ReScore Reviews™ (29)
I am sorry for your experience here at the dealership, we strive to give the best servce we can.
I am sorry that you had a bad experience here at the dealership, we strive to take care of our customers and recommended only services the manufactures recommends. We are working hard on getting appointments set and phones answered on high volume days. Thank you for your feed back I hope you will give us another try .
Thank you for your response to our survey, I am very sorry the appointment didn't go well. We have been doing lots of training in customer service but seems we have more to come. I hope you will give us another chance in the future.
I am sorry you felt like we pressured you into services , we like to inform our customers of factory recommend services if you choose to do them or not is always your decision . Next service if you like we can opt out of the inspection and just do the minor service , let us know what makes you the most comfortable. Thank you for the feed back on the service.
We are training some new people thank you for your input sorry you had such a bad experience, we will have more training on customer service. Input is always helpful thank you for taking the time to help us grow.
We are a new team and we have a way to go in training , this experience i snot we are striving for. I hope we can earn your business again. Thank you for the feed back its how we grow .
Sorry to hear about the long wait , the recalls have been taking longer then expected , thank you for your response.
`I am very sorry we missed this diagnoses, I will be reaching out to discuss this more with you. Glad the car is running better .
I am sorry you had this experience, we did have one of our technicians sick that day I am sorry we didnt get it finished in a timely manner for you .
Our prices are usually inline with our competors, unless some of them are running specials.
Only savior was everything was fixed under warranty with no charge
Sorry for the inconvenience of having to be towed to the dealership, hope we can gain your confidence again to come back to the dealer ship, we turned in a few favors to get the $1200 repair covered. Thank you
I do apologize for the miss communication, I thank you for your feed back, as we spoke on the phone if there is anything we can do for you in the future please let me know.
This experience at our dealership is in excusable, I am very sorry things turned out this way , I would like to talk more about the experence .
Once I receive the tire rotation refund as indicated with a representative, I will be very happy to recommend this company to anyone!
I am very sorry we did not go over charges, this is something we are going to do more training on. Our process is to have customer sign estimate before the vehicle is worked on .
We are doing everything was can as per phone call with general manger. We are very sorry for the inconvence.
This customer owns his own shop, the problems with his car are not under warranty. He is taking his car apart and checking on his own account. There has been no codes set , no oil consumption or car running poorly . customer has been told all three times the car has came in the condition is normal . He keeps removing hoses and inspecting himself.