Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

520 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


JG
Janice G.
Grandy, NC
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2016
Efficient, helpful
As always, the work was done quickly and efficiently.

FG
Fran G.
Corolla, NC
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2016
These folks a great
I have been dealing with Soundside for years. They have treated me very well all the time. They are honest and forthright. Cant ask for better

LY
Leslie Y.
Kitty Hawk, NC
Infiniti M45
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2016
Fast and Friendly Service!
I'm always impressed by how quickly they get the job done and how friendly everyone is!

GK
Gordon K.
Kitty Hawk, NC
Volkswagen Rabbit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2016
Won't go to OB C/P for service anymore.
Darlene good service writer. Very professional.

TN
Tanya N.
Harbinger, NC
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2016
Great service
Courteous and quick service.

TR
Ted R.
Kitty Hawk, NC
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2016
Soundside Auto
Prompt courteous service at reasonable prices.

TN
Tom N.
Kill Devil Hills, NC
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2016 Category: Service
Tom said he was in and out quickly.
This review was collected via phone interview by Customer Research Inc.

SK
Steven K.
Kitty Hawk, NC
Honda Ridgeline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2016
Ridgeline 5/20/16
As always Soundside service was great. Work done quickly and correctly. Staff is always friendly and efficient

BT
Becky T.
Grandy, NC
BMW Z4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2016
Everyone was very pleasant and service was completed in a timely manner.
Friendly staff and service was completed quickly.

JS
Judi S.
Duck, NC
Lexus IS 350C
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/20/2016 Category: Service
Judi said she is enjoying driving around on her new tires. The wrong tires were ordered the first time but she is not sure if it was the fault of this business or her husband ordering the wrong size. She is very pleased with them and has told many close friends to use them.
This review was collected via phone interview by Customer Research Inc.

BA
Benjamin A.
Elizabeth City, NC
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2016 Category: Service
Benjamin said he uses this business all the time.
This review was collected via phone interview by Customer Research Inc.

BW
Bill W.
Kitty Hawk, NC
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2016
Oil change, tire rotate
Work was done fast and economical.

DH
Dan H.
Corolla, NC
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2016 Category: Service
Dan said he went to the business for an inspection. He said he was in and out in a timely manner.
This review was collected via phone interview by Customer Research Inc.

WD
Wally D.
Duck, NC
Mazda 6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2016
prompt service
needed immediate service on overdue inspection...they did it immediatlely

KB
Karen B.
Kitty Hawk, NC
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2016
Friendly and Professional Auto Service
Friendly, efficient, and excellent service. Soundside Automotive is a combination of "small town" hospitality and prompt, professional service. I've been using their service for the pat two years with no issues. Thanks for the great work!

JC
Jeri C.
Harbinger, NC
Volkswagen New Beetle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2016
Their honesty.
Very reliable and trustworthy business.

JO
John O.
Grandy, NC
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2016
quick service and friendly people
Everything went smoothly and I was taken care of at the time scheduled

PK
Paula K.
Point Harbor, NC
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2016 Category: Service
Paula said she was happy with the work they did.
This review was collected via phone interview by Customer Research Inc.

JP
John P.
North Carolina
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2016 Category: Service
John said everything went fine at this business. He recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

GB
Greg B.
Grandy, NC
GMC Sierra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/11/2016 Category: Service
Greg said the business is a little pricey and for that reason he would not recommend them.
This review was collected via phone interview by Customer Research Inc.
John O. from Soundside Automotive responded on 05/12/2016

Greg is absolutely right...

While we are not the highest priced shop in the area, we are certainly not the cheapest. We take pride in our quality of work (second to none), and our efficiency (most repairs completed the same day). The ability to provide quality service in a fast and efficient manner does cause the cost of doing business to be higher.

Thank you Greg for your input.

John