Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

615 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 3 days ago

Reviews


SC
Shonda C.
Powder Springs, GA
Audi A6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Shonda said the staff are always prompt and reasonable priced. They know what they are doing with the vehicles they service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Dallas, GA
Volkswagen CC
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018
Great employees
Friendly employees. Great service. I just bought my car and they check everything to make sure that the engine was in good condition. Very satisfied with the service.

JM
James M.
Headland, AL
Mercedes-Benz C-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
James said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

RH
RICHARD H.
Acworth, GA
Mercedes-Benz CLK-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
Highly recommended!
The mechanics know their stuff and will talk to you about your car. Their estimate for my 78K service was much less than the dealership, and the final bill was a bit less than the estimate. They can do all work (engine, suspension, etc) on your car, and they report the data online so it will show up in Carfax just like it would if you took it to the dealership There is not much of a waiting room, so probably want/need to drop off you car. There is an after-hours key drop, but it is tricky to find so be sure you ask them for its location when you schedule service.

JM
Jeremy M.
Kennesaw, GA
Mercedes-Benz 300SDL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Jeremy said the business has the most honest mechanics he has ever met. They fixed what he needed and diagnosed any other problems his vehicle might have. They charged a fair price for the work.
This review was collected via phone interview by Customer Research Inc.

CM
Chip M.
Atlanta, GA
Volkswagen GTI
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/01/2018 Category: Service
Chip said the business's work was good but the price was a little higher than expected. There was an issue to where they installed the internal light switch upside down, but he stated he will be using them for future services.
This review was collected via phone interview by Customer Research Inc.

BW
BRYCE W.
Kennesaw, GA
Audi A6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018
Great Service
This is only the second time I've brought my Audi A6 to GAH but I am very happy with the service I have received and I will continue coming here whenever my car needs service. Jeff is very knowledgable, friendly and helpful and I can definitely confirm that the service they provide will save you a ton of money vs. bringing your car to an Audi dealership. It seems they are very willing to do what they can to help you save money, save time and provide quality service just as good as Audi would if not better. Since my A6 is no longer under warranty I am happy I have found a great place that services European cars.

JD
Jeff D.
Acworth, GA
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Jeff said the employees were courteous.
This review was collected via phone interview by Customer Research Inc.

CM
Cj M.
Kennesaw, GA
Lexus LS 430
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/30/2018 Category: Service
CJ said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

AM
AVIS M.
Dallas, GA
Mercedes-Benz C300
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/24/2018
Very good service.
My overall experience with Reinhardt Auto Haus was good. Great customer service and support. I will definitely use the shop again and recommend it to others.

WE
WILLIAM E.
Kennesaw, GA
Mercedes-Benz E550
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018
Review Before Purchase
Identified problem before purchase. Outstanding service.

Verified Customer
Kennesaw, GA
Volkswagen Routan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018
New customer
Great people to work with! Nice to have a compman that takes the time to listen and address all concerns. Happy to recommend!

LR
Lindsey R.
Acworth, GA
Mercedes-Benz E320
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Lindsey said the staff is always nice and helpful.
This review was collected via phone interview by Customer Research Inc.

HS
Herbert S.
Georgia
Mercedes-Benz E350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Herbert said this business didn't put a transmission cover on his vehicle, but they located it and installed it. He also brought to their attention that when he shifts from drive to reverse, there was a delay. They said they would add an additive and it's shifting better. He appreciates they didn't charge him for it, but they should have noticed it initially. This business provides friendly service and they did what they said they would do.
This review was collected via phone interview by Customer Research Inc.

GW
GARY W.
Acworth, GA
Audi A3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018
Audi A3 Quattro Wagon
This shop and these employees have been excellent each time I have needed some type of service. They have gone above and beyond what would be expected. Recommended !

CC
Chris C.
Austell, GA
Lexus ES 330
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Chris said the business has very good service and he is a repeat customer.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Kennesaw, GA
Volkswagen Routan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018
first time customer
Great service! Really appreciate the team working with me to help decide what repair options best for me. Quick turn around once repair punch list determined

JW
Jennifer W.
Acworth, GA
Mercedes-Benz ML350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Jennifer said the business was friendly and accommodating. They followed through on everything they said that they would do.
This review was collected via phone interview by Customer Research Inc.
Joerg R. from Reinhardt's German Auto Haus responded on 07/31/2018

Thank you for the kind words and good review! Let us know if there is ever anything else you need! 


JH
Jeff H.
Kennesaw, GA
Mercedes-Benz GL-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Jeff said this business has good people who did what they said they were going to do. The price was good.
This review was collected via phone interview by Customer Research Inc.

GP
Gary P.
Woodstock, GA
BMW 528i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Gary said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.