Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

552 Reviews

97% Would Recommend
Latest Review 5 days ago

Reviews


JJ
James J.
Washington
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2014 Category: Service
James said as soon as he walked in he felt like they cared about him. They were quick and they explained everything.
This review was collected via phone interview by Customer Research Inc.

JJ
Joel J.
Silverdale, WA
Toyota Previa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2014 Category: Service
Joel said the vehicle is working fine and he is pretty happy.
This review was collected via phone interview by Customer Research Inc.

AN
Alan N.
Bremerton, WA
Chrysler Town
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2014 Category: Service
Alan said they did a good job on the repairs on his vehicle.
This review was collected via phone interview by Customer Research Inc.

RK
Richard K.
Silverdale, WA
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2014 Category: Service
Richard said this business has great service, good turnaround time, and low prices.
This review was collected via phone interview by Customer Research Inc.
Mike H., president from Silverdale Transmission responded on 10/27/2014

Thank you for the great feed back. Look forward to seeing you in the future


BB
Bill B.
Bremerton, WA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2014 Category: Service
Bill said the business has friendly service because the employees are more than willing to help. He said they also have a quick turnaround. He would not recommend this business because they are expensive.
This review was collected via phone interview by Customer Research Inc.
Mike H., president from Silverdale Transmission responded on 10/29/2014

Here at Silverdale our goal is to be the best of the best in all your automotive needs by providing excellent service. Your 5 of 5 stars lets me know that we are accomplishing our goal. We continually strive and focus in every company meeting ways to cultivate a culture of fast, friendly, convenient service to all of our customers. We are truly sorry that you would not be comfortable recommending Silverdale to others even though we have exceeded expectations in service. Thank you for your feedback and we look forward to seeing you back in our shop in the future.


DM
Daniel M.
Silverdale, WA
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2014 Category: Service
Daniel said they have good customer service.
This review was collected via phone interview by Customer Research Inc.

CW
Chris W.
Bremerton, WA
Kia Rio
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/16/2014 Category: Service
Chris said this business provided really good service but the new receptionist talks a little too much.
This review was collected via phone interview by Customer Research Inc.

PP
Patrick P.
Bremerton, WA
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/15/2014 Category: Service
Patrick said this business was too expensive.
This review was collected via phone interview by Customer Research Inc.

DC
Doug C.
Port Townsend, WA
Chevrolet Astro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2014 Category: Service
Doug said this business is good and efficient, and they handled his vehicle's problem in a timely manner. They honest about what is wrong with the vehicles.
This review was collected via phone interview by Customer Research Inc.

JC
Jason C.
Bremerton, WA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2014 Category: Service
Jason said they completely redid underneath his vehicle. He took his vehicle in for one issue. While there, they found other needed services, including a leaking rear end seal. He recommends this business to anyone who needs transmission, transfer case or axle work. They rebuilt the transfer case and rear end seals. They also did the brakes, steering box and radiator flush.
This review was collected via phone interview by Customer Research Inc.

AT
Ada T.
Mountlake Terrace, WA
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2014 Category: Service
Ada said they were very courteous and always updating her on the progress. They were good letting her know there would be a delay. They are very pleased the vehicle is working properly. There were no issues and it was a pretty good price.
This review was collected via phone interview by Customer Research Inc.

JO
Jennifer O.
Bainbridge Island, WA
Mazda MPV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2014
Expert in their field
Silverdale Transmission is the ONLY place I will bring my vehicle. When my car needs service they perform comprehensive diagnostic of the problem and any surrounding issues. I am fully confident the job has been done right. My car has 170,000 miles and drives like it is new. Thank you Silverdale Transmission. Thank you Mike for hiring the best in the business!