Shorty's Bear Safety Service Inc.

Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

635 Reviews

99% Would Recommend
Latest Review 25 days ago

Reviews


JB
Judith B.
Amarillo, TX
Scion xB
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/19/2017 Category: Service
Judith said she enjoys getting her vehicle serviced at this business.
This review was collected via phone interview by Customer Research Inc.

TK
Tim K.
Amarillo, TX
Kia Sedona
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/28/2017 Category: Service
Tim said the service was good. When he went to pick up his vehicle it was dead and it had to be jump started.
This review was collected via phone interview by Customer Research Inc.

AC
Alton C.
Pampa, TX
Hyundai Genesis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2017
Best Wheel Alignment
Over the years, I've seen nice shops and a couple bad places. One was a dealership.
Shorty's is definitely on my "go to" shop List.
Thanks, Danny and crew

RC
Ryan C.
Forney, TX
Ford Expedition
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/17/2017 Category: Service
Ryan said the guys in the office were great. The technician was straight forward and to the point. He was a no nonsense kind of guy and he was not very personable.
This review was collected via phone interview by Customer Research Inc.

WP
Wilburt P.
Tucumcari, NM
Subaru Outback
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/16/2017 Category: Service
Wilburt said this business provided good service, but it took two weeks to complete.
This review was collected via phone interview by Customer Research Inc.

BB
Bobby B.
Amarillo, TX
Volkswagen Phaeton
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2017 Category: Service
Bobby said he trusts this business. They do a good job and the prices are fair. Ron is very friendly. John is slow. He's new to the business and he's learning it.
This review was collected via phone interview by Customer Research Inc.

GD
Gilbert D.
Amarillo, TX
Honda Accord Cpe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/18/2017 Category: Service
Gilbert said this business was really nice. However, they replaced a nut incorrectly.
This review was collected via phone interview by Customer Research Inc.

WS
W.g. S.
Dumas, TX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2017 Category: Service
W.G. said they did a good job.
This review was collected via phone interview by Customer Research Inc.

AC
Alex C.
Pampa, TX
Toyota Tundra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/09/2017 Category: Service
Alex said this business was busy but they got him taken care of and his vehicle repaired. He has no complaints.
This review was collected via phone interview by Customer Research Inc.

RS
Rhonda S.
Amarillo, TX
Toyota Avalon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/09/2017 Category: Service
Rhonda said something, involving her battery wasn't tightened and it wouldn't start. They did a good job, but she still had to bring it back. She's very happy with the service, they're reasonable and nice.
This review was collected via phone interview by Customer Research Inc.

DW
Dan W.
Amarillo, TX
Ford Mustang
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/13/2017 Category: Service
Dan said he was surprised by the cost for an alignment. It was a lot more than what he thought it would be. It was a lot of work and they did a good job. This business is number 1 in town for high performance vehicles and old vehicles. He's fully satisfied.
This review was collected via phone interview by Customer Research Inc.

DW
Dave W.
Amarillo, TX
Chevrolet Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2017 Category: Service
Spoke with Kathy. She said this business provided good service. There is no place to sit down while she waited for her vehicle.
This review was collected via phone interview by Customer Research Inc.
James and Danny B. from Shorty's Bear Safety Service Inc. responded on 04/13/2017

Kathy thanks for the feedback we do have a waiting room and  I apologize that nobody show you where it is.


JM
Josh M.
Fritch, TX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/24/2017 Category: Service
Josh said they did a good job but they could not set his tires out a little further, which he was wanting them to do.
This review was collected via phone interview by Customer Research Inc.

ZM
Zach M.
Monument, CO
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/14/2017 Category: Service
Zach said he liked what this business did for him.
This review was collected via phone interview by Customer Research Inc.
James and Danny B. from Shorty's Bear Safety Service Inc. responded on 02/16/2017

Thank you for your business.


JW
Jimmy W.
Tucumcari, NM
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/13/2017 Category: Service
Jimmy said this business did not tell him he had to leave his vehicle there.
This review was collected via phone interview by Customer Research Inc.
James and Danny B. from Shorty's Bear Safety Service Inc. responded on 02/16/2017

Jimmy I apologize that we did not inform you that you had to leave the pull truck with the trailer. Thank you for your feedback we will try and due better next time.


CC
Connie C.
Amarillo, TX
Oldsmobile Cutlass
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/11/2017
Great Ron and William
Ron and William were very polite and helpful
James and Danny B. from Shorty's Bear Safety Service Inc. responded on 02/16/2017

Thank you for your patience while we worked on your car.


DG
Dale G.
Borger, TX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/17/2017 Category: Service
Dale said he was pretty well satisfied and they did a fine job.
This review was collected via phone interview by Customer Research Inc.

KC
Kenneth C.
Pampa, TX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/18/2016 Category: Service
Kenneth said the business was good, but a little expensive. They did the job right.
This review was collected via phone interview by Customer Research Inc.

DC
David C.
Amarillo, TX
Chevrolet Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/10/2016 Category: Service
David said everything is good now but he has one slight problem after visiting this business. His vehicle seems to be idling a little high again. Otherwise he was pleased with their service.
This review was collected via phone interview by Customer Research Inc.

RK
Rita K.
Amarillo, TX
Pontiac G6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/05/2016
Problem fixed
They did a great job at a very reasonable price and very quickly.