South Seneca Car Care


Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

407 Reviews

99% Would Recommend
Latest Review 1 day ago
SCOTT S. on 11/17/2017
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"Customer Care"
South Seneca Car Care will get your car back on the road. A great business and crew that will take care of you!
Vehicle: Pontiac Grand Prix
Service Date: 11/15/2017
Review Created: 11/17/2017 08:41 AM
David K. on 11/15/2017
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David said the employees did extremely well. They were honest, capable, and they didn't let him down.
Vehicle: Ford Mustang
Category: Service
Service Date: 11/10/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Melissa T. on 11/14/2017
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Melissa said the facility was really nice, friendly, and reasonable. She was in and out.
Vehicle: Ford Focus
Category: Service
Service Date: 11/09/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
ED L. on 11/11/2017
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"best people"
always very friendly work done on time
Vehicle: Chrysler PT Cruiser
Service Date: 11/09/2017
Review Created: 11/11/2017 08:13 AM
Coleen S., Owner at South Seneca Car Care responded on 11/14/2017

Ed, thank you so much for you five star review and for your loyalty!! We appreciate your business and feel so grateful to have customers like you!

Cindy P. on 11/09/2017
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Cindy said this facility provided great care. They took her in at the last minute and they got her in and out.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 11/06/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 11/14/2017

Thank you so much for the five star review Cindy! We are so happy that you were pleased with your service!

Patty B. on 11/09/2017
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Spoke with Elvis. He said the work was complete. It was not done on time but he was satisfied.
Vehicle: Mercury Milan
Category: Service
Service Date: 10/31/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 11/10/2017

Thank you so much for your review! It is always more important to us to have a job done correctly than quickly.  However, we always continue to strive to improve!

James G. on 11/07/2017
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James said the staff does good work for a fair price and they work fast.
Category: Service
Service Date: 11/01/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 11/10/2017

Thank you so much James! We appreciate your business and loyalty! We look forward to working with you in the future!

Sergio V. on 11/06/2017
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Spoke with Amanda. She said everybody was friendly, knowledgeable and made her visit an easy process. She dropped her vehicle off. They called her to update her on the status of the vehicle, to advise her what would need to be done, and when it was ready for pickup.
Vehicle: Dodge Stratus Sdn
Category: Service
Service Date: 11/02/2017
Review Created: 11/06/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 11/10/2017

Thank you so much for your kind review! Communicating with customers through the whole process is very important to us! We appreciate your business and look forward to helping you in the future!

Bill C. on 10/27/2017
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Bill said the staff are always courteous and informative.
Vehicle: Buick Century
Category: Service
Service Date: 10/25/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 11/06/2017

Thank you so much Bill! We appreciate your business and look forward to helping you in the future!

Margaret C. on 10/24/2017
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Margaret said the service was good and they took care of her vehicle.
Vehicle: Chrysler LeBaron
Category: Service
Service Date: 10/19/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 11/06/2017

Thank you so much Margaret! We appreciate your kind words and your business! We look forward to helping you in the future!

Lois P. on 10/23/2017
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Lois said the staff treated her very well and they took care of her vehicle.
Vehicle: Toyota Prius
Category: Service
Service Date: 10/17/2017
Review Created: 10/23/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 11/06/2017

Thank you so much Lois! Your review means alot to me! We appreciate your business and look forward to working with you in the future!

Ricky W. on 10/19/2017
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Ricky said this business took great care of him.
Vehicle: Honda CR-V
Category: Service
Service Date: 10/13/2017
Review Created: 10/19/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 11/14/2017

Thank you so much for the five star review Ricky! We are glad that you loved us enough to do business with us again! We look forward to doing business with you again!

James E. on 10/19/2017
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Spoke with Roscoe. He said the staff went out of their way for him and they seemed like a really good business.
Category: Service
Service Date: 10/13/2017
Review Created: 10/19/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 11/14/2017

Thank you so much Roscoe for the fantastic review! Going out of our way is common practice for us! We are so glad that you gave our shop a chance and look forward to helping you in the future!

CRIS B. on 10/16/2017
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"Great!"
Honest personal customer care. Always work with me on time and service.
Vehicle: Toyota Sienna
Service Date: 09/26/2017
Review Created: 10/16/2017 05:59 PM
Coleen S., Owner at South Seneca Car Care responded on 10/17/2017

Chris, thank you so much for taking the time to leave this kind review. Honesty is one of our top priorities. Your business is important to us! Have a great day!! 

Eurvin B. on 10/16/2017
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Eurvin said this business did a good job.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 10/11/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 10/20/2017

Eurvin, thank you so much for your good review!  We are so glad that you were satisfied with your service! Let us know what we can do to help you in the future!

Marcus W. on 10/05/2017
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"Quality"
Amazing staff with a high sense of integrity and loyalty to it's customers.
Service Date: 10/05/2017
Review Created: 10/05/2017 11:50 AM
Coleen S., Owner at South Seneca Car Care responded on 10/09/2017

Thank you so much for your kind words!! Those are the most important traits to us and it means the world to us that you noticed. We appreaciate your business and look forward to working with you in the future.

Robert K. on 09/30/2017
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Robert said the employees provided a good job. There was a small misunderstanding that was quickly resolved.
Vehicle: Ford Explorer Sport Trac
Category: Service
Service Date: 09/29/2017
Review Created: 09/30/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 10/03/2017

Robert, thank you so much for your wonderful review! We are so glad to hear that you were satisfied and look forward to working with you in the future!

Charles H. on 09/29/2017
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Charles said the business is convenient.
Vehicle: Dodge Caravan
Category: Service
Service Date: 09/15/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 10/03/2017

Thank you so much Charles.  We appreciate your business! If there is anything we can do for you in the future, please let us know!

GORDON R. on 09/22/2017
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"Gordon & Bonnie Rogers"
Coleen and Mitch have always provided prompt and efficient service on all of our vehicles st a fair price
Vehicle: GMC Sierra 1500
Service Date: 09/19/2017
Review Created: 09/22/2017 03:54 PM
Coleen S., Owner at South Seneca Car Care responded on 09/27/2017

Gordon, you have been a wonderful and loyal customer and have trusted us with multiple vehicles.  We are so glad to hear that you are satisified with your service! We look forward to working with you in the future!

Pam M. on 09/20/2017
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"Great Place to get your car repaired"
I have gone to this place to get repairs done on my car and have been very happy with the work. The staff are also so nice to you and treat as a person. I would recommend this place to anyone.
Service Date: 09/19/2017
Review Created: 09/20/2017 03:58 PM
Coleen S., Owner at South Seneca Car Care responded on 09/21/2017

Pam, thank you! We appreciate your business and your recommendation! We look forward to working with you in the future with any of your automotive needs!

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