Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

62 Reviews

97% Would Recommend
Latest Review 1 day ago

Reviews


LD
Lenard D.
Illinois
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Lenard said that the business provided good service
This review was collected via phone interview by Customer Research Inc.

JS
JIM S.
O Fallon, IL
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019
Friendly Professionals
Always a pleasure to have my vehicle maintained by these professionals and hoping to get another 400,000 miles from this one.

DA
DAN A.
Belleville, IL
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019
Long history of great service and fair prices!
If you want your vehicle repaired right the first time, do business here. Great technicians and super management.

VT
Venessa T.
Illinois
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Venessa said that the staff was able to get her in at a reasonable amount of time. Hence, she was able to get her vehicle back on the same day and that helped tremendously. She also said the staff was fantastic.
This review was collected via phone interview by Customer Research Inc.

SM
Sharon M.
Illinois
Hyundai Elantra GT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Spoke with Todd. He said they always do good work.
This review was collected via phone interview by Customer Research Inc.

JH
Julie h.
Belleville, IL
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
Julie said the business bends over backwards to help their customers. She would never think of taking vehicles any place else.
This review was collected via phone interview by Customer Research Inc.

WB
William B.
Illinois
Dodge Grand Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/14/2019 Category: Service
William said the staff did good. They repaired the vehicle and didn't overcharge him. They're nice and honest, they told him what was wrong, and explained it to him. He appreciates the job well done.
This review was collected via phone interview by Customer Research Inc.

JK
Joanne K.
Saint Louis, MO
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019
Always great and honest service!!!!!
My dad always came to Simon's for car repairs and I followed that tradition. I even come from St. Louis to have my car repaired. It is worth it to me because I know it will be fixed right, the first time.

JS
John S.
Illinois
Cadillac Brougham
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
John said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

TH
Tom H.
Illinois
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Tom said he was happy with the very good service.
This review was collected via phone interview by Customer Research Inc.

JF
JOYCE F.
Fairview Heights, IL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019
Honesty, excellent workmanship
My parents always relied on Simon’s for car care.
Fair price and great work brought me to Simon’s when I moved back to the area.
Not only do they know your car, but they know your name.

RB
Robert B.
Illinois
Pontiac Grand Am
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Robert said they did what they said they were going to do.
This review was collected via phone interview by Customer Research Inc.

RG
Rachel G.
Illinois
HUMMER H3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Rachel said the business did a fine job and got the work done on time.
This review was collected via phone interview by Customer Research Inc.

JB
Jim B.
Illinois
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Jim said he gets all auto services done at this facility.
This review was collected via phone interview by Customer Research Inc.

RH
RON H.
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
Engine start problem
Took my van into Simon's to figure out why the vehicle would not start with the key.....but would start with the remote on the FOB. Simon's diligent spent several days working on solving v the problem

DR
DON R.
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2018
Great Auto repair establishment
Simons was recommended by a friend several years ago. I take both my vehicles there. Friendly staff. Reasonably priced. I wouldn’t take my car and truck anywhere else.

Don Rhodes

FK
Fred K.
Illinois
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Fred said he thought the service and staff at this business were great.
This review was collected via phone interview by Customer Research Inc.

MW
Mike W.
Illinois
Audi Q7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
Mike said the staff is helpful, accommodating and honest.
This review was collected via phone interview by Customer Research Inc.

TB
TERESA B.
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018
complete service
In and out as promised - on time and professional service.

BF
Bernard F.
Illinois
Cadillac Eldorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Bernard said the communication before and after the process was all professional.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 41 - 60 of 62 in total