Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

337 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review about 21 hours ago

Reviews


SA
Seann A.
Auburn, WA
Nissan Sentra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/09/2018 Category: Service
Seann said the business did everything they said they were going to do and they did it nicely.
This review was collected via phone interview by Customer Research Inc.

KS
Kevin S.
Washington
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Kevin said the service was great and he was impressed by the staff.
This review was collected via phone interview by Customer Research Inc.

FF
Faye F.
Auburn, WA
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018
Trustworthy and knowledgeable
New to the area. Looking for a mechanic for an oil change for two vehicles didn’t want a shade tree michanic. John the owner very knowledgeable let me know brakes were on last legs so I got that fine also.Carol at the front desk great conversationalist and as nice as can be! These people really cared about our car took our truck the next day! Skyline will be our go to business for all our vehicle needs!

FF
Faye F.
Washington
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Spoke with Rodolpho. He said he was pleased with the work done and the employees care about the work being done.
This review was collected via phone interview by Customer Research Inc.

MB
Matt B.
Covington, WA
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Matt said his overall experience was great. They've always done a good job. He stated he feels really comfortable with them and 100 percent confident when they want to do something
This review was collected via phone interview by Customer Research Inc.

JC
Jim C.
Auburn, WA
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Jim said the customer service is great. John and the staff are quick and keep his vehicle running. They're head and shoulders above other business's. Everything was great.
This review was collected via phone interview by Customer Research Inc.

RQ
Rick Q.
Washington
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Rick said it was a good experience and they were quick.
This review was collected via phone interview by Customer Research Inc.

SG
Sloan G.
Auburn, WA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Sloan said she had a great experience at this business. She stated she felt like the employee was honest, forthcoming, and he did a good job. It was done quickly, and it was a good price.
This review was collected via phone interview by Customer Research Inc.

AE
Arthur E.
Pacific, WA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Arthur said the staff was friendly, the service was quick and the facility was very clean.
This review was collected via phone interview by Customer Research Inc.

JB
Jimmy B.
Kent, WA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Jimmy said the pricing was really good and the staff members were honest.
This review was collected via phone interview by Customer Research Inc.

TP
Tanya P.
Auburn, WA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018
Outstanding Service
The best service i have ever received! i took my truck in for a diagnostic test and no codes popped out. That never stopped John from trying to figure out what it is based on the general code i received from someone else. he went into outstanding detail of the possibilities and left the decision up to me on what to do. John spared no detail on all the possibilities and solutions he could think of. he still quoted me the bare minimum repair so i could have an idea of what to go on while making my decision. Best repair shop i have ever been to. the staff is so friendly and John is beyond amazing. i will definitely be bringing my truck back in once i have made the decision.

Verified Customer
Federal Way, WA
Acura RL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
Service
Thank you for great service every time!

RJ
Ross J.
Auburn, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
They do what they say they will, when they say they will!!!
The service has always been good, in a timely manner.
John is very good at what he does, and gets to the bottom of the problem quickly.

KH
Ken H.
Washington
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Ken said that he has already recommended this business to his son.
This review was collected via phone interview by Customer Research Inc.

LE
Lance E.
Washington
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Lance said the technicians at this business were nice enough to let him push his vehicle to this business and let it sit in the parking lot overnight. They were able to repair it and it is operating nicely.
This review was collected via phone interview by Customer Research Inc.

DK
Dan K.
Washington
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Dan said that the place did a good job, were quick and affordable.
This review was collected via phone interview by Customer Research Inc.

RR
Richard R.
Washington
Nissan 350Z
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/26/2018 Category: Service
Richard said the staff is pretty awesome.
This review was collected via phone interview by Customer Research Inc.

JL
Jeffery L.
Washington
Kia Sorento
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/26/2018 Category: Service
Jeffrey said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Renton, WA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018
Owner Takes the Time
I am a huge fan of Skyline. Every time I bring my vehicle, they go the extra mile. Highly recommend.

EI
Evan I.
Washington
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Evan said the staff was too busy to do everything he wanted them to do. He had to make a second appointment.
This review was collected via phone interview by Customer Research Inc.