business image

South Point Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(5,928 Reviews)
43
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
390
Total ReScores
4.8
ReScore Average
43
Net Promoter Score ®

Business Details

About

South Point Hyundai in Austin, TX is staffed with expert technicians who provide quality Hyundai repair and maintenance. South Point Hyundai in Austin, TX is staffed with expert technicians who provide quality Hyundai repair and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(512) 445-0300

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
8:00 AM - 6:00 PM
Sun
closed
* Central Time (US & Canada)
4610 South I H 35 Austin, TX 78745
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(5,928 Reviews)

Verified Customer
Austin, TX
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
South Point Hyundai and their awesome team have been absolutely wonderful to me. My car broke down on a Friday night and was towed to South Point in Austin. My service advisor Gilbert quickly met with me to assess this problem at closing time and he, and his team went to work right away to help-quickly assessing for a need of a new battery or alternator. Unfortunately it was the alternator-Gilbert made sure I was taken care of, and went the extra mile in helping me get situated as a single woman stranded miles away from home.The rental car place was closed for the evening. Gilbert really listened carefully and did not take the easy out of throwing up the hands and saying "sorry m'am, we are are closed." He and the team were top notch and I so appreciated their treating me like family! **This is my 4th Hyundai!
Recommended
Mark M. from South Point Hyundai responded on 12/08/2018 08:59 AM

Dear Anonymous, 
Thank you for your review.  Gilbert is a GREAT teammate.  He just keeps getting better!

Mark H. Marek
Service and Parts Director
South Point Hyundai
512-326-2244
mmarek@southpointauto.com
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.