Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

877 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 2 days ago

Reviews


MD
Mike D.
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2013 Category: Service
Mike said the people at this business are great. He said he's known them for years. They are quick and they do good work. He likes this business.
This review was collected via phone interview by Customer Research Inc.

BS
Bernice S.
Osseo, MN
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2013 Category: Service
Bernice said this business always takes good care of her vehicle.
This review was collected via phone interview by Customer Research Inc.

MH
Matt H.
Arden Hills, MN
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2013 Category: Service
Matt said the service at this business was good.
This review was collected via phone interview by Customer Research Inc.

BG
Barb G.
Minneapolis, MN
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2013 Category: Service
Barb said they are always good to her.
This review was collected via phone interview by Customer Research Inc.

FC
FRANK C.
Mocksville, NC
Mazda Tribute
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2013
Best Service In MN!
As always great service from an efficient and happy staff. It is great to have a repair shop that I can trust.

DJ
DIANE J.
Maple Grove, MN
Oldsmobile Intrigue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2013
Good customer service
Excellent

SE
Scott E.
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2013 Category: Service
Scott said he really appreciates them cleaning up his vehicle. They also had it ready in a reasonable amount of time, considering he had just dropped it off without notice.
This review was collected via phone interview by Customer Research Inc.

BS
Brandon S.
Carver, MN
Dodge Stratus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2013 Category: Service
Spoke with Kate. She said she has a great personal relationship with the advisors at this business. She mentioned this business gave her great service.
This review was collected via phone interview by Customer Research Inc.

JK
JIM K.
Maple Grove, MN
Chevrolet Impala
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/24/2013
Oil Change
We have many going to Sipes for many many years. We stopped going for awhile as your service people changed our oil to a higher grade without asking us and of course charged more. We went elsewhere for a bit, but decided to give you another chance and it happended again. And then I was told by Pete it does not need to be changed until after 10,000 miles with that grade of oil. The first time, the sticker said 3000, this time 6000. So what is it, 3000, 6000 or 10,000?
Pete S. from Sipe Bros, Inc. responded on 02/26/2013
jim i am very sorry about the mix up about the synthetic oil change we talked about it in october when you were going on vacation me and you or eileen we decided to upgrade for the big trip thats why we kept changing it with synthetic because your not supose to go back and forth once you switch to synthetic.if you want to switch back to normal oil you can and i would give you your next oil change free you are a valued customer,once again very sorry about the mix up thank you for your time erik eriksson service manager 763-425-2524
Pete S. from Sipe Bros, Inc. responded on 02/26/2013
ps, regular oil is rated for 3000 miles and synthetic we set for 6000 miles but is rated for up to 10,000 miles on service intervals

GN
Gene N.
Osseo, MN
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2013 Category: Service
Gene said this business is close to him and he gets quick service here.
This review was collected via phone interview by Customer Research Inc.

DT
Don T.
Maple Grove, MN
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2013 Category: Service
Don said this business is very helpful.
This review was collected via phone interview by Customer Research Inc.

AM
Ann M.
Minneapolis, MN
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2013 Category: Service
Spoke with JR. He said he had gone to this business for years.
This review was collected via phone interview by Customer Research Inc.

JP
John P.
Maple Grove, MN
Mercury Mountaineer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2013 Category: Service
John said that he has been a customer for 20 years. He mentioned that he is thankful to Eric.
This review was collected via phone interview by Customer Research Inc.

TD
Ted D.
Osseo, MN
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2013 Category: Service
Ted said the business has good service.
This review was collected via phone interview by Customer Research Inc.

BB
BOB B.
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2013
Great service
Erik and his staff took care of me quickly and made recommendations for my vehicle. Thanks!

PV
PATTY V.
Maple Grove, MN
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2013
The mechanics
Sipes is awesome, being female and blond they treat you like anyone else and don't take advantage.

DJ
DAVID J.
Minneapolis, MN
Pontiac Vibe
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/08/2013
Pontiac Vibe
brought vehicle back for service. Rework has addressed issue with service light.

Overall Rating 1/5rating 1rating 1rating 1rating 1
02/08/2013
Pontiac vibe
Extremely disappointed. Brought car to investigate noise and sound. Not only nothing found yet as I drove vehicle off it was very loud and impossible to miss. Spent at least $75 to reset engine light that came on again less than 2 days after leaving. Not what I used to expect from Sipes.
Pete S. from Sipe Bros, Inc. responded on 02/11/2013
dear david i am not happy to hear about this please feel free to brang back any day so we can resolve & diagnois this problem at my expense,thank you erik eriksson service manager,763-425-2524

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