Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

485 Reviews

100% Would Recommend
Latest Review about 23 hours ago

Reviews


JC
Jeri C.
Harbinger, NC
Volkswagen New Beetle
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2016
Their honesty.
Very reliable and trustworthy business.

JO
John O.
Grandy, NC
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2016
quick service and friendly people
Everything went smoothly and I was taken care of at the time scheduled

PK
Paula K.
Point Harbor, NC
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2016 Category: Service
Paula said she was happy with the work they did.
This review was collected via phone interview by Customer Research Inc.

JP
John P.
North Carolina
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2016 Category: Service
John said everything went fine at this business. He recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

GB
Greg B.
Grandy, NC
GMC Sierra
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/11/2016 Category: Service
Greg said the business is a little pricey and for that reason he would not recommend them.
This review was collected via phone interview by Customer Research Inc.
John O. from Soundside Automotive responded on 05/12/2016

Greg is absolutely right...

While we are not the highest priced shop in the area, we are certainly not the cheapest. We take pride in our quality of work (second to none), and our efficiency (most repairs completed the same day). The ability to provide quality service in a fast and efficient manner does cause the cost of doing business to be higher.

Thank you Greg for your input.

John


HM
Hank M.
Corolla, NC
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2016
trustworthy
Professional, friendly, honest

MD
Margie D.
Kitty Hawk, NC
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2016 Category: Service
Margie said the business is reliable.
This review was collected via phone interview by Customer Research Inc.

LM
Larry M.
Harbinger, NC
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2016
Nice, friendly and efficient people!!
Never a problem. Work done properly the first time.

MS
Max S.
Point Harbor, NC
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2016
Every one in the shop is top-notch!!!
Took my Ford F150 to check for any leakage of refrigerant. Checked out fine!

JG
Janice G.
Grandy, NC
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2016
Excellent care and concern
Always ready and willing to help

TB
Tim B.
Corolla, NC
Chrysler Sebring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2016
fast and affordable
Very customer friendly. Work done right and on time.

RW
Rick W.
Powells Point, NC
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2016
The front deck and John in service
Great service !!!!
John O. from Soundside Automotive responded on 04/22/2016

Great Customer!!!


AR
Anne R.
Southern Shores, NC
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2016
outstanding service
outstanding service, car ready when promised

TR
Ted R.
Kitty Hawk, NC
Smart Fortwo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2016 Category: Service
Ted said he has been a customer of theirs for awhile and he has always been pleased.
This review was collected via phone interview by Customer Research Inc.

JB
Jerry B.
Southern Shores, NC
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2016
Excellent service
Continually meets expectations.

CH
Craig H.
Powells Point, NC
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2016 Category: Service
Craig said the business had a good reputation and he had an outstanding experience.
This review was collected via phone interview by Customer Research Inc.

TL
Tony L.
Kitty Hawk, NC
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2016
Friendly,honest and always able to help with your concerns.
Will continue using Soundside and referring people to them for service. Thanks to all staff, from the top (John), Darlene, John and others that I'm not familiar with. Thanks. 😇

SM
Suzanne M.
Kill Devil Hills, NC
Volkswagen Jetta
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2016
Very honest and helpful......
The check engine light came on in my VW Jetta. I was really scared to trust anyone with my VW. Not everyone can work on a VW. I decided to try Soundside. I made an 8 am appointment and they were ready for me when I got there. Soundside explained everything to me that they found. I never felt pressured to make a decision about having the car repaired. He told me to go home and think about it and let him know if I decided to have Soundside fix the problem. Where else would you take your car and some one tell you to think about it. What a great place to have your car repaired. I would never trust anyone else.
John O. from Soundside Automotive responded on 04/22/2016

Thank you Suzanne for the kind words. I hope your car is feeling better. Give us a call and let us know how your VW is doing....
John


DB
Debra B.
Corolla, NC
Mercedes-Benz C320
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2016
It;s the little things sometimes
How often can you call your auto repair shop while you are out, asking about a brake light and they say come by right now and we will fix it. 15 minutes later, back out running errands.. Southside rocks

BT
Brenda T.
Grandy, NC
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2016
New car mechanic
First visit and was impressed! I'll be back for all my car needs!