Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

2575 Reviews

ReScore Reviews™ (88)

ReScore
Overall Rating 4.5340945/5Overall Rating 4.5340945/5Overall Rating 4.5340945/5Overall Rating 4.5340945/5rating 4.5340945
Original
Overall Rating 2.1363683/5Overall Rating 2.1363683/5rating 2.1363683rating 2.1363683rating 2.1363683
94% Would Recommend
100% Business Response
Latest Review about 12 hours ago

Reviews


Verified Customer
Fayetteville, GA
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/25/2019 Category: Service
Very professional
Was new to the dealership and had never gotten my car serviced at a dealership but they were were quick, and replaced my battery that died on a new car.
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 05/28/2019

We apologize for the non 5 Star service this trip. We will strive to make your next trip a 5 Star visit! We appreciate your business here at Southtowne and want every visit to be smooth and enjoyable!

Caitlin Baker


PH
Phillip H.
Columbus, GA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2019 Category: Service
Service
Always friendly ,always have everything ready for me when I come to service my car.
They always talk to me in terms that I can understand while explaining things to me.
I have never enjoyed going to get service for my car until I started coming to Southtown.
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 05/25/2019

We thank you for using Southtowne Hyundai for all your service needs. We appreciate your business, and look forward to taking care of all your service needs in the future! Thanks for the 5 star review!

Brian Munson


NR
Nancy R.
Newnan, GA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2019 Category: Service
As always a great experience
Great experience, always upfront before doing anything and prices are reasonable for a dealership.
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 05/25/2019

We thank you for using Southtowne Hyundai for all your service needs. We appreciate your business, and look forward to taking care of all your service needs in the future! Thanks for the 5 star review!

Caitlin Baker


LL
Lauretta L.
Thomaston, GA
2012 Hyundai Elantra To
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2019 Category: Service
pleasant professional people
My first time there after moving from Maine and I was pleasantly surprised at how nice and professional every one was
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 05/25/2019

We thank you for using Southtowne Hyundai for all your service needs. We appreciate your business, and look forward to taking care of all your service needs in the future! Thanks for the 5 star review!

Carmen Krauth


JS
Joellyn S.
Newnan, GA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2019 Category: Service
Radio replaced
after buying a pre-owned 2017 Santa Fe Sport about three months ago, the sound system went completely out.
The service dept. made numerous attempts to find the problem and correct it but the sound kept going out again.
Fortunately the car was still under warranty so they ordered me a new radio and installed it... I have not had another problem since...
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 05/25/2019

We thank you for using Southtowne Hyundai for all your service needs. We appreciate your business, and look forward to taking care of all your service needs in the future! Thanks for the 5 star review!

Carmen Krauth


Verified Customer
Tyrone, GA
2010 Hyundai Genesis Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019 Category: Service
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ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 05/23/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Carmen Krauth


HK
Hye K.
Newnan, GA
2012 Hyundai Sonata Hyb
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/22/2019 Category: Service
Quick repair
Repair has been done than I expected.
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 05/22/2019

We apologize for the non 5 Star service this trip. We will strive to make your next trip a 5 Star visit! We appreciate your business here at Southtowne and want every visit to be smooth and enjoyable!

Brian Munson


Verified Customer
Newnan, GA
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Friendly Service People
They able to recommend appropriate services and get it done in a timely manner.
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 05/22/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Carmen Krauth


Verified Customer
Newnan, GA
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Friendly prompt service
Quick, service on time, good folks
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 05/21/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Carmen Krauth


KD
Karen D.
Newnan, GA
2017 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Oil change
Excellent customer service !!
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 05/21/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Carmen Krauth


RB
Regina B.
Sharpsburg, GA
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2019 Category: Service
Great customer service
I always have a great experience at this dealership
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 05/20/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Carmen Krauth


KI
Kason I.
Newnan, GA
2013 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2019 Category: Service
Customer
Awesome service.
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 05/20/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Carmen Krauth


JS
John S.
Fayetteville, GA
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2019 Category: Service
Great service
Fast and friendly !!
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 05/18/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Carmen Krauth


JO
Judith O.
Peachtree City, GA
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019 Category: Service
Judith O
They took care of my problem even though I didn’t have an appointment. Great service department
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 05/18/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Brian Munson


AS
Audrey S.
Fairburn, GA
2014 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/17/2019 Category: Service
SERVICE
SERVICE GOOD/ IN & OUT
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 05/17/2019

We apologize for the non 5 Star service this trip. We will strive to make your next trip a 5 Star visit! We appreciate your business here at Southtowne and want every visit to be smooth and enjoyable!

Brian Munson


WH
William H.
Fairburn, GA
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019 Category: Service
owner
The employees are very personable and knowledge of the problem. The technician diagnosed the problem immediately. My experience with SOUTHTOWN could not have been better.
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 05/17/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Carmen Krauth


TY
Tina Y.
Lagrange, GA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019 Category: Service
Service
Great service. Really fast and friendly.
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 05/16/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Carmen Krauth


MB
Mark B.
Newnan, GA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019 Category: Service
recent service
great job !!
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 05/16/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Carmen Krauth


JC
Jacqueline C.
Atlanta, GA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Service
A day at HYUNDAI
The Customer Service. I received
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 05/15/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

 Carmen Krauth


RB
Richard B.
Newnan, GA
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Service
service
They are very helpful very satisfied with everyone at this dealer great place
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 05/15/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

 Brian Munson