show her exactly what they are doing . They show her the parts that have been replaced. She appreciates the lobby, the cleanliness, the professionalism, the video on the tv that explains her vehicle. She is confident in their service.
This review was collected via phone interview by Customer Research Inc.

RP
Robert P.
Coventry, RI
Lexus ES 330
Verified Customer
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08/23/2018 Category: Service
Spoke with Mark. He said the business is excellent. The staff are quick, reliable, and have a fair price.
This review was collected via phone interview by Customer Research Inc.

RF
Robert F.
Coventry, RI
GMC Sierra 3500
Verified Customer
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08/17/2018
Owners knowledge and honesty.
Honest,fast service at a reasonable price.

GS
Grantham S.
Providence, RI
Ford F-150
Verified Customer
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08/14/2018 Category: Service
Grantham said they did a great job and he is happy with their service.
This review was collected via phone interview by Customer Research Inc.

RM
Robert M.
West Warwick, RI
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Robert said he is a great guy and a really good technician.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 101 - 120 of 564 in total