Reinhardt's German Auto Haus


Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

541 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 3 days ago
Bill C. on 12/12/2017
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Bill said he received good experience.
Vehicle: Mercedes-Benz E-Class
Category: Service
Service Date: 11/28/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
DEBORAH R. on 12/06/2017
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"Great service "
I think I found my new mechanic. People are nice, and they look for economic options.
The minimum character count of 250 should be corrected.
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Vehicle: Volkswagen Jetta Wagon
Service Date: 12/04/2017
Review Created: 12/06/2017 04:18 AM
Leanne D. on 11/30/2017
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Leanne said the vehicle was not ready when she was told it would be. She is still having an issue that should have been addressed.
Vehicle: Volkswagen Passat
Category: Service
Service Date: 11/24/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Cynthia D. on 11/24/2017
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Spoke with Carlos. He said the staff took care of him. It was hard to get a new key for a Mercedes and they had it completed in two days.
Vehicle: Mercedes-Benz CLK-Class
Category: Service
Service Date: 11/15/2017
Review Created: 11/24/2017
This review was collected via phone interview by Customer Research Inc.
Stephan K. on 11/24/2017
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Stephan said the timing was good and the work turned out great.
Vehicle: BMW 3 Series
Category: Service
Service Date: 11/17/2017
Review Created: 11/24/2017
This review was collected via phone interview by Customer Research Inc.
Aneisha J. on 11/24/2017
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Aneisha said she has used the business for years, and she was very happy with everything.
Vehicle: Mercedes-Benz CLK-Class
Category: Service
Service Date: 11/17/2017
Review Created: 11/24/2017
This review was collected via phone interview by Customer Research Inc.
Tyler W. on 11/20/2017
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Tyler said the staff knew what they were doing and they provided good service.
Vehicle: Volkswagen Jetta III
Category: Service
Service Date: 11/14/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
MARY B. on 11/18/2017
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"The hospitality and service were great!"
I am so glad I found this place to service my BMW. Jeff went above and beyond what his duty was to take care of me and his service was wonderful and affordable. I really do appreciate doing business with folks like this. I highly recommend them and they get right on your car no matter how busy they are and do a fantastic job.
Vehicle: BMW 3 Series
Service Date: 11/16/2017
Review Created: 11/18/2017 07:36 AM
LES W. on 11/15/2017
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"Good Work"
Pleased with the work...a bit pricy
Vehicle: Mercedes-Benz S550
Service Date: 11/14/2017
Review Created: 11/15/2017 11:01 PM
JEPHTHAH J. on 11/14/2017
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"Service outstanding "
Treated like an individual
I was not talked down to like I experienced I at the other German Shop in Kennesaw.
Vehicle: BMW 5 Series
Service Date: 11/03/2017
Review Created: 11/14/2017 12:28 PM
ALI B. on 11/10/2017
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"Great job- as always!"
This team always provides impeccable service and takes great care of my vehicle!
Vehicle: MINI Cooper Coupe
Service Date: 11/08/2017
Review Created: 11/10/2017 04:45 AM
TOM B. on 11/10/2017
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"Great service"
I was hesitant to bring my Mercedes to a repair shop outside of the Mercedes dealer. My car has only been seen by the Mercedes dealer. But I heard good things about this shop. Not only did they provide the same quality that I would expect from the dealership they were much better priced! It was a win-win for me. I will be bringing both of my Mercedes as I found they are honest and at a great price point.
Vehicle: Mercedes-Benz C250
Service Date: 11/08/2017
Review Created: 11/10/2017 03:52 AM
CHIP B. on 11/07/2017
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"Great Service."
Very friendly staff. Gave me several options and completed the work in one day.
Vehicle: Audi S5
Service Date: 11/03/2017
Review Created: 11/07/2017 06:20 AM
Ali G. on 11/06/2017
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Ali said the business did a great job.
Vehicle: BMW X5
Category: Service
Service Date: 10/27/2017
Review Created: 11/06/2017
This review was collected via phone interview by Customer Research Inc.
TOM V. on 11/04/2017
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"Great service"
Jeff and team had our car ready when promised. Communication is so important in the service industry and Reinhardt’s kept us updated throughout.
Vehicle: BMW Z4
Service Date: 11/02/2017
Review Created: 11/04/2017 03:46 AM
Nate M. on 10/30/2017
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Nate said the facility gave him a straight answer. The service was done in a timely manner and the price is fair.
Vehicle: BMW X5
Category: Service
Service Date: 10/06/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Samer H. on 10/27/2017
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Samer said he received great service and he would recommend them to others.
Vehicle: BMW 750Li
Category: Service
Service Date: 10/24/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Percilla A. on 10/27/2017
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Percilla said the problem was detected quickly and they fixed it well.
Vehicle: Mercedes-Benz GL-Class
Category: Service
Service Date: 10/13/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
AMAR B. on 10/24/2017
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"Amar Bougrab Feedback"
Friendly and knowledgeable staff.. excellent service.
Vehicle: Mercedes-Benz E320
Service Date: 10/23/2017
Review Created: 10/24/2017 10:00 AM
DAVE H. on 10/20/2017
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"Excellent service. Fair pricing."
Excellent service. Fair pricing. I never felt like they were trying to rip me off like is so common with mechanics.
Vehicle: Volkswagen GTI
Service Date: 10/13/2017
Review Created: 10/20/2017 06:11 AM
Displaying Review 1 - 20 of 541 in total