Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

2588 Reviews

ReScore Reviews™ (88)

ReScore
Overall Rating 4.5340945/5Overall Rating 4.5340945/5Overall Rating 4.5340945/5Overall Rating 4.5340945/5rating 4.5340945
Original
Overall Rating 2.1363683/5Overall Rating 2.1363683/5rating 2.1363683rating 2.1363683rating 2.1363683
94% Would Recommend
100% Business Response
Latest Review about 3 hours ago

Reviews


Verified Customer
Newnan, GA
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Friendly Service People
They able to recommend appropriate services and get it done in a timely manner.
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 05/22/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Carmen Krauth


Verified Customer
Newnan, GA
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Friendly prompt service
Quick, service on time, good folks
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 05/21/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Carmen Krauth


KD
Karen D.
Newnan, GA
2017 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Oil change
Excellent customer service !!
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 05/21/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Carmen Krauth


RB
Regina B.
Sharpsburg, GA
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2019 Category: Service
Great customer service
I always have a great experience at this dealership
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 05/20/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Carmen Krauth


KI
Kason I.
Newnan, GA
2013 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2019 Category: Service
Customer
Awesome service.
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 05/20/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Carmen Krauth


JS
John S.
Fayetteville, GA
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2019 Category: Service
Great service
Fast and friendly !!
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 05/18/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Carmen Krauth


JO
Judith O.
Peachtree City, GA
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019 Category: Service
Judith O
They took care of my problem even though I didn’t have an appointment. Great service department
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 05/18/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Brian Munson


AS
Audrey S.
Fairburn, GA
2014 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/17/2019 Category: Service
SERVICE
SERVICE GOOD/ IN & OUT
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 05/17/2019

We apologize for the non 5 Star service this trip. We will strive to make your next trip a 5 Star visit! We appreciate your business here at Southtowne and want every visit to be smooth and enjoyable!

Brian Munson


WH
William H.
Fairburn, GA
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019 Category: Service
owner
The employees are very personable and knowledge of the problem. The technician diagnosed the problem immediately. My experience with SOUTHTOWN could not have been better.
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 05/17/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Carmen Krauth


TY
Tina Y.
Lagrange, GA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019 Category: Service
Service
Great service. Really fast and friendly.
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 05/16/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Carmen Krauth


MB
Mark B.
Newnan, GA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019 Category: Service
recent service
great job !!
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 05/16/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Carmen Krauth


JC
Jacqueline C.
Atlanta, GA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Service
A day at HYUNDAI
The Customer Service. I received
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 05/15/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

 Carmen Krauth


RB
Richard B.
Newnan, GA
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Service
service
They are very helpful very satisfied with everyone at this dealer great place
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 05/15/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

 Brian Munson


JR
Jean R.
Newnan, GA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Service
Miscellaneous
like the apptmnt arrangement. service agent, Carma. very pleasant and efficient in what she does. also like fact that I am close to dealership. I still hve not gotten Bluelink or Bloodtooth down pat and am sure I am missing out on some of the features of my 2018 Hyundai. Wish u all had classes for such for those who are pre-electronics? Thanks, Jean
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 05/14/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

 Carmen Krauth


MD
Michael D.
Sharpsburg, GA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019 Category: Service
Best Service in Atlanta! Hands down!!!!
Since I have owned my Sonata, I have always taken my car to Southtowne Hyundai of Newnan for all of my service needs. I truly enjoy the staff. They do not treat me as a customer. They treat me as family. I’ve worked in Customer Service for 27 years, I know a thing about caring for MY customers!
Great Job to all!!!
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 05/13/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

 Carmen Krauth


Verified Customer
Newnan, GA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019 Category: Service
They do what they say they will do
Carmen is awesome! Always upbeat and kind to customers. Very knowledgeable
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 05/13/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

 Carmen Krauth


BN
Benny N.
Columbus, GA
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/13/2019 Category: Service
Mr.
Great Service and in a timely matter
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 05/13/2019

We apologize for the non 5 Star service this trip. We will strive to make your next trip a 5 Star visit! We appreciate your business here at Southtowne and want every visit to be smooth and enjoyable!

Carmen Krauth


ST
Shirley T.
Newnan, GA
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/12/2019 Category: Service
Convenience
I have always had a great experience with this dealership. Sorry to here they are going to discontinued the loyalty program. I always depend on them for great service.
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 05/13/2019

We apologize for the non 5 Star service this trip. We will strive to make your next trip a 5 Star visit! We appreciate your business here at Southtowne and want every visit to be smooth and enjoyable!

Brian Munson


DM
Delores M.
Griffin, GA
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019 Category: Service
Excellent
Great service !!!
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 05/10/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Brian Munson


CD
Christopher D.
Sharpsburg, GA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019 Category: Service
Hyundai sonata
Everybody at the,service dept was very helpful and nice . Did a great job getting oil change done .
ALLEN K B., Svc & Parts Director from Southtowne Hyundai of Newnan responded on 05/09/2019

Thank You for using Southtowne Hyundai for all your service needs, we value your business! We look forward to handling all your service needs in the future, and thanks for the 5 Star review!

Carmen Krauth