Shawnee Service Center


Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

170 Reviews

100% Would Recommend
88% Business Response
Latest Review about 21 hours ago
MARY C. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great service"
We are always very happy with the excellent and honest service at Shawnee.
Vehicle: Toyota Highlander
Service Date: 11/15/2017
Review Created: 11/20/2017 11:26 AM
Profile image medium
Phil M., Manager at Shawnee Service Center responded on 11/20/2017

Thank you Mary. Our pleasure. 

Shawnee Service Center
Phil Marvin
ANNE O. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Convenient, neighborly service. Always friendly, quick and best of all, honest.
Vehicle: Volkswagen Jetta Wagon
Service Date: 11/15/2017
Review Created: 11/20/2017 09:25 AM
Profile image medium
Phil M., Manager at Shawnee Service Center responded on 11/20/2017

Thank you Anne, for the great review

Shawnee Service Center
Phil Marvin
Cathy A. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Cathy said the staff drove her home and picked her up and when the service was done. They provided good customer service.
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 11/15/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
PAUL R. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Winter Prep"
Professional, friendly service.
Vehicle: Lexus RX 300
Service Date: 11/15/2017
Review Created: 11/16/2017 08:24 PM
Mohit R. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mohit said he is completely satisfied with the service and he got exactly what he expected.
Vehicle: Acura MDX
Category: Service
Service Date: 11/08/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
Profile image medium
Phil M., Manager at Shawnee Service Center responded on 11/20/2017

Mohit, Thank you for the review

Shawnee Service Center
Phil Marvin
Jin G. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jin said this business provided good service.
Vehicle: Honda Odyssey
Category: Service
Service Date: 11/11/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
Profile image medium
Phil M., Manager at Shawnee Service Center responded on 11/20/2017

Thank you , Jin

Shawnee Service Center
Phil Marvin
NANCY W. on 11/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"good service; friendly; accommodating of my schedule."
thanks!
Vehicle: Scion xD
Service Date: 11/11/2017
Review Created: 11/14/2017 07:24 PM
Profile image medium
Phil M., Manager at Shawnee Service Center responded on 11/15/2017

Thank you Nancy, Our pleasure

Shawnee Service Center
Phil Marvin
PAUL R. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Maintenance "
Quality service.
Vehicle: BMW X3
Service Date: 11/11/2017
Review Created: 11/14/2017 08:45 AM
Profile image medium
Phil M., Manager at Shawnee Service Center responded on 11/15/2017

Thanks Paul

Shawnee Service Center
Phil Marvin
CELESTE S. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
I️ have been going to Shawnee for decades!
They are all so professional and attentive to my various auto problems over the years!
I️ appreciate their knowledge base and kindness with all my auto needs!
Vehicle: Toyota Camry
Service Date: 11/11/2017
Review Created: 11/14/2017 06:52 AM
Profile image medium
Phil M., Manager at Shawnee Service Center responded on 11/14/2017

Thank you Celeste for the great review. Our pleasure helping you. 

Shawnee Service Center
Phil Marvin
FRED A. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Shawnee Service"
These guys always provide great service and I feel completely comfortable putting the care of our cars in their able hands.
Vehicle: Toyota Corolla
Service Date: 11/11/2017
Review Created: 11/14/2017 04:55 AM
Profile image medium
Phil M., Manager at Shawnee Service Center responded on 11/14/2017

Fred, Thank you for the review and your trust.

Shawnee Service Center
Phil Marvin
Peter E. on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Peter said he liked the honesty and speed of repairs at this business.
Vehicle: Ford Explorer
Category: Service
Service Date: 11/04/2017
Review Created: 11/11/2017
This review was collected via phone interview by Customer Research Inc.
Profile image medium
Phil M., Manager at Shawnee Service Center responded on 11/14/2017

Thank you for the review Pete.

