South Seneca Car Care


Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

459 Reviews

99% Would Recommend
Latest Review 9 days ago
Harry W. on 04/13/2018
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Harry said the staff helped him out and were informative. They let him know what needed to get fixed.
Vehicle: Chevrolet Tracker
Category: Service
Service Date: 04/12/2018
Review Created: 04/13/2018
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 04/18/2018

Harry, thank you for this fantastic review! We are so glad that you were happy! We appreciate your business!

Jason B. on 04/12/2018
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Jason said the business is quick, responsive and very friendly.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 04/10/2018
Review Created: 04/12/2018
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 04/18/2018

Jason, thank you for this wonderful review! We appreciate your business and your feedback and look forward to working with you in the future!

Bryan M. on 04/12/2018
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Bryan said the employees were friendly. They provided great service. The work was done in a timely manner.
Vehicle: Ford F-150
Category: Service
Service Date: 04/11/2018
Review Created: 04/12/2018
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 04/18/2018

Brian, we appreciate your business and your fantastic review! We look forward to doing business with you in the future!

ANITA C. on 04/07/2018
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"Excellent service and very informative"
An A+ care care service! They really care about your automotive needs to get you back on the road! Awesome!
Vehicle: Chevrolet Impala
Service Date: 04/05/2018
Review Created: 04/07/2018 03:38 PM
Coleen S., Owner at South Seneca Car Care responded on 04/12/2018

Anita, this is such a wonderful review for my business! Thank you! We appreciate you and your loyalty!

Jacob T. on 04/07/2018
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Jacob said this business was on top of everything, They were helpful and suggestive. They did everything he needed.
Vehicle: Honda Element
Category: Service
Service Date: 04/05/2018
Review Created: 04/07/2018
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 04/11/2018

Thank you so much Jacob! This is a wonderful review and it means alot to us! We appreciate your business and look forward to working with you in the future!

Ryan G. on 04/06/2018
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Ryan said the employees were courteous, quick, and the price was reasonable.
Vehicle: Pontiac Grand Prix
Category: Service
Service Date: 03/26/2018
Review Created: 04/06/2018
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 04/09/2018

Thank you for this fantastic review Ryan! We appreciate your business and look forward to working with you in the future!

Scott D. on 04/06/2018
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Scott said the business is the best. He enjoys going down to the facility to get his vehicle serviced .
Vehicle: Buick Park Avenue
Category: Service
Service Date: 04/04/2018
Review Created: 04/06/2018
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 04/09/2018

Thank you for the fantastic review Scott! We appreciate your business and look forward to working with you in the future!

Cassie M. on 03/21/2018
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Cassie said the guy was friendly and personable. She would recommend this business for service.
Vehicle: Hyundai Accent
Category: Service
Service Date: 03/19/2018
Review Created: 03/21/2018
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 03/22/2018

Thank you Cassie . I appreciate your business.,

Coleen

Alyssa W. on 03/15/2018
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Alyssa said that the business was great and got her in quickly. Her appointment got lost but they still got her in fast.
Vehicle: Ford Edge
Category: Service
Service Date: 03/13/2018
Review Created: 03/15/2018
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 03/22/2018

Thank you Alyssa. I really appreciate your business

Coleen

Robert K. on 03/13/2018
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Robert said the staff removed the sticker on his windshield that gave him access to unlimited car washes when they put their sticker on. The oil he put in was clearly marked to be good for 25,000 miles or 1 year, but theirs marked that service was required in 3,000 miles or 4 months. He stated he felt he wasn't sure if the staff were paying very good attention to the oil they put in or what they were doing.
Vehicle: Hyundai Ioniq Hybrid
Category: Service
Service Date: 03/12/2018
Review Created: 03/13/2018
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 03/22/2018

Thank you for your review. You brought in your own oil and filter which we installed at your request. I am very sorry about your car wash sticker . I wonder if my staff took it for another oil change reminder as that is where most of those stickers are on the windshield. I do recall you had the wrong weight of oil . and  I shared that with you . You went and return it and came back with the correct weight. As we always ck what weight and type of oil fits the vehicle we are servicing

Sue F. on 03/12/2018
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Sue said the people at the business were really good. They got her in quickly
Vehicle: Plymouth Voyager
Category: Service
Service Date: 03/08/2018
Review Created: 03/12/2018
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 03/15/2018

Thank you so much Sue! We appreciate your business and your kind review! We look forward to working with you in the future!

GENE H. on 03/07/2018
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"Customer service even when I give her the wrong yr/ model ...lol"
Great / fast service
Vehicle: Chevrolet Silverado 1500
Service Date: 02/28/2018
Review Created: 03/07/2018 08:36 AM
Coleen S., Owner at South Seneca Car Care responded on 03/07/2018

Thank you so much Gene! We appreciate your great review and your business!

Sherry B. on 03/07/2018
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Sherry said the employees are good. They do what is asked of them and they do good work. She likes the owner and she is looking forward to doing future business.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 02/15/2018
Review Created: 03/07/2018
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 03/09/2018

Sherry, this is such a wonderful review!! We appreciate you giving us a try and we look forward to doing future business with you as well!

Heather P. on 03/06/2018
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Spoke with Linda. She said she has been going to the business for several years. The staff members are very friendly, straight forward, and easy to get along with.
Vehicle: Ford Explorer
Category: Service
Service Date: 02/19/2018
Review Created: 03/06/2018
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 03/09/2018

Linda, thank you so much for this wonderful review! We are so grateful for your continued loyalty and support!

Linda M. on 03/02/2018
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Linda said she had a good experience.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 02/21/2018
Review Created: 03/02/2018
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 03/06/2018

Thank you so much Linda! We appreciate your business and look forward to working with you in the future!

Robert B. on 03/01/2018
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Robert said the mechanic might not have done everything he was supposed to do but that was fine. He's been doing business with them for a very long time.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 02/23/2018
Review Created: 03/01/2018
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 03/06/2018

Robert, you have been a loyal customer with us and we appreciate your continued support! Thank you for taking the time to give us a review!

Jeremy G. on 02/19/2018
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Jeremy said the business communicated well with him.
Vehicle: Ford F-150
Category: Service
Service Date: 02/15/2018
Review Created: 02/19/2018
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 02/27/2018

Thank you for this great review Jeremy! It is important to us that we communicate with the customer throughout the entire repair process.  We look forward to working with you in the future!

Shonya H. on 02/15/2018
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Shonya said they were affordable, quick, and efficient. They are trustworthy.
Vehicle: Pontiac Grand Prix
Category: Service
Service Date: 02/13/2018
Review Created: 02/15/2018
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 02/27/2018

Thank you for the great review Shonya! The trustworthy means alot to us! We look forward to working with you in the future!

Miriam N. on 02/14/2018
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Miriam said this business has always provided her with excellent care. She really appreciated Mitch and Colleen.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 01/25/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 02/27/2018

Miriam, you are a wonderful customer and we are so glad to hear that you are happy, as usual! We look forward to working with you in the future!

Jason G. on 02/12/2018
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Jason said the expectations were met.
Vehicle: Ford Focus
Category: Service
Service Date: 02/09/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 02/27/2018

Thank you for the great review Jason! Please let us know if you need anything in the future!

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