Overview

Overall Rating 4.41/5Overall Rating 4.41/5Overall Rating 4.41/5Overall Rating 4.41/5rating 4.41

2017 Reviews

ReScore Reviews™ (40)

ReScore
Overall Rating 3.6250018/5Overall Rating 3.6250018/5Overall Rating 3.6250018/5rating 3.6250018rating 3.6250018
Original
Overall Rating 2.275/5Overall Rating 2.275/5rating 2.275rating 2.275rating 2.275
87% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


Verified Customer
Chester, SC
2016 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/18/2019 Category: Service
Buddy was very professional and went and treated me wu
h ECCELENT SERVICE. I WAS VERY IMPRESSED!!!
MICHAEL A., Service manager from South Charlotte Hyundai responded on 06/18/2019

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

ZC
Zackary C.
Charlotte, NC
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Great Service
Very friendly and continued great service at this location. Thanks Buddy!
MICHAEL A., Service manager from South Charlotte Hyundai responded on 06/18/2019

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

SK
Stanley K.
Matthews, NC
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Oil change
Patrick is always helpful
MICHAEL A., Service manager from South Charlotte Hyundai responded on 06/15/2019

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

WI
Wayne I.
Charlotte, NC
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/14/2019 Category: Service
Oil Change
I was on time for my appointment. I was told up front service was on schedule. It took an 1hour and 30 minutes to check out. I was later told by service they were running behind. I guess my Sante Fe oil change only got them behind schedule. I asked and paid for Synthetic oil but my windshield sticker shows the oil need to be change at 3,500 miles. Which is the error, me over paying for the incorrect motor oil or the incorrect milage on the sticker. Who knows at this point?
MICHAEL A., Service manager from South Charlotte Hyundai responded on 06/14/2019

thank you for taking our survey. I will communicate this to my team. We are always striving to get better for our valued customers.

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

MK
Mary K.
Charlotte, NC
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
great customer service
Always satisfied with service and attention
MICHAEL A., Service manager from South Charlotte Hyundai responded on 06/12/2019

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

SO
Sara O.
Charlotte, NC
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Great Customer Service
Every I come, I am always greeted by such friendly people. They are always understanding of time restraints and will work with you about any problems!
PATRICK F. from South Charlotte Hyundai responded on 06/11/2019

Thank you for taking the time to take our survey.

Patrick


Verified Customer
Fort Mill, SC
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Convenient
It’s very easy to make an appointment online and is only minutes away from my work so I can drop it off and pick it up at the end of the day with ease. And they wash my car every time I bring it in for service, which is a nice touch.
PATRICK F. from South Charlotte Hyundai responded on 06/10/2019

thank you for taking our survey

 

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com


TB
Todd B.
Pineville, NC
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019 Category: Service
Great job!
I was greeted very quickly. Employees were attentive. Everyone was very nice.
MICHAEL A., Service manager from South Charlotte Hyundai responded on 06/12/2019

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

NJ
Nicolas J.
Newburgh, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
Good service
Patrick was a stand up guy showed up without an appointment due to my breaks squeaking and he got me in and out no problem..
MICHAEL A., Service manager from South Charlotte Hyundai responded on 06/12/2019

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

CS
Carrol S.
Charlotte, NC
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Ms
Warm and courteous personnel
Visits handled in timely manner
MICHAEL A., Service manager from South Charlotte Hyundai responded on 06/05/2019

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

SN
Sean N.
Charlotte, NC
2009 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Fast service
I always use South Charlotte Hyundai
MICHAEL A., Service manager from South Charlotte Hyundai responded on 06/05/2019

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

MA
Maria A.
Charlotte, NC
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Great place to go and wait for your service!
Even tho you may have to wait a little long to get your services done... they come check on you and let you know how everything is going and they try to complete the job as quick as possible! Last time I was there I got an oil change, cabin filter changed and air filter changed, I waited around 90 minutes but they have coffee, water and you can watch tv so time does go by fast! All I really have to say is that they do a really good job!
MICHAEL A., Service manager from South Charlotte Hyundai responded on 06/05/2019

thank you for your comments and for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

WW
William W.
Charlotte, NC
2013 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Service
For service work, experience was pain free
MICHAEL A., Service manager from South Charlotte Hyundai responded on 06/04/2019

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

ZC
Zackary C.
Charlotte, NC
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Great Service
Very helpful and informative. Excellent service.
MICHAEL A., Service manager from South Charlotte Hyundai responded on 06/04/2019

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

LR
Lois R.
Waxhaw, NC
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Great service
The service people communicated clearly about what they were going to do and the service was done quickly.
MICHAEL A., Service manager from South Charlotte Hyundai responded on 06/04/2019

thank you very muchfor taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

Verified Customer
Charlotte, NC
2015 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2019 Category: Service
Amazing Service Provided
Having been a Hyundai owner for 6 years I am always satisfied at South Charlotte Hyundai.
They haven't been perfect in the service department but close enough!
Who's always perfect? You can count that they take great care of your vehicle and do their best to make sure you're 100 % satisfied.
Thank you SC Hyundai!
MICHAEL A., Service manager from South Charlotte Hyundai responded on 06/03/2019

thank you for your comments and for taking our surveys

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

Verified Customer
North Carolina
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2019 Category: Service
Saved me money, and helped me out.
Everyone was super nice. I had a few recalls on my car and needed to do my inspection. They were help about understand everything that was going on. Ronald Lisk was a great help and constantly gave me status updates on my vehicle.
MICHAEL A., Service manager from South Charlotte Hyundai responded on 05/31/2019

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

PS
Paul S.
Charlotte, NC
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2019 Category: Service
Left Blinker replace
I get excellent service each and every time I come. It is quick and convenient
MICHAEL A., Service manager from South Charlotte Hyundai responded on 05/31/2019

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

DC
Donnovan C.
Charlotte, NC
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2019 Category: Service
Purchasing supervisor
Great costumers service
MICHAEL A., Service manager from South Charlotte Hyundai responded on 05/31/2019

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

RL
Robert L.
Charlotte, NC
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2019 Category: Service
Thanks!
As always, the service department at Hyundai was amazing! Buddy was extremely helpful, showed me exactly what was wrong on the tire, and fixed it. It was fast too!
MICHAEL A., Service manager from South Charlotte Hyundai responded on 05/30/2019

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com