Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

450 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


AC
ARLENE C.
Chula Vista, CA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2019
Never disappoints!
I will start off by saying that it is always very hard to find a good reliable and honest mechanic. I found Hector and his company about four years back through my brother-in-law who used to be a tow truck driver. So naturally he got to know lots of mechanics in the area. He came across Smart Auto Repair and knew he had struck gold. He recommended him to me, I took my cars there a couple of times, and each time he didn't disappoint. I referred some of my friends to him too, and they were equally as satisfied. My latest trip there was to fix a 2005 Explorer that we hardly used but we knew it needed a bit of work. I needed to make sure that I took it to somebody reliable because it was going to be handed down to my soon-to-be 18 year old son, and as a parent we all know how important it is to make sure that your kids have a reliable car. I once again put my trust in Hector and his company, and he exceeded my expectations. I felt more than comfortable handing the keys to my son just in time for his 18th birthday. I know these reviews are on a case by case experience. But im not basing this review off of one experience. This review is based off of 4 years, and plenty of trips to his shop. My family and I thank you and your crew Hector. My son couldn't be happier with his gift.

DB
David B.
El Cajon, CA
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2019 Category: Service
David said he has been to this business many times before. He added he gets an honest appraisal about what is going on with his vehicle, he is on a 1st name basis, they have a good time and the place is very timely.
This review was collected via phone interview by Customer Research Inc.

ST
Scott T.
El Cajon, CA
Nissan Maxima
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/20/2019 Category: Service
Scott said there was poor communication between him and the technician at this business.
This review was collected via phone interview by Customer Research Inc.

LB
Lynne B.
La Mesa, CA
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019 Category: Service
Lynne said the staff are professional, kind, honest and very, very nice. She also stated that she loves taking her vehicle there.
This review was collected via phone interview by Customer Research Inc.

CB
CYNDI B.
El Cajon, CA
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019
Wonderful
Been going here for everv4 years now, and no where else!

GP
GERRY P.
El Cajon, CA
Saturn SL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019
Outstanding service
I've been coming here for years. Excellent service at a great price!

MB
Michael B.
El Cajon, CA
Plymouth Voyager
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/22/2019 Category: Service
Michael said it was great job all around and everything is fine.
This review was collected via phone interview by Customer Research Inc.

DV
David V.
San Diego, CA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
David said the business did a good job, and finished in a good amount of time.
This review was collected via phone interview by Customer Research Inc.

JM
Joe/TRYSA M.
El Cajon, CA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019
Great Honest Service
Hector is a stand-up guy. He tells you the truth and gives you options and recommendations.

JR
Jenifer R.
La Mesa, CA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
Jenifer said the business is great and they have worked on the vehicles for two generations.
This review was collected via phone interview by Customer Research Inc.

MK
MaryLou K.
California
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
MaryLou said she was totally satisfied with her service. Hector provided great service.
This review was collected via phone interview by Customer Research Inc.

GM
George M.
El Cajon, CA
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
George said the service at this business was very good.
This review was collected via phone interview by Customer Research Inc.

JR
JOHN R.
El Cajon, CA
Pontiac Montana
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019
Fast, Honest and Knowledgeable Mechanic
Hector evaluated a problem in 30 seconds that no-one has been able to figure out in over 8 years of vehicle servicing. Our old mini-van now runs almost as smooth as when it was new.

CK
CAROL K.
El Cajon, CA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018
i love you guys, great quick srvice... alwyas polite
I like the replacement service, it was free for the mistake and quick for the parts ordered, thanks hector and crew for all yourservice

PP
Perry P.
El Cajon, CA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018 Category: Service
Perry said he has used this business for 10 years and he has always received great service.
This review was collected via phone interview by Customer Research Inc.

DV
David V.
San Diego, CA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
David said the service was good. The work was done in good time.
This review was collected via phone interview by Customer Research Inc.

JV
JOSEPH/VALERIA V.
El Cajon, CA
Ford Contour
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018
Great
Hector always does a great job at troubleshooting what’s going on. We are extremely happy with the service and this is the only Mechanic that we see

TM
Tamara M.
Coronado, CA
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2018 Category: Service
Tamara said they are honest and reliable.
This review was collected via phone interview by Customer Research Inc.

MA
Marcus A.
El Cajon, CA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
Marcus said that the place did what they were supposed to and he looks forward to working with them in the future.
This review was collected via phone interview by Customer Research Inc.

JP
John P.
El Cajon, CA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
John said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 21 - 40 of 450 in total