Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

487 Reviews

100% Would Recommend
Latest Review 1 day ago

Reviews


EC
Eddie C.
Southern Shores, NC
Honda Accord Cpe
Verified
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03/15/2018 Category: Service
Eddie said they are very responsive and they got the job done quicker than expected.
This review was collected via phone interview by Customer Research Inc.

RM
Regis M.
Powells Point, NC
Nissan Frontier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018 Category: Service
Regis said when he get there the mechanic is ready for him. He tells him when it will be done and it's done and for the price that he quoted him. This is a very clean and professional business.
This review was collected via phone interview by Customer Research Inc.

SO
Shawn O.
Powells Point, NC
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2018 Category: Service
Shawn said the staff is quick and efficient. He likes that the business is very convenient.
This review was collected via phone interview by Customer Research Inc.

LG
Lauren G.
Jarvisburg, NC
Volkswagen Passat Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2018 Category: Service
Lauren said the staff were all responsive. They kept her up to date with what was going on with her vehicle, and they provided excellent service.
This review was collected via phone interview by Customer Research Inc.

GJ
Greg J.
Grandy, NC
Chevrolet S-10
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2018
Personal attention that is received as soon as you walk in the door. You do not feel like you have to get your checkbook out before you can talk to them.
Just want to say how much how I appreciate your doing such a fine job on my 2000 S-10 Extreme. It was a little more of a problem than originally anticipated, however, you and your crew figured out what the problem was. I have to admit, your cost of doing this job was very reasonable vs other places that I have been in the past, and much more professional. Again my appreciation for a job well done.

LG
Les G.
Corolla, NC
Toyota Tacoma
Verified
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02/25/2018
Great automotive Shop
Very pleased with the staff, and service from Soundside. Have been taking our vehicles here for almost 20 years.

SR
Stanley R.
Kill Devil Hills, NC
Ford F-150
Verified
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02/19/2018
FAST AND FRIENDLY!!!!!!!!!!
TOOK MY VEHICLE FOR AN INSPECTION.

LL
Lucille L.
Southern Shores, NC
Pontiac Grand Prix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2018 Category: Service
Lucille said the business gave great service.
This review was collected via phone interview by Customer Research Inc.

MC
Marietta C.
Grandy, NC
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018 Category: Service
Marietta said they did an inspection. The service was great and it was a good experience.
This review was collected via phone interview by Customer Research Inc.

GP
Gary P.
Kitty Hawk, NC
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018 Category: Service
Gary said the service was convenient and he would recommend it.
This review was collected via phone interview by Customer Research Inc.

TT
Tyran T.
Grandy, NC
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2018
Great Customer Service
I trust John the owner & his team at Soundside to take care of my car. They make it easy to schedule an appt to wait or drop off. They’ve been around a long time. Only place I go.

CC
Charles C.
Powells Point, NC
Chevrolet Trax
Verified
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02/06/2018
Flat tire
I had a tire going flat and called Soundside.
I called and set up an appointment and dropped my car off.
About an hour later, I got a call that my car was ready to pick up.
Great service, I highly recommend Soundside Automotive.

BT
Betsy T.
Southern Shores, NC
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2018 Category: Service
Spoke with Matt. He said they were pretty good. They got it done and did what they said they would do. They put a more expensive oil in his vehicle than he would have. It ended up costing him $30-$40 more. He wishes that they would have asked him first.
This review was collected via phone interview by Customer Research Inc.

KN
Kerry N.
Kitty Hawk, NC
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2018 Category: Service
Kerry said the business did a good job, but he wants his vehicle checked again, because it pulls to the right.
This review was collected via phone interview by Customer Research Inc.

RG
Ray G.
Harbinger, NC
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2018 Category: Service
Ray said it was a quick and friendly service.
This review was collected via phone interview by Customer Research Inc.

JJ
James J.
Kitty Hawk, NC
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2018 Category: Service
James said the business had quick service, they got him in and out. They have a friendly staff.
This review was collected via phone interview by Customer Research Inc.

JH
Joyce H.
Kill Devil Hills, NC
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2018
Fast service. Easy to schedule an appt
Hv been going to soundside for 6 yrs. have always found service reliable

DS
Dave S.
Powells Point, NC
Chevrolet Corvette
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/27/2018
Tires
Had them replace tires and change oil. Balancing my old wheels proved impossible but it was deducted from the estimate. Nice honest people,

JM
John M.
Harbinger, NC
Nissan Titan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2018 Category: Service
Spoke with Emily. She said the staff did a very good job.
This review was collected via phone interview by Customer Research Inc.

MG
Morris G.
Point Harbor, NC
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2018 Category: Service
Morris said he always gets treated fairly by the employees.
This review was collected via phone interview by Customer Research Inc.