Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

532 Reviews

99% Would Recommend
Latest Review 13 days ago

Reviews


HD
Heather D.
Wichita, KS
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/03/2018 Category: Service
Heather said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner from South Seneca Car Care responded on 12/05/2018

Thank you so much Heather! We appreciate your recommendation!


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LOREN C.
Winfield, KS
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018
They Treat you Like family
Multiple generations of my family have used south Seneca car care for many many years! They are very honest and do wonderful work and always check in with us afterwards to make sure that the work they did is still to our satisfaction. They always know us by name. I appreciate all of the staff here.
Coleen S., Owner from South Seneca Car Care responded on 12/03/2018

WOW Loren, This review says everything that is so important to us!We are so grateful to you for your loyalty and for taking the time out to write this wonderful review! Thank you!


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Jason B.
Wichita, KS
Ford Freestar Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Jason said they helped him at a decent price.
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner from South Seneca Car Care responded on 12/03/2018

Thank you so much Jason! We appreciate your business and look forward to working with you in the future!


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Curtis G.
Wichita, KS
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Curtis said the staff was professional. The service he received ended up costing him less than he was originally quoted.
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner from South Seneca Car Care responded on 12/03/2018

Thank you so much Curtis! Saving people money is so important to us! Getting the service done right, at a fair cost, everytime.  Thank you for noticing! Happy Holidays!


JO
Jose O.
Wichita, KS
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Jose said the staff were nice, helpful, and good at explaining.
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner from South Seneca Car Care responded on 11/13/2018

Thank you so much Jose for your great review!! Taking the time to explain things to our customers is important to us! We appreciate you and your business!


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Stephanie G.
Wichita, KS
Chevrolet S10 Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Spoke with John. He said the employees provided good customer service.
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner from South Seneca Car Care responded on 11/08/2018

Thank you so much John and Stephanie! We appreciate your business and look forward to working with you in the future!


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BILL W.
Wichita, KS
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
Very good service...:)
Great people to work on our Cars....)
Coleen S., Owner from South Seneca Car Care responded on 10/25/2018

Thank you so much Bill! You have always been a wonderfully loyal customer! We appreciate you!


LH
Lori H.
Wichita, KS
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Lori said they were very helpful and they explained everything to her throughout the whole process.
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner from South Seneca Car Care responded on 10/26/2018

Thank you so much Lori! It is very important to us that the customer understand what is being repaired and why, so we always take the time to explain everything.  It means alot to us that you noticed! Thank you! 


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Bill R.
Helotes, TX
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Bill said they were outstanding in the way they helped him out. They provided exceptional service.
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner from South Seneca Car Care responded on 10/26/2018

This is a fantastic review Bill! Thank you so much! We appreciate your business and look forward to working with you in the future!


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Allen N.
Wichita, KS
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Allen said he liked this business's honesty.
This review was collected via phone interview by Customer Research Inc.

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Trey G.
Andover, KS
Dodge Ram Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Trey said this business did not try to overcharge him. They got the job done and they were honest. They did the job in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner from South Seneca Car Care responded on 10/24/2018

Trey, this is such a wonderful review! It means the world to us! We appreciate your business and loyalty! We look forward to working with you in the future!


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Eurvin B.
Wichita, KS
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Spoke with Bonnie. She said the employees were courteous. They provided fair service.
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner from South Seneca Car Care responded on 10/24/2018

Thank you so much Eurvin and Bonnie! We appreciate your business and look forward to working with you in the future!


DB
Dale B.
Wichita, KS
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Dale said he loved his service. He trusted the service the employees provided. They provided wonderful service. They provided great work.
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner from South Seneca Car Care responded on 10/24/2018

Thank you so much Dale! We love hearing these wonderful words from our customers! We appreciate your business and look forward to working with you in the future!


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Gary L.
Wichita, KS
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Gary said their work has always been thorough, efficient and affordable. He has used this business for 4-5 years, and never has to take his vehicle back after the service. They also service his other vehicles.
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner from South Seneca Car Care responded on 10/23/2018

Thank you so much for the wonderful review Gary! We appreciate your business and your loyalty!


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NICOLE S.
Wichita, KS
Ford Windstar Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
A great place. To go
This place is awesome run by an honest woman. I have been going here for years now and will go no where else. They are honest, fast and reliable. I would recommend them to anyone!
Coleen S., Owner from South Seneca Car Care responded on 10/15/2018

Nicole, this is the most wonderful review! I posted it to a few of our social media accounts! Thank you for taking the time to share these kind words! We appreciate you!


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John E.
Wichita, KS
Cadillac Deville
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/10/2018 Category: Service
John said there were some problems and he had to bring his vehicle back.
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner from South Seneca Car Care responded on 10/23/2018

Thank you for your review John! We had communicated with you at the begining that you probably had a head gasket issue but we had to replace the upper radiator hose, in order to seal the system, to be sure it was a cylinder head.  Sometimes we have to fix an obvious leak in order to confirm a secondary problem. If you have any more questions or need anything, please do not hesitate to come in or give us a call!


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Leona B.
Wichita, KS
Oldsmobile Delta 88
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Leona said she recommends this business for service.
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner from South Seneca Car Care responded on 10/23/2018

Thank you so much Leona! We appreciate your recommendation!


BR
BRIAN R.
Wichita, KS
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018
Oil Change
Always good service!!!!
Coleen S., Owner from South Seneca Car Care responded on 10/09/2018

Yeah Brian! It is always good to meet/exceed expectaions over and over again! We are so happy! Thank you for your continued support!


CP
Cindy P.
Wichita, KS
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Cindy said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner from South Seneca Car Care responded on 10/11/2018

Thank you so much Cindy! I appreciate your loyalty and business! We are so grateful for your recommendation!


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Patricia J.
Wichita, KS
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Patricia said the staff was helpful. The facility was quite and clean. The job was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner from South Seneca Car Care responded on 10/04/2018

Thank you so much Patricia! We appreciate your review and your business! We look forward to working with you in the future!