Southtowne Hyundai of Newnan

Write a review
770-253-1407
Directions
Appointment

Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(3,081 Reviews)
5 star
81%
4 star
10%
3 star
4%
2 star
1%
1 star
2%

ReScore Reviews™ (192)

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
95% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews

Verified Customer
Tyrone, GA
2020 Hyundai Palisade
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2021 Category: Service
Hyundai Service and Employees are great!
Thanks for great service!
Recommended
JERRY S A. from Southtowne Hyundai of Newnan responded on 07/30/2021

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!


Terri McCurry

CS
Christopher S.
Newnan, GA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2021 Category: Service
Great Service!
Performed maintenance on my Sonata at a price lower than expected.!
Recommended
JA
JERRY S A. from Southtowne Hyundai of Newnan responded on 07/30/2021

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!


Terri McCurry

MW
Michael W.
Senoia, GA
2021 Hyundai Palisade
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2021 Category: Service
Great service!
Always great service!
Recommended
JA
JERRY S A. from Southtowne Hyundai of Newnan responded on 07/30/2021

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!


Terri McCurry

SH
Steve H.
Senoia, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2021
Nice ,friendly people who are willing to go the extra mile to help you.
Quick, quality service.
Recommended
JA
JERRY S A. from Southtowne Hyundai of Newnan responded on 07/30/2021

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Thank You 
Jerry S. Altares
Service Manager

SH
Sanduna H.
Senoia, GA
2015 Hyundai Genesis
Verified Customer
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2021 Category: Service
Always friendly , happy to help with car issues.
Convenient to us, always quick to get us in.
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/29/2021 Category: Service
Doesn't take a lot to be friendly. Leave attitude at home
Not very good this time.
JA
JERRY S A. from Southtowne Hyundai of Newnan responded on 07/30/2021

Please accept our apology for not meeting your expectations. After reviewing your survey, it’s obvious we fell short of our goal! Someone will contact you to resolve the issue that caused us to have a low score as soon as possible! Again, we apologize for not meeting your expectations and we appreciate your business.

Jerry Altares
Service Manager

MN
Malissia N.
Newnan, GA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2021 Category: Service
Oil change
Great customer service. Easy to schedule my oil change.
Recommended
JA
JERRY S A. from Southtowne Hyundai of Newnan responded on 07/29/2021

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Nikki Spurling

EM
Evelyn M.
Peachtree City, GA
2021 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2021 Category: Service
The service representative
I gave my comments on the previous first page.
Recommended
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 07/24/2021

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Nikki Spurling

RP
Reynard P.
Hampton, GA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2021 Category: Service
REVIEW OF SERVICE.
I PURCHASED THE LAST THREE CARS FROM THIS DEALERSHIP. THE SERVICE IS GREAT.
Recommended
JA
JERRY S A. from Southtowne Hyundai of Newnan responded on 07/22/2021

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Carmen Krauth

NP
Nicall P.
Sharpsburg, GA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2021 Category: Service
Great service as always
As always Nikki was amazing and my service was great.
Recommended
JA
JERRY S A. from Southtowne Hyundai of Newnan responded on 07/22/2021

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Nikki Spurling

Verified Customer
Newnan, GA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2021 Category: Service
Service Intake Staff / Service Department
Great Service all around. Staff that I deal with directly and those I come in contact with, always make sure that I'm being taken care of. I've been coming her for 9 years, and I've never had an issue. Good job! Keep up the good work.
Recommended
JERRY S A. from Southtowne Hyundai of Newnan responded on 07/20/2021

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Carmen Krauth

PH
Pamela H.
Sharpsburg, GA
2020 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2021 Category: Service
Outstanding!
Gustavo was awesome! Thanks for the outstanding service.
Recommended
JA
JERRY S A. from Southtowne Hyundai of Newnan responded on 07/16/2021

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Gustavo Sigaloff

JT
Joseph T.
Fayetteville, GA
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/15/2021 Category: Service
Notification
Was not notified when work was complete.
JA
JERRY S A. from Southtowne Hyundai of Newnan responded on 07/15/2021

We apologize for the non 5 Star service this trip. We will strive to make your next trip a 5 Star visit! We appreciate your business here at Southtowne and want every visit to be smooth and enjoyable!


Nikki Spurling

JJ
Jasmine J.
Newnan, GA
2020 Hyundai Accent
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2021 Category: Service
Great service
Thank you!
Recommended
JA
JERRY S A. from Southtowne Hyundai of Newnan responded on 07/13/2021

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Gustavo Sigaloff

WH
Wanda H.
Hogansville, GA
2021 Hyundai Elantra
Verified Customer
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2021 Category: Service
Service center
Mr. Frazier was great he provided great service for me
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/13/2021 Category: Service
Service center
Service needs to get more workers if not able to do oil change without appointment that makes no sense to me I can go to other dealers and get service without appointment but I bought my car from them so am get my free service.
JA
JERRY S A. from Southtowne Hyundai of Newnan responded on 07/13/2021

Please accept our apology for not meeting your expectations. After reviewing your survey, it’s obvious we fell short of our goal! Someone will contact you to resolve the issue that caused us to have a low score as soon as possible! Again, we apologize for not meeting your expectations and we appreciate your business.

Jerry Altares
Service Manager

HW
Holly W.
Lagrange, GA
2021 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2021 Category: Service
Great first experience
My first oil change was the same great experience I continue to have at Southtowne Hyundai of Newnan!
Recommended
JA
JERRY S A. from Southtowne Hyundai of Newnan responded on 07/12/2021

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Gustavo Sigaloff