Overview

Overall Rating 4.42/5Overall Rating 4.42/5Overall Rating 4.42/5Overall Rating 4.42/5rating 4.42

2500 Reviews

ReScore Reviews™ (43)

ReScore
Overall Rating 3.6744163/5Overall Rating 3.6744163/5Overall Rating 3.6744163/5rating 3.6744163rating 3.6744163
Original
Overall Rating 2.139533/5Overall Rating 2.139533/5rating 2.139533rating 2.139533rating 2.139533
89% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


CG
Carlton G.
Queens, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Service visit
My service visit went well. There was hardly any wait time to start the process, the actual service time was well within what expected. The vehicle is running well after service was done.
JERRY G., service manager from South Shore Hyundai responded on 04/18/2019

Thank you

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net

CC
Cherilyn C.
Queens, NY
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
EXCELLENT
PI HAVE ALWAYS HAD A GREAT EXPERIENCE AT THIS HYUNDAI DEALERSHIP COURTEOUS, FRIENDLY AND FAST SERVICE
JERRY G., service manager from South Shore Hyundai responded on 04/17/2019

Thank you

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net

MP
Maria P.
Middle Village, NY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Maria P
Everyone is very friendly and nice
JERRY G., service manager from South Shore Hyundai responded on 04/17/2019

Thank you

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net

BB
Bibi B.
Bellerose, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/16/2019 Category: Service
Car maintenance
Quickest oil change ever, hoping all was done as stated on my invoice. Car was not washed. Attended brought the wrong car had to go looking for my car.
JERRY G., service manager from South Shore Hyundai responded on 04/18/2019

I am sorry that you were unhappy.

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net

WS
Wendy S.
Jamaica, NY
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
The service is great
Great service
JERRY G., service manager from South Shore Hyundai responded on 04/15/2019

Thank you

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net

GB
Gerard B.
Lawrence, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Continued Great Service
the service advisors and mechanics continue to demonstrate constant excellent service
JERRY G., service manager from South Shore Hyundai responded on 04/15/2019

Thank you so much.

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net

Verified Customer
Long Beach, NY
2015 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/14/2019 Category: Service
Convenient
Acceptable. Not very courteous on the phone
JERRY G., service manager from South Shore Hyundai responded on 04/15/2019

I am sorry that you were unhappy the the receptionist.

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net

DB
David B.
Freeport, NY
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
Doesn’t get any better
Came in for a recall issue and it was handled faster than I could have imagined. 1 quick phone call and 4 songs later and I was on my way home to enjoy the morning I thought I’d spend in a waiting area!
JERRY G., service manager from South Shore Hyundai responded on 04/15/2019

Thank you

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net

Verified Customer
Queens, NY
2016 Hyundai Sonata
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/11/2019 Category: Service
None
Just don't like the attitude . No manner. They dismiss your idea easily
JERRY G., service manager from South Shore Hyundai responded on 04/12/2019

I am sorry that you were unhappy. 

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net

IS
Ina S.
Baldwin, NY
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
THE PEOPLE
I have been going there for the past three years, and now that they know me, are very kind, considerate, and most obliging. You have a wonderful Sales Team, and Lulu is the BEST. You know that SHE CAN RUN THE PLACE, IF SHE DOESN'T ALREADY. Always a pleasure to be there.
JERRY G., service manager from South Shore Hyundai responded on 04/09/2019

Thank you for your business.

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net

JE
John E.
Massapequa, NY
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2019 Category: Service
Service
Great service. Polite. Professional.
JERRY G., service manager from South Shore Hyundai responded on 04/08/2019

Thank you

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net

Verified Customer
Lynbrook, NY
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/06/2019 Category: Service
Service Recall
See previous comments
JERRY G., service manager from South Shore Hyundai responded on 04/06/2019

Thank you for your business.

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net

GG
Guillermo G.
Rosedale, NY
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/06/2019 Category: Service
Clean facilities
Facility is clean and comfortable
JERRY G., service manager from South Shore Hyundai responded on 04/06/2019

I am sorry that you were unhappy.

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net

PD
Patricia D.
Elmont, NY
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Service
Kindness and courtesy.
They repaired the issue on my car and even gave me a ride home instead of waiting. THANK YOU.
JERRY G., service manager from South Shore Hyundai responded on 04/06/2019

Thank you

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net

GF
Guillard F.
Rosedale, NY
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/05/2019 Category: Service
Not so great
I have been going there for my car service since I bought it, a year ago. The first time that I have been seen by this representative, the first time that have been so unsatisfied.
JERRY G., service manager from South Shore Hyundai responded on 04/06/2019

I am sorry that you were unhappy. I will be in contact with you.

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net

MR
Melanie R.
Valley Stream, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019 Category: Service
Efficiency and courtesy
Efficiency and courtesy
JERRY G., service manager from South Shore Hyundai responded on 04/06/2019

Thank you for your business.

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net

MR
Masad R.
Far Rockaway, NY
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019 Category: Service
Great Customer Service
Friendly customer service...also pretty through and efficient.
JERRY G., service manager from South Shore Hyundai responded on 04/06/2019

Thank you

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net

AS
Abhishek S.
Richmond Hill, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019 Category: Service
Thank You
Thank You
JERRY G., service manager from South Shore Hyundai responded on 04/06/2019

Thank you

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net

JM
John M.
Island Park, NY
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019 Category: Service
In and out quickly
Ditto as above
JERRY G., service manager from South Shore Hyundai responded on 04/05/2019

Thank you

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net

YW
Yvonne W.
Jamaica, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Workers are kind and courteous
I feel safe when am driving, it's been eight months and I have not had a problem. My Hyundi Tucson runs very smooth and comfortable .
JERRY G., service manager from South Shore Hyundai responded on 04/05/2019

Thank you

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net