Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

141 Reviews

99% Would Recommend
Latest Review 9 months ago

Reviews


BB
Brien B.
Illinois
Nissan Maxima
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/11/2014 Category: Service
Brien said this business did not do everything to assure him the job was complete. He said he had to look into it more. He said he wanted to feel confident that they did everything they could do.
This review was collected via phone interview by Customer Research Inc.

AJ
Alex J.
Illinois
Chevrolet Malibu
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/29/2014 Category: Service
Spoke with Jessica. She said this business is honest and does a good job. On this visit, they had her vehicle for three days and did not contact her during the repair. She called them half a dozen times to check on her vehicle. They did not contact her when the vehicle was finished, so she showed up on the day it was supposed to be finished. When she picked up the vehicle, they apologized to her and explained that they were busy.
This review was collected via phone interview by Customer Research Inc.
Dennie a. from Simons Service Inc responded on 04/01/2014

I spoke with Jessica today and I very much appreciated her taking the time to give us a review. I believe we both have a much better understanding of the situation. She said she would definitely be back and highly recommends our work.


Displaying all 2 Review