Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

632 Reviews

99% Would Recommend
Latest Review about 1 hour ago

Reviews


JD
Joe D.
Pampa, TX
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Joe said he's been doing business with this facility for years and he thinks the mechanic is the best.
This review was collected via phone interview by Customer Research Inc.

MS
Melissa S.
Amarillo, TX
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018
Love this place!
These guys will take care of your vehicle. Let's you know if problems are there you didn't know about. Gets the job done in timely manner. Will be taking my car there again and again. Thank you guys!

GP
Gus P.
Amarillo, TX
Chevrolet RV Cutaway
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Gus said that he's always been treated right by the staff.
This review was collected via phone interview by Customer Research Inc.

CB
Carla B.
Amarillo, TX
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Carla said she received outstanding service. The ride home and back was great, she really appreciated it.
This review was collected via phone interview by Customer Research Inc.

RS
Robert S.
Amarillo, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018
Shorty's bear service is 5 stars
As usual they resurrected my 18 yr old F-150 from the dead again. Quick service and no problems afterwards.

KN
Keith N.
Panhandle, TX
Nissan Titan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Keith said everything went well and it got done quickly. He scheduled it and he was done in less than 3 hours.
This review was collected via phone interview by Customer Research Inc.

TR
Travis R.
Amarillo, TX
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Travis said they did a really great job.
This review was collected via phone interview by Customer Research Inc.

JR
James R.
Amarillo, TX
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
James said that they did a good job and were quick about it.
This review was collected via phone interview by Customer Research Inc.

JG
Joe G.
Amarillo, TX
Toyota Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Joe said the business always does a good job.
This review was collected via phone interview by Customer Research Inc.

GM
George M.
Amarillo, TX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/02/2018 Category: Service
George said the staff did good work, however they don't follow the exact directions provided by customers. He specifically requested that no oil change was performed and provided a checklist with that option marked, but an oil change was still performed on his vehicle.
This review was collected via phone interview by Customer Research Inc.

TM
Teresa M.
Amarillo, TX
Ford Super Duty F-550 DRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018
Winnebego RV Service
I have used Shorty Bear's numerous times for both my RV and my Ford Explorer. This time, as with all previous times, the experience was great. Ron handle my service request, and he is so awesome to work with. He always remembers me, and he is always very forthright in what works needs to done and what work can wait or not be done at all. I am always pleased with the work done and the time frame in which it is done.

CG
Chris G.
Amarillo, TX
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05/21/2018
Quality, Honest & Reliable
I've brought my vehicles here multiple times. I always get quality work, fast service and the guys that work here are very informative and knowledgable.

I recommend Shorty's Bear to anyone needing any type of maintenance on their vehicles.

Top notch in my opinion.

Verified Customer
Amarillo, TX
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018
Friendly, fast service
They were able to service my car the day I dropped it off, even though I did not have an appointment. As I left, the service person let me know how much tread remained on my tires, so I would know a timeframe for replacing them. Overall, very good service.

CM
Christy M.
Amarillo, TX
Land Rover Range Rover Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Christy said the staff did exactly what they were supposed to do.
This review was collected via phone interview by Customer Research Inc.

CD
Charlene D.
Amarillo, TX
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Charlene said the staff were all very nice.
This review was collected via phone interview by Customer Research Inc.

AR
Andrew R.
Farmington, NM
Ram 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Andrew said that the service staff were extra helpful and dedicated to ensuring the quality of their work.
This review was collected via phone interview by Customer Research Inc.

RR
Ray R.
Westfield, MA
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018
Very friendly and clean shop the type of place you fill safe having work done.
We were in the Amarillo area from Massachusetts due to a family emergency. I had dealings with Shorty’s years ago when I lived here! Was always satisfied with there work and would still recommend them to anyone! Thanks again for taking care of my vehicle while I was in town.

EW
Elizabeth W.
Amarillo, TX
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018
Honest Mechanics
Shorty's Bear looked at my '98 Nissan Altima when it started to jump if I drove over 2 rpm. Everyone there was extremely nice and professional. Once they found the issue, they followed up with me immediately. It's hard to find an honest mechanic, but the workers at Shorty's Bear won't let you down. This won't be the last time that I visit them when my car needs service!

RD
Rowena D.
Amarillo, TX
Buick Park Avenue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Rowena said the business did everything she asked them to do.
This review was collected via phone interview by Customer Research Inc.

JR
Jason R.
Stratford, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Jason said the service was great. The vehicle was able to get in and done pretty fast.
This review was collected via phone interview by Customer Research Inc.