South Shore Hyundai

Write a review
516-561-8772
Directions
Appointment

Overview

Overall Rating 4.42/5Overall Rating 4.42/5Overall Rating 4.42/5Overall Rating 4.42/5rating 4.42

2500 Reviews

5 star
69%
4 star
16%
3 star
6%
2 star
3%
1 star
5%

ReScore Reviews™ (43)

ReScore
Overall Rating 3.6744163/5Overall Rating 3.6744163/5Overall Rating 3.6744163/5rating 3.6744163rating 3.6744163
Original
Overall Rating 2.139533/5Overall Rating 2.139533/5rating 2.139533rating 2.139533rating 2.139533
89% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews

CG
Carlton G.
Queens, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Service visit
My service visit went well. There was hardly any wait time to start the process, the actual service time was well within what expected. The vehicle is running well after service was done.
Recommended
JERRY G., service manager from South Shore Hyundai responded on 04/18/2019

Thank you

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net
CC
Cherilyn C.
Queens, NY
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
EXCELLENT
PI HAVE ALWAYS HAD A GREAT EXPERIENCE AT THIS HYUNDAI DEALERSHIP COURTEOUS, FRIENDLY AND FAST SERVICE
Recommended
JERRY G., service manager from South Shore Hyundai responded on 04/17/2019

Thank you

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net
MP
Maria P.
Middle Village, NY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Maria P
Everyone is very friendly and nice
Recommended
JERRY G., service manager from South Shore Hyundai responded on 04/17/2019

Thank you

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net
BB
Bibi B.
Bellerose, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/16/2019 Category: Service
Car maintenance
Quickest oil change ever, hoping all was done as stated on my invoice. Car was not washed. Attended brought the wrong car had to go looking for my car.
JERRY G., service manager from South Shore Hyundai responded on 04/18/2019

I am sorry that you were unhappy.

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net
WS
Wendy S.
Jamaica, NY
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
The service is great
Great service
Recommended
JERRY G., service manager from South Shore Hyundai responded on 04/15/2019

Thank you

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net
GB
Gerard B.
Lawrence, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Continued Great Service
the service advisors and mechanics continue to demonstrate constant excellent service
Recommended
JERRY G., service manager from South Shore Hyundai responded on 04/15/2019

Thank you so much.

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net
Verified Customer
Long Beach, NY
2015 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/14/2019 Category: Service
Convenient
Acceptable. Not very courteous on the phone
Recommended
JERRY G., service manager from South Shore Hyundai responded on 04/15/2019

I am sorry that you were unhappy the the receptionist.

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net
DB
David B.
Freeport, NY
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
Doesn’t get any better
Came in for a recall issue and it was handled faster than I could have imagined. 1 quick phone call and 4 songs later and I was on my way home to enjoy the morning I thought I’d spend in a waiting area!
Recommended
JERRY G., service manager from South Shore Hyundai responded on 04/15/2019

Thank you

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net
Verified Customer
Queens, NY
2016 Hyundai Sonata
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/11/2019 Category: Service
None
Just don't like the attitude . No manner. They dismiss your idea easily
JERRY G., service manager from South Shore Hyundai responded on 04/12/2019

I am sorry that you were unhappy. 

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net
IS
Ina S.
Baldwin, NY
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
THE PEOPLE
I have been going there for the past three years, and now that they know me, are very kind, considerate, and most obliging. You have a wonderful Sales Team, and Lulu is the BEST. You know that SHE CAN RUN THE PLACE, IF SHE DOESN'T ALREADY. Always a pleasure to be there.
Recommended
JERRY G., service manager from South Shore Hyundai responded on 04/09/2019

Thank you for your business.

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net
JE
John E.
Massapequa, NY
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2019 Category: Service
Service
Great service. Polite. Professional.
Recommended
JERRY G., service manager from South Shore Hyundai responded on 04/08/2019

Thank you

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net
Verified Customer
Lynbrook, NY
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/06/2019 Category: Service
Service Recall
See previous comments
Recommended
JERRY G., service manager from South Shore Hyundai responded on 04/06/2019

Thank you for your business.

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net
GG
Guillermo G.
Rosedale, NY
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/06/2019 Category: Service
Clean facilities
Facility is clean and comfortable
JERRY G., service manager from South Shore Hyundai responded on 04/06/2019

I am sorry that you were unhappy.

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net
PD
Patricia D.
Elmont, NY
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Service
Kindness and courtesy.
They repaired the issue on my car and even gave me a ride home instead of waiting. THANK YOU.
Recommended
JERRY G., service manager from South Shore Hyundai responded on 04/06/2019

Thank you

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net
GF
Guillard F.
Rosedale, NY
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/05/2019 Category: Service
Not so great
I have been going there for my car service since I bought it, a year ago. The first time that I have been seen by this representative, the first time that have been so unsatisfied.
Recommended
JERRY G., service manager from South Shore Hyundai responded on 04/06/2019

I am sorry that you were unhappy. I will be in contact with you.

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net
MR
Melanie R.
Valley Stream, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019 Category: Service
Efficiency and courtesy
Efficiency and courtesy
Recommended
JERRY G., service manager from South Shore Hyundai responded on 04/06/2019

Thank you for your business.

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net
MR
Masad R.
Far Rockaway, NY
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019 Category: Service
Great Customer Service
Friendly customer service...also pretty through and efficient.
Recommended
JERRY G., service manager from South Shore Hyundai responded on 04/06/2019

Thank you

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net
AS
Abhishek S.
Richmond Hill, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019 Category: Service
Thank You
Thank You
Recommended
JERRY G., service manager from South Shore Hyundai responded on 04/06/2019

Thank you

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net
JM
John M.
Island Park, NY
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019 Category: Service
In and out quickly
Ditto as above
Recommended
JERRY G., service manager from South Shore Hyundai responded on 04/05/2019

Thank you

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net
YW
Yvonne W.
Jamaica, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Workers are kind and courteous
I feel safe when am driving, it's been eight months and I have not had a problem. My Hyundi Tucson runs very smooth and comfortable .
Recommended
JERRY G., service manager from South Shore Hyundai responded on 04/05/2019

Thank you

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net