Shawnee Service Center
Phil Marvin
Mike S. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mike said when he drops his vehicle off the work always gets done. Once the person he spoke with didn't under stand what he wanted to have done and he's no longer with the facility.
Vehicle: Buick Regal
Category: Service
Service Date: 11/04/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
Profile image medium
Phil M., Manager at Shawnee Service Center responded on 11/14/2017

Thank you Mike

Shawnee Service Center
Phil Marvin
LARRY W. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fixing my Car Door Latch."
Last week, I brought my Car into Shawnee Service Center, as I was unable to unlock my Car Door. Shawnee Service Center told me I needed a new Car Door Latch. Shawnee Service Center ordered and installed the New Car Door Latch and was polite enough to replenish my Oil. I have almost reached my One Year Anniversary with Shawnee Service Center and HIGHLY recommend this organization for its consistently Polite, Professional, and Reasonably Priced Service. Thank You, Shawnee Service Center!
Vehicle: Pontiac G6
Service Date: 11/01/2017
Review Created: 11/07/2017 03:43 PM
Profile image medium
Phil M., Manager at Shawnee Service Center responded on 11/08/2017

Larry, Thank you for your great review, and Happy Anniversary. 

Shawnee Service Center
Phil Marvin
COLLEEN S. on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
So happy that Shawnee is looking after my car! No extraordinary charges.
Vehicle: Lexus RX 350
Service Date: 11/01/2017
Review Created: 11/03/2017 06:15 PM
Profile image medium
Phil M., Manager at Shawnee Service Center responded on 11/06/2017

Thank you Colleen for the nice review

Shawnee Service Center
Phil Marvin
Jian P. on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jian said this business did a good job.
Vehicle: Pontiac Grand Prix
Category: Service
Service Date: 10/28/2017
Review Created: 11/03/2017
This review was collected via phone interview by Customer Research Inc.
Profile image medium
Phil M., Manager at Shawnee Service Center responded on 11/07/2017

Jian , Thank you for your response. 

Shawnee Service Center
Phil Marvin
WILLIAM J. on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
Job done right and on time.
Vehicle: Toyota Highlander
Service Date: 11/01/2017
Review Created: 11/02/2017 10:57 PM
Profile image medium
Phil M., Manager at Shawnee Service Center responded on 11/06/2017

Thanks Bill

Shawnee Service Center
Phil Marvin
Robert B. on 10/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Robert said this business provided good service.
Vehicle: Mitsubishi Galant
Category: Service
Service Date: 10/28/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
Profile image medium
Phil M., Manager at Shawnee Service Center responded on 11/14/2017

Thank you Robert

Shawnee Service Center
Phil Marvin
James R. on 10/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
James said the staff was quick, efficient and pleasant to deal with. They were service oriented and it was a satisfactory experience.
Vehicle: Lexus RX 300
Category: Service
Service Date: 10/25/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Profile image medium
Phil M., Manager at Shawnee Service Center responded on 11/06/2017

Thank you James for your response

Shawnee Service Center
Phil Marvin
Rodrigo V. on 10/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Rodrigo said his service was fast and simple.
Vehicle: Toyota RAV4
Category: Service
Service Date: 10/25/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Profile image medium
Phil M., Manager at Shawnee Service Center responded on 11/07/2017

Thank you for your response, Rodrigo

Shawnee Service Center
Phil Marvin
TIM E. on 10/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Shawnee is fair and provides fantastic service. Have used the for many years.
Vehicle: Audi A4
Service Date: 10/25/2017
Review Created: 10/27/2017 05:30 AM
Profile image medium
Phil M., Manager at Shawnee Service Center responded on 10/27/2017

Thank you Tim, for your review

Shawnee Service Center
Phil Marvin
Profile image medium
Phil M., Manager at Shawnee Service Center responded on 10/28/2017

Thank You Tom

Shawnee Service Center
Phil Marvin
Displaying Review 1 - 20 of 170 in total