Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

520 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


PH
Peggy H.
Jarvisburg, NC
Ford Explorer
Verified Customer
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10/09/2018
Tire changing.
Everyone is always so efficient and welcoming. They make you feel welcome and they that they appreciate your business. That means a lot.

SS
Shawn S.
Powells Point, NC
Nissan Maxima
Verified Customer
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10/08/2018 Category: Service
Shawn said he has never had any problems at this business. He recommends them often.
This review was collected via phone interview by Customer Research Inc.

CK
Charles K.
Southern Shores, NC
Toyota Camry Solara
Verified Customer
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10/06/2018
Friendly, courteous, knowledgeable, and honest
The front desk is friendly and outgoing. They are courteous and helpful, and the mechanics are knowledgeable and up to date on latest technical developments. The employees are honest and forthright in their advice and recommendations. Costs are reasonable.

CB
Cindi B.
Kitty Hawk, NC
Chevrolet Colorado
Verified Customer
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10/06/2018 Category: Service
Cindi said the service was really good. The work was fair.
This review was collected via phone interview by Customer Research Inc.

PG
Paul G.
Blandon, PA
Ford Edge
Verified Customer
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10/05/2018
The people were fantastic
I had a nail in my tire the person at the counter and the mechanic who fixed the tire were great

PD
Phil D.
Kitty Hawk, NC
Jeep Liberty
Verified Customer
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10/04/2018 Category: Service
Phil said that the place did a nice job.
This review was collected via phone interview by Customer Research Inc.

KC
Kevin C.
Kill Devil Hills, NC
Nissan Titan
Verified Customer
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10/01/2018 Category: Service
Kevin said they gave him great service and he will be using them again.
This review was collected via phone interview by Customer Research Inc.

CM
Connie M.
Grandy, NC
Chevrolet Silverado 2500HD
Verified Customer
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09/29/2018 Category: Service
Connie said the business was quick, friendly and she is happy with the service.
This review was collected via phone interview by Customer Research Inc.

BR
Brian R.
Point Harbor, NC
Jeep Wrangler
Verified Customer
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09/28/2018 Category: Service
Brian said Vic did a fantastic job and made good recommendations. Tommy the manager requested he come back so he could speak to Vic and they both understood what he wanted for his vehicle.
This review was collected via phone interview by Customer Research Inc.

CS
Carolyn S.
Aydlett, NC
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Carolyn said the customer service was excellent and the work was efficient.
This review was collected via phone interview by Customer Research Inc.

PO
Patrick O.
Harbinger, NC
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018
Efficient
Efficient staff

GS
Gay S.
Grandy, NC
Honda Accord Cpe
Verified Customer
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09/23/2018
Starter wouldn't
My car wouldn't start on a Sunday afternoon at the Food Lion in Grandy. So I called John who told me to have it towed to his place and he'd check it out first thing Monday am. Got a call from one of the techs on Monday telling me that the problem was the starter which would have to be replaced and there was none to be found around here. This was the week that we were getting hurricane warnings. He had ordered the parts which would be in the next day and he'd call when my car was ready. About 1:30 the next day, I got the call that the car was ready. Well in time in case I needed to evacuate, which thankfully, I didn't need to do. Timely service as always.

LM
Lin M.
Grandy, NC
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09/23/2018
Excellent service, courtesy
Scheduled appointment (inspection) for next day at convenient time for wife and I. Received notification w/in 1 hour that work was complete with no issues (including follow up on work at another shop). Checkout was expeditious, courteous and w/in budget. I have serviced my vehicles at Soundside for more than 5 years with same results; will continue to do so. LM

CL
Chris L.
Currituck, NC
Honda CR-V
Verified Customer
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09/22/2018
Inspection
Service was excellent! Brought two cars in for inspection. Arrived early and they took us right away. Also needed a replacement part. Ordered it for us.

LM
Lin M.
Grandy, NC
Toyota Camry
Verified Customer
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09/22/2018
Timely service
Scheduled appointment easily at convenient time. Tony explained inspection process, timing, cost contact. Checkout was straightforward, cost was more than reasonable.

JC
Joan C.
Kitty Hawk, NC
Chevrolet Equinox
Verified Customer
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09/20/2018
Trustworthy and efficient
Been coming here for years and have no reason to change.

VU
Vijayasree U.
Kitty Hawk, NC
Mercedes-Benz ML350
Verified Customer
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09/10/2018 Category: Service
Vjayasree said the business is very personable. He would recommend them for work.
This review was collected via phone interview by Customer Research Inc.

DJ
David J.
Harbinger, NC
Dodge Dakota
Verified Customer
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09/10/2018 Category: Service
David said he didn't have any problems. Everything went great.
This review was collected via phone interview by Customer Research Inc.

KR
Kenneth R.
Point Harbor, NC
Lincoln Town Car
Verified Customer
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09/07/2018
as always when I would bring my car to Soundside the service was prompt and of high quality
see above

CC
Catherine C.
Elizabeth City, NC
Nissan Altima
Verified Customer
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09/07/2018 Category: Service
Catherine said the technicians were Johnny on the spot when her vehicle was having issues and she needed help.
This review was collected via phone interview by Customer Research Inc.