Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91
4.9

( 394 Reviews )

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 6 days ago

Reviews


FF
Faye F.
Washington
Hyundai Sonata
Verified Customer
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11/06/2018 Category: Service
Spoke with Rodolpho. He said he was pleased with the work done and the employees care about the work being done.
This review was collected via phone interview by Customer Research Inc.

MB
Matt B.
Covington, WA
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Matt said his overall experience was great. They've always done a good job. He stated he feels really comfortable with them and 100 percent confident when they want to do something
This review was collected via phone interview by Customer Research Inc.

JC
Jim C.
Auburn, WA
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Jim said the customer service is great. John and the staff are quick and keep his vehicle running. They're head and shoulders above other business's. Everything was great.
This review was collected via phone interview by Customer Research Inc.

RQ
Rick Q.
Washington
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Rick said it was a good experience and they were quick.
This review was collected via phone interview by Customer Research Inc.

SG
Sloan G.
Auburn, WA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Sloan said she had a great experience at this business. She stated she felt like the employee was honest, forthcoming, and he did a good job. It was done quickly, and it was a good price.
This review was collected via phone interview by Customer Research Inc.

AE
Arthur E.
Pacific, WA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Arthur said the staff was friendly, the service was quick and the facility was very clean.
This review was collected via phone interview by Customer Research Inc.

JB
Jimmy B.
Kent, WA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Jimmy said the pricing was really good and the staff members were honest.
This review was collected via phone interview by Customer Research Inc.

TP
Tanya P.
Auburn, WA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018
Outstanding Service
The best service i have ever received! i took my truck in for a diagnostic test and no codes popped out. That never stopped John from trying to figure out what it is based on the general code i received from someone else. he went into outstanding detail of the possibilities and left the decision up to me on what to do. John spared no detail on all the possibilities and solutions he could think of. he still quoted me the bare minimum repair so i could have an idea of what to go on while making my decision. Best repair shop i have ever been to. the staff is so friendly and John is beyond amazing. i will definitely be bringing my truck back in once i have made the decision.

Verified Customer
Federal Way, WA
Acura RL
Verified Customer
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10/12/2018
Service
Thank you for great service every time!

RJ
Ross J.
Auburn, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
They do what they say they will, when they say they will!!!
The service has always been good, in a timely manner.
John is very good at what he does, and gets to the bottom of the problem quickly.

KH
Ken H.
Washington
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Ken said that he has already recommended this business to his son.
This review was collected via phone interview by Customer Research Inc.

LE
Lance E.
Washington
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Lance said the technicians at this business were nice enough to let him push his vehicle to this business and let it sit in the parking lot overnight. They were able to repair it and it is operating nicely.
This review was collected via phone interview by Customer Research Inc.

DK
Dan K.
Washington
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Dan said that the place did a good job, were quick and affordable.
This review was collected via phone interview by Customer Research Inc.

RR
Richard R.
Washington
Nissan 350Z
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/26/2018 Category: Service
Richard said the staff is pretty awesome.
This review was collected via phone interview by Customer Research Inc.

JL
Jeffery L.
Washington
Kia Sorento
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/26/2018 Category: Service
Jeffrey said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Renton, WA
Nissan Altima
Verified Customer
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09/25/2018
Owner Takes the Time
I am a huge fan of Skyline. Every time I bring my vehicle, they go the extra mile. Highly recommend.

EI
Evan I.
Washington
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Evan said the staff was too busy to do everything he wanted them to do. He had to make a second appointment.
This review was collected via phone interview by Customer Research Inc.

CM
Chuck M.
Auburn, WA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2018
Tahoe
This the second time I've taken my truck into their shop. 1st time for an all around brake, it was done in a timely manner , correctly . 2nd time was to replace the front lights as they had to remove the front bumper to replace the lights. I will continue to use them as they do an excellent job and they have a very clean unclutered shop. Chuck

Verified Customer
Honda Odyssey
Verified Customer
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09/23/2018
Great service
We took our van in for a tune-up. The service was great, quick, and affordable. We'll definitely go back!

AU
Ashley U.
Pacific, WA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
Love this place.
Whenever I come in for anything, John tells me straight up what needs to be done then shows me the problem. Also the people there are super friendly and welcoming.