Overview

Overall Rating 4.39/5Overall Rating 4.39/5Overall Rating 4.39/5Overall Rating 4.39/5rating 4.39

1890 Reviews

ReScore Reviews™ (39)

ReScore
Overall Rating 3.5897433/5Overall Rating 3.5897433/5Overall Rating 3.5897433/5rating 3.5897433rating 3.5897433
Original
Overall Rating 2.30769/5Overall Rating 2.30769/5rating 2.30769rating 2.30769rating 2.30769
87% Would Recommend
100% Business Response
Latest Review about 3 hours ago

Reviews


JP
Jan P.
Charlotte, NC
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Good visit
Great guys and so helpful!

Verified Customer
Charlotte, NC
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
People
Everyone was nice and helpful

Verified Customer
Matthews, NC
2014 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Service
Always excellent service
MICHAEL A., Service manager from South Charlotte Hyundai responded on 03/18/2019

thank you for the great survey. customers like you make our job fun.

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

Verified Customer
Weddington, NC
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2019 Category: Service
oil change and tire rotation
It was pleasing to note that the car was serviced in a timely fashion.
MICHAEL A., Service manager from South Charlotte Hyundai responded on 03/18/2019

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

Verified Customer
Charlotte, NC
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
Great service!
I love the care and service they provide.
MICHAEL A., Service manager from South Charlotte Hyundai responded on 03/16/2019

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

HO
Horacio O.
Charlotte, NC
2016 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/15/2019 Category: Service
Kind Staff and nice facilities.
I got a good and fast service.
MICHAEL A., Service manager from South Charlotte Hyundai responded on 03/16/2019

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

AS
Anil S.
Charlotte, NC
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/15/2019 Category: Service
Excellent Service
Quality of service is better than expected.
MICHAEL A., Service manager from South Charlotte Hyundai responded on 03/15/2019

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

DW
David W.
Charlotte, NC
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Got an immediate appointment for a RECALL issue
Got an immediate appt for a recall issue
MICHAEL A., Service manager from South Charlotte Hyundai responded on 03/15/2019

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

SB
Susan B.
Charlotte, NC
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Professional service
Professional and good service. Service department checks everything on car even for routine oil change and advises what may need service soon.
MICHAEL A., Service manager from South Charlotte Hyundai responded on 03/12/2019

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

VH
Veronica H.
Charlotte, NC
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Excellent Service
Excellent Customer Service everybody so nice and friendly.
MICHAEL A., Service manager from South Charlotte Hyundai responded on 03/12/2019

thank you for the kind works and for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

SG
Sarah G.
North Carolina
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Great Customer Service
I had to have some repairs done on a car I am trying to sell, and Buddy worked with me and kept me in the loop during the whole process! I was really impressed with their commitment to customer service and also to being honest and open about repairs/costs/advice during the process. I would happily use them again!
MICHAEL A., Service manager from South Charlotte Hyundai responded on 03/12/2019

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

JM
John M.
Charlotte, NC
2011 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Courteous and professional
Overall excellent customer interaction
MICHAEL A., Service manager from South Charlotte Hyundai responded on 03/12/2019

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

Verified Customer
Charlotte, NC
2012 Hyundai Elantra To
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
EXCELLENT SERVICE
I have always been satisfied with South Charlotte Service. Never had to take something back twice.
MICHAEL A., Service manager from South Charlotte Hyundai responded on 03/09/2019

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

Verified Customer
Charlotte, NC
2013 Hyundai Tucson
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/08/2019 Category: Service
Oil change
I was charged for an oil change that I was told before hand that I wouldn’t have to pay anything for the first oil change, just would like them to be more up front with their customers from now on .
MICHAEL A., Service manager from South Charlotte Hyundai responded on 03/09/2019

thank you for letting me know. you are completely correct.
I spoke to Jack. He got confused because it was a per ownwd car.
I am sorry for the mistake and would like to offer you your next two oil changes free for the error or I can have the amount refunded to you.Please let me know which would be best for you. Thank you for taking our survey.

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

EL
Elizabeth L.
Rock Hill, SC
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019 Category: Service
Great Service
My car was brought in for recall and other issues. Repairs were done in a very timely manner. Service representatives were very friendly and knowledgeable. Waiting area was clean, coffee, tea and water provided. I would definitely bring my car back here for service.
MICHAEL A., Service manager from South Charlotte Hyundai responded on 03/09/2019

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

WT
Wylie T.
Charlotte, NC
2012 Hyundai Genesis Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019 Category: Service
Good customer service
The service was great & timely
MICHAEL A., Service manager from South Charlotte Hyundai responded on 03/08/2019

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

Verified Customer
Matthews, NC
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/06/2019 Category: Service
Repair
Generally speaking I have usually been satisfied with the service.
MICHAEL A., Service manager from South Charlotte Hyundai responded on 03/07/2019

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

DE
David E.
Charlotte, NC
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019 Category: Service
Great
First time there and they were very quick and efficient
MICHAEL A., Service manager from South Charlotte Hyundai responded on 03/06/2019

Welcome to our dealership and thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

Verified Customer
Charlotte, NC
2015 Hyundai Genesis Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
Love bring my car to Hyundai!!!!!!!!!!!!!!!
Great and Fast Service plus I also had great conversation with a lot of the workers there with The Service Department, cashier, and sales workers out front. Thanks You Everything 🙏🏿
MICHAEL A., Service manager from South Charlotte Hyundai responded on 03/06/2019

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

NR
Nancy R.
Fort Mill, SC
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
Nancy
Awesome customer service
MICHAEL A., Service manager from South Charlotte Hyundai responded on 03/05/2019

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com