Overview

Overall Rating 4.38/5Overall Rating 4.38/5Overall Rating 4.38/5Overall Rating 4.38/5rating 4.38

1850 Reviews

ReScore Reviews™ (39)

ReScore
Overall Rating 3.5897433/5Overall Rating 3.5897433/5Overall Rating 3.5897433/5rating 3.5897433rating 3.5897433
Original
Overall Rating 2.30769/5Overall Rating 2.30769/5rating 2.30769rating 2.30769rating 2.30769
87% Would Recommend
100% Business Response
Latest Review about 1 hour ago

Reviews


Verified Customer
Charlotte, NC
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/17/2019 Category: Service
n/a
n/a

CT
Curtis T.
Charlotte, NC
2014 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2019 Category: Service
The Personal Touch From The Servie Dept.
In this day and age service in general can be lacking but I was pleasantly surprised with the professionalism that I experienced.

EM
Emily M.
Charlotte, NC
2005 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/16/2019 Category: Service
friendly, helpful and thoughtful service representatives.
work done well and quicker than expected.
MICHAEL A., Service manager from South Charlotte Hyundai responded on 02/16/2019

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

CT
Caroline T.
Charlotte, NC
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Great service
Friendly staff and excellent service!
MICHAEL A., Service manager from South Charlotte Hyundai responded on 02/16/2019

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

KY
Kyung Y.
Charlotte, NC
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
i have been customer at South Charlotte Hyundai since 2015.
i love staffs working at service department. they are friendly and professional. i love online appointment system. it is easy and fast to make an appointment.
MICHAEL A., Service manager from South Charlotte Hyundai responded on 02/15/2019

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

Verified Customer
Charlotte, NC
2016 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Always love South Charlotte Hyundai
At every visit I am well taken care of. Everyone is very knowledgeable and friendly!
MICHAEL A., Service manager from South Charlotte Hyundai responded on 02/15/2019

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

MJ
Mario J.
Charlotte, NC
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Great service
An exceptional quality dealership with excellent and helpful staff ....
MICHAEL A., Service manager from South Charlotte Hyundai responded on 02/15/2019

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

KS
Kim S.
Charlotte, NC
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
Great
Fast and efficient is how I describe this service department
MICHAEL A., Service manager from South Charlotte Hyundai responded on 02/12/2019

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

GB
Gary B.
Myrtle Beach, SC
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
The folks at South Charlotte Hyundai did a fine job servicing my 2016 Sonata.... Everything went fine and the folks in service were very pleasant to deal with, Thank you!!!!
I am very pleased that my 2016 Sonata was serviced as I expected....that vehicle only has about 64,000 Miles on it and I have done 19 Oil Changes...and I use Mobile 1 Synthetic Oil and a K & N Oil Filter at every oil change....and I installed an $80.00 K & N Air Filter when I first purchased the vehicle in 2016...and at 60,000 Miles I installed a Brand New Set of BF Goodrich Tires that I got from Sam's Club.....the tires get rotated and balanced every 3,000 miles.

I love my Hyundai Sonata!!!! I am a Second Degree Black Belt in Tae Kwon Do and I was trained by the largest Korean Family on the Planet, The Lee Brothers, they consist of "Six Brothers that are Grandmasters and Masters in Tae Kwon Do". I toured South Korea with our Team and Grandmaster K.S. Lee in 1990. I love Hyundai and I love and respect the Korean People!!! Their vehicles are amazing!
MICHAEL A., Service manager from South Charlotte Hyundai responded on 02/12/2019

It was great to meet you the other day and thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

Verified Customer
Charlotte, NC
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
Friendly Customer Service
I've been taking my car to South Charlotte Hyundai for quite a while now and the staff here is very friendly. Jack Cipolia was my advisor last time and although I had to wait quite some time for my car service to get done he made sure I was kept on the loop and was very nice and friendly.
MICHAEL A., Service manager from South Charlotte Hyundai responded on 02/11/2019

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

TU
Theresa U.
Charlotte, NC
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
No hiccups
Jack was helpful, friendly and professional. Kept me updated on how long I’ll have to wait
MICHAEL A., Service manager from South Charlotte Hyundai responded on 02/11/2019

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

FH
Forrest H.
Charlotte, NC
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019 Category: Service
Vince is the best
South Charlotte Hyundai took great care of me and my car. Highly recommend
MICHAEL A., Service manager from South Charlotte Hyundai responded on 02/11/2019

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

Verified Customer
Charlotte, NC
2016 Hyundai Elantra Gt
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/08/2019 Category: Service
RETURN YOUR CUSTOMERS" CALLS!
I love my Hyundai. I also appreciate good customer service. Yours could use a little work.
MICHAEL A., Service manager from South Charlotte Hyundai responded on 02/08/2019

please call anthony

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

DC
Donnovan C.
Charlotte, NC
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Great service
Great customer service .
MICHAEL A., Service manager from South Charlotte Hyundai responded on 02/08/2019

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

RC
Renee C.
Charlotte, NC
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Fantastic service department
Vince listened to my request and did an outstanding job of having my vehicle serviced (without an appointment) so that I was able to arrive at work on time. Thanks so much for your and the staffs efforts! It was greatly appreciated!!!
MICHAEL A., Service manager from South Charlotte Hyundai responded on 02/07/2019

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

DR
Daniel R.
Charlotte, NC
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Good Service and communication
Good job
MICHAEL A., Service manager from South Charlotte Hyundai responded on 02/07/2019

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

BW
Brittany W.
Monroe, NC
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Great experience
Vince and his team at south charlotte Hyundai did a great job. Would recommend.
MICHAEL A., Service manager from South Charlotte Hyundai responded on 02/07/2019

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

RL
Robin L.
Charlotte, NC
2013 Hyundai Elantra Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Customer service
Was outstanding
MICHAEL A., Service manager from South Charlotte Hyundai responded on 02/05/2019

thank you for taking our surveys

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

FE
Frederick E.
Charlotte, NC
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2019 Category: Service
Great Customer Service
After I initially made a service appointment with Vince, he later called me back because he was able to get me in a day earlier. He also provided me with a couresty car while my vehicle was being serviced. He had a great attitude throughout the entire transaction. Vince was friendly and respectful; and I look forward to working with Vince and the staff at Hyundai in the near future. Thanks again for a great experience, Fred E.
MICHAEL A., Service manager from South Charlotte Hyundai responded on 02/05/2019

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

VM
Vamsiratna M.
Charlotte, NC
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2019 Category: Service
Service Department
It was good.
MICHAEL A., Service manager from South Charlotte Hyundai responded on 02/05/2019

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com