Overview

Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

1779 Reviews

ReScore Reviews™ (56)

ReScore
Overall Rating 4.4285695/5Overall Rating 4.4285695/5Overall Rating 4.4285695/5Overall Rating 4.4285695/5rating 4.4285695
Original
Overall Rating 2.14286/5Overall Rating 2.14286/5rating 2.14286rating 2.14286rating 2.14286
94% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


Anonymous avatar
Verified Customer
Senoia, GA
2018 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2018 Category: Service
Quick & friendly service.
I have used the service dept. twice for my 2018 Sonata. I've had an oil change and the tires rotated. They were quick & friendly.
Forrest S. from Southtowne Hyundai of Newnan

Thank you for allowing Southtowne Hyundai Service Department to perform your vehicle maintenance. I look forward to working with you in the future.

Brian Munson


LB
Leinda B.
Newnan, GA
2012 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2018 Category: Service
prompt and always keeps me updated on what services will be needed in the future.
great service department
Forrest S. from Southtowne Hyundai of Newnan

Thank you for your response and choosing Southtowne with your service needs.

Tom Watt


AV
Anneliese V.
Columbus, GA
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Visit
The atmosphere of the dealership is just unbelievable. We have never felt so comfortable and well received. The employees treat you like family.
Forrest S. from Southtowne Hyundai of Newnan

Thank you for your response and choosing Southtowne with your service needs.

Tom Watt


SS
Suzanne S.
Peachtree City, GA
2018 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
2018 Sonata Oil Change
The oil change went very quickly. My only issue was that I couldn't even get into my car afterwards as the seat was moved so far forward. My key fob didn't move it back to the preset setting and the person that drove my car must have been very short. I couldn't get it back to the original condition.
Forrest S. from Southtowne Hyundai of Newnan

Thank-you for your reply to our survey request. We appreciate your loyalty to Southtowne and look forward to helping you keep your vehicle maintained in the coming year. I apologize for the seat thing, yes we have two vertically challenged people working here. We try to not move seats but they sometimes have to. We would be glad to help get it back in place.

Carman Krauth 


KB
Kerry B.
Newnan, GA
2016 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
oil change
very fast and they did a great job
Forrest S. from Southtowne Hyundai of Newnan

Thank-you for your reply to our survey request. We appreciate your loyalty to Southtowne and look forward to helping you keep your vehicle maintained in the coming year.

Carman Krauth 


HS
Holly S.
Fayetteville, GA
2017 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
15,000 mile maintenance
Had 2 cars to be serviced at the same time. No extra cost were added and I was out a little after an hour. Waiting area was comfortable and clean.
Forrest S. from Southtowne Hyundai of Newnan

Thank-you for your reply to our survey request. We appreciate your loyalty to Southtowne and look forward to helping you keep your vehicle maintained in the coming year.

Carman Krauth 


MS
Michael S.
Newnan, GA
2015 Hyundai Elantra Gt
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Love Carmen in the Hyundai service department!!
Carmen always gets me what I need and gives me her full attention while she’s helping me. She always makes sure I understand everything, and that I get the care. We have 3 Hyundai’s and get all 3 serviced there. If Carmen is unavailable to assist me when I arrive, she always touches base to make sure “I’m good”!
Forrest S. from Southtowne Hyundai of Newnan

Thank-you for your reply to our survey request. We appreciate your loyalty to Southtowne and look forward to helping you keep your vehicle maintained in the coming year.

Carman Krauth 


EC
Edward C.
Stockbridge, GA
2015 Hyundai Sonata Hyb
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Crisp’s words
They took very good care of me and my car.
Forrest S. from Southtowne Hyundai of Newnan

 Thank you for allowing Southtowne Hyundai Service Department to perform your vehicle maintenance. I look forward to working with you in the future.

Brian Munson

 


Anonymous avatar
Verified Customer
Peachtree City, GA
2006 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Hyundai Service
We have been using Southtowne Hyundai for our car services for over 10 years. Would recommend them for friendly service and thorough work.
Forrest S. from Southtowne Hyundai of Newnan

Thank you for allowing Southtowne Hyundai Service Department to perform your vehicle maintenance. I look forward to working with you in the future.

Brian Munson


Anonymous avatar
Verified Customer
Peachtree City, GA
2016 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Hyundai Service
Friendly staff and knowledgeable mechanics make this a great place to service our cars.
Forrest S. from Southtowne Hyundai of Newnan

Thank-you for your reply to our survey request. We appreciate your loyalty to Southtowne and look forward to helping you keep your vehicle maintained in the coming year.

Carman Krauth 


AH
Alan H.
Newnan, GA
2009 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Great Service Reps!
Carmen Krauth was very nice and helpful. Explained everything when I picked up my car.
Forrest S. from Southtowne Hyundai of Newnan

Thank-you for your reply to our survey request. We appreciate your loyalty to Southtowne and look forward to helping you keep your vehicle maintained in the coming year.

Carman Krauth 


MD
Martha D.
Newnan, GA
2012 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Southtowne Hyundai of Newnan Service Center
Clean premises & efficient service
Forrest S. from Southtowne Hyundai of Newnan

Thank you for your response and choosing Southtowne with your service needs.

Tom Watt


TV
Theodore V.
Fayetteville, GA
2007 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
5 - star
outstanding overall customer service. Carmen, Tommy, Charlie and the entire team.
Forrest S. from Southtowne Hyundai of Newnan

Thank-you for your reply to our survey request. We appreciate your loyalty to Southtowne and look forward to helping you keep your vehicle maintained in the coming year.

Carman Krauth 


AW
Ariana W.
Fairburn, GA
2013 Hyundai Sonata
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/11/2018 Category: Service
Only place for me
It feels good to go there and people are familiar with you.
Forrest S. from Southtowne Hyundai of Newnan

I apologize for the non 5 star service this trip. I will strive to make your next trip 5 star all the way.
Carmen Krauth


SA
Sarah A.
Gay, GA
2015 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Great service
Oil change, inspection, in and out, and a great price too
Forrest S. from Southtowne Hyundai of Newnan

Thank you for your response and choosing Southtowne with your service needs.

Tom Watt


DC
Daniel C.
Newnan, GA
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Great fast service
Great fast service
Forrest S. from Southtowne Hyundai of Newnan

Thank-you for your reply to our survey request. We appreciate your loyalty to Southtowne and look forward to helping you keep your vehicle maintained in the coming year.

Carman Krauth 


KC
Kevin C.
Newnan, GA
2018 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Oil change
Very friendly, welcoming,kept me informed.
Forrest S. from Southtowne Hyundai of Newnan

Thank you for allowing Southtowne Hyundai Service Department to perform your vehicle maintenance. I look forward to working with you in the future.Brian Munson


JP
Jimmy P.
Newnan, GA
2018 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Service done in a timely manner
Service done in a timely matter
Forrest S. from Southtowne Hyundai of Newnan

Thank you for your response and choosing Southtowne with your service needs.Tom Watt


CH
Carolyn H.
Sharpsburg, GA
2013 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
service was outstanding
I was completely satisfied.
Forrest S. from Southtowne Hyundai of Newnan

Thank-you for your reply to our survey request. We appreciate your loyalty to Southtowne and look forward to helping you keep your vehicle maintained in the coming year.

Carman Krauth 


JR
Joel R.
Newnan, GA
2016 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Easy scheduling, great customer service!
Easy scheduling. Great customer service! Friending staff.
Forrest S. from Southtowne Hyundai of Newnan

Thank-you for your reply to our survey request. We appreciate your loyalty to Southtowne and look forward to helping you keep your vehicle maintained in the coming year.

Carman Krauth