Overview

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5rating 4.4

3586 Reviews

ReScore Reviews™ (40)

ReScore
Overall Rating 4.000003/5Overall Rating 4.000003/5Overall Rating 4.000003/5Overall Rating 4.000003/5rating 4.000003
Original
Overall Rating 2.05263/5Overall Rating 2.05263/5rating 2.05263rating 2.05263rating 2.05263
88% Would Recommend
100% Business Response
Latest Review about 5 hours ago

Reviews


JB
Jocelyn B.
Fort Washington, MD
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2019 Category: Service
came in for one thing and was able to be fitted right in for another service which was done quickly.
Not only was I able to get more than what I came in for, the service rep sat in my car and showed me how to set my phone to my car.

Verified Customer
Cheltenham, MD
2014 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2019 Category: Service
Curtious and thorough.
Curious and thorough.

Verified Customer
Waldorf, MD
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2019 Category: Service
Routine maintenance
Service team called to schedule the appointment for my service. When I arrived, i was taken care of within minutes and back on the road in one hour.

DP
Dewayne P.
White Plains, MD
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019 Category: Service
Customer Service was Great
I always come here for my oil change and can say that I consistently see improvement each visit. I had an appointment scheduled and was seen within a reasonable time. I was updated while I was waiting and received a car wash. Overall I left very happy with the service I received.

BA
Bradford A.
Nanjemoy, MD
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019 Category: Service
Service time 08:00
Christopher was my service advisor. He wrote my service up explaining what was going to be done and following through with me as I waited.

Verified Customer
Indian Head, MD
2012 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/21/2019 Category: Service
Knowledgeable Staff
From my experience better to schedule appointments for the morning opposed to evening.
Brittany J. from Sheehy Hyundai of Waldorf responded on 03/22/2019

Thank you for taking the time to submit your feedback. I would like to get a little more information from you about your visit. Please give me a call at 301-645-0800 ext. 11102 or email me at brittanyjett@sheehy.com. 


Verified Customer
Clinton, MD
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019 Category: Service
Service
Service was great, provided in timely manner. My service advisor Alonzo was courteous and knowledgeable about what repairs I needed and was able to answer my questions. Would come back for service.
Brittany J. from Sheehy Hyundai of Waldorf responded on 03/22/2019

Thank you for taking the time to submit your review! We look forward to seeing you during your next visit! 


RL
Rochelle L.
Waldorf, MD
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019 Category: Service
Brake job
Everything went as planned however the car wash is never operational when I’m there
Brittany J. from Sheehy Hyundai of Waldorf responded on 03/22/2019

Thank you for taking the time to submit your review! We look forward to seeing you during your next visit! 


DB
Dwayne B.
Waldorf, MD
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019 Category: Service
Problem Solved
Yhe power outlet was not working when I purchased my. Vehicle, mentioned thg hat to the service dept on my scheduled oil change appointment , when I picked up my vehicle thg he problem was solved . No questions asked. They just went above and beyond my expectations. Job Well Done .
Brittany J. from Sheehy Hyundai of Waldorf responded on 03/22/2019

Thank you for taking the time to submit your review! We look forward to seeing you during your next visit! 


ER
Elderberry R.
Clinton, MD
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019 Category: Service
45000 Maintenance
Great Service from the service staff
Brittany J. from Sheehy Hyundai of Waldorf responded on 03/22/2019

Thank you for taking the time to submit your review! We look forward to seeing you during your next visit! 


SM
Steven M.
Prince Frederick, MD
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019
Quick Service
My service visit was very pleasant, friendly service, reasonable prices, always treated like family when we’re here. Alonzo in service is a nice young man with lots of knowledge within his profession. Big thanks to him and everybody in the service department.
Brittany J. from Sheehy Hyundai of Waldorf responded on 03/20/2019

Thank you for taking the time to submit your review! We look forward to seeing you during your next visit!


VS
Vivian S.
Waldorf, MD
2017 Hyundai Tucson
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/20/2019 Category: Service
Poor service
Very slow service
Brittany J. from Sheehy Hyundai of Waldorf responded on 03/20/2019

Thank you for taking the time to submit your feedback. I will be reaching out to get a little more information about your visit. 


RG
Ronald G.
La Plata, MD
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019 Category: Service
Ron g
Clean waiting area
Brittany J. from Sheehy Hyundai of Waldorf responded on 03/20/2019

Thank you for taking the time to submit your review! We look forward to seeing you during your next visit! 


AJ
Althea J.
Accokeek, MD
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019 Category: Service
Good Service
Every one was very pleasant, my car was service, they explain what was done.and I was in and out.
Althea J.
Brittany J. from Sheehy Hyundai of Waldorf responded on 03/20/2019

Thank you for taking the time to submit your review! We look forward to seeing you during your next visit! 


PO
Patricia O.
Waldorf, MD
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Customer service A+
John in customer service goes above and beyond for his customers. He helped relieve my anxieties and fixed my car, my engine light came on not once but twice, just a few days before I had to travel out of town! He is very personable and easy to communicate with. I will definitely be back to Hyundai of Waldorf for service! Thank you John!
Brittany J. from Sheehy Hyundai of Waldorf responded on 03/20/2019

Thank you for taking the time to submit your review! We look forward to seeing you during your next visit! 


HS
Harry S.
Waldorf, MD
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Committed to service at its best
Because of the excellent work they do it is sometimes difficult to get an appointment, but, when you do you can be guaranteed that the service is going to be the best possible. Their goal is to keep your car running and you happy.
Brittany J. from Sheehy Hyundai of Waldorf responded on 03/20/2019

Thank you for taking the time to submit your review! We look forward to seeing you during your next visit! 


RM
Randy M.
Waldorf, MD
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Great service
A+++
Brittany J. from Sheehy Hyundai of Waldorf responded on 03/20/2019

Thank you for taking the time to submit your review! We look forward to seeing you during your next visit! 


MT
Mary T.
Alexandria, VA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Excellent Service!
I appreciate the complete service desk staff. It was a pleasure to have a returning advisor back and handling the servicing of my vehicle. Thank you John. It was nice meeting the other desk members as well, Christopher and Alonzo. Everyone was very cordial and professional.
Brittany J. from Sheehy Hyundai of Waldorf responded on 03/19/2019

Thank you for taking the time to submit your review! We look forward to seeing you during your next visit!


JM
James M.
Waldorf, MD
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
James Miller is awesome
The sales team is awesome James Miller
Brittany J. from Sheehy Hyundai of Waldorf responded on 03/19/2019

Thank you for taking the time to submit your review! We look forward to seeing you during your next visit!


EB
Eleanor B.
Mechanicsville, MD
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019
Excellence Customer Service times 2
First time service appt for my daughter's new Elantra...thx Mr. Luckett for your attention to detail.
Brittany J. from Sheehy Hyundai of Waldorf responded on 03/19/2019

Thank you for taking the time to submit your review! We look forward to seeing you during your next visit!