Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6

1553 Reviews

ReScore Reviews™ (10)

ReScore
Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5rating 4.1
Original
Overall Rating 2.7/5Overall Rating 2.7/5rating 2.7rating 2.7rating 2.7
95% Would Recommend
100% Business Response
Latest Review about 3 hours ago

Reviews


JT
Johnny T.
Riverdale, GA
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Customer
The agent that assist me is very nice gentleman. He assist me and answer all my question in a professionial manner. Thank you.

AT
Amy T.
College Park, GA
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Oil change
Thanks

KM
Kameyane M.
Atlanta, GA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Great customer service
Great staff that do efficient work. I'll definitely continue coming here to get my car serviced.
DEBBIE B. from Southtowne Hyundai responded on 09/18/2018

Thank you so much for the great review. We do strive here at Southtowne to provide fast,friendly,worry free service. We do appreciate your business and look forward to serving you again. Thank You for choosing Southtowne.

D Branch
Customer Service Rep
Southtowne Hyundai
770-471-1000 ext 137

TP
Takesha P.
Forest Park, GA
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
great service
Friendly and fast service! They even washed my car which was really nice as well!
DEBBIE B. from Southtowne Hyundai responded on 09/18/2018

Thank you for respnding to our survey.We appreciate our customers choosing Southtowne for their service and we strive to earn your business each and every time. Thank You for choosing Southtowne.

D Branch
Customer Service Rep
Southtowne Hyundai
770-471-1000 ext 137

Verified Customer
Stockbridge, GA
2017 Hyundai Ioniq Hybr
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Great, quick, friendly
I waited in the waiting area and Mike was so nice. Quick service, nice people. Waiting area is dated, but there was WiFi!
DEBBIE B. from Southtowne Hyundai responded on 09/18/2018

Thank you so much for the great review.We do strive here at Southtowne to provide fast,friendly,worry free service. We do appreciate your business and your loyalty. We look forward to serving you again and Thank You for choosing Southtowne.

D Branch
Customer Service Rep
Southtowne Hyundai
770-471-1000 ext 137

RF
Rodney F.
Fayetteville, GA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Had car repaired after an Accident
Did a great job with the repair, looks as good as new with a warranty.
Always the best.
DEBBIE B. from Southtowne Hyundai responded on 09/18/2018

Thank you for taking the time to rate your service visit. We appreciate our customers choosing Southtowne for their service and we strive to earn your business each and every time.

D Branch
Customer Service Rep
Southtowne Hyundai
770-471-1000 ext 137

Verified Customer
Jonesboro, GA
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Fast and friendly service
Fast and friendly service
DEBBIE B. from Southtowne Hyundai responded on 09/17/2018

Thank yo so much for the great review and kind words. We work very hard to provide the best possible service to every customer. We do so appreciate your business and your loyalty. We look forward to serving you again and have a great day.

D Branch
Customer Service Rep
Southtowne Hyundai
770-471-1000 ext 137

Verified Customer
Jonesboro, GA
2016 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2018 Category: Service
Oil Change
Great serxice... fair prices
DEBBIE B. from Southtowne Hyundai responded on 09/17/2018

Thank you so much for the great review.We do strive here at Southtowne to provide fast,friendly,worry free service. We do so appreciate your business and your loyalty. We look forward to serving you again and Thank You for choosing Southtowne.

D Branch
Customer Service Rep
Southtowne Hyundai
770-471-1000 ext 137

DS
Damon S.
Fairburn, GA
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Great people
Good
MENNO R J., Service and Parts Director from Southtowne Hyundai responded on 09/12/2018

Thank you for submitting a survey.  We appreciate you continued patronage.

M Jordan
Service and Parts Dir
mjordan@southtowneatlanta.com
770-471-1000 ext 135

ST
Sherriann T.
Ellenwood, GA
2016 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2018 Category: Service
N/A
N/A
MENNO R J., Service and Parts Director from Southtowne Hyundai responded on 09/12/2018

Thank you for your feedback.  The technician is supposed to adjust air pressures during your routine service, however if it was missed I apologize.  They can adjust the pressures but the light may remain on until after you leave the facility for a short time.  If the light is still on currently, stop by at your convenience and they can also check if you have a small leak.

M Jordan
Service and Parts Dir
mjordan@southtowneatlanta.com
770-471-1000 ext 135

DS
Dawud S.
Fairburn, GA
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Great work
Great experience
MENNO R J., Service and Parts Director from Southtowne Hyundai responded on 09/12/2018

Thank you for taking the time to rate your service visit.  We appreciate our customers choosing us for their service and we strive to earn your business each and every time.

M Jordan
Service and Parts Dir
mjordan@southtowneatlanta.com
770-471-1000 ext 135

CA
Cassandra A.
Shiloh, GA
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Speedy
The service was too good to be true. I arrived at 8:06 am and I was leaving by 8:25 am I never had an oil change that fast from any dealer. I hope and pray they changed my oil and not just the sticker in my car.
MENNO R J., Service and Parts Director from Southtowne Hyundai responded on 09/12/2018

Glad to hear you were pleased with your service.  I will assure you that all the services were completed as requested.  Everything is recorded so there is little or no chance of that occurring.  And with the low mileage on your vehicle there is not much that requires checking at this point in the vehicles life.  Thank you again for choosing Southtowne. 

M Jordan
Service and Parts Dir
mjordan@southtowneatlanta.com
770-471-1000 ext 135

JE
John E.
Peachtree City, GA
2013 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Awesome people
Everyone friendly and professional
MENNO R J., Service and Parts Director from Southtowne Hyundai responded on 09/12/2018

Thank you for the kind words John.  We look foward to servicing your Tucson again in the future.  Everyone at Southtowne would like to thank you for your continued support.

M Jordan
Service and Parts Dir
mjordan@southtowneatlanta.com
770-471-1000 ext 135

DO
Doug O.
Riverdale, GA
2017 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
nothing
nothing
MENNO R J., Service and Parts Director from Southtowne Hyundai responded on 09/12/2018

Thank you for your feedback.  We always try to exceed our customers expectations and appreciate your business.

M Jordan
Service and Parts Dir
mjordan@southtowneatlanta.com
770-471-1000 ext 135

Verified Customer
Fairburn, GA
2006 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Great Customer Service
The service rep was very professional and nice as always.
MENNO R J., Service and Parts Director from Southtowne Hyundai responded on 09/12/2018

Thank you for your survey.  We appreciate your business and look foward to seeing you again for your next visit.

M Jordan
Service and Parts Dir
mjordan@southtowneatlanta.com
770-471-1000 ext 135

JS
Jacqueline S.
Locust Grove, GA
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018 Category: Service
Easy as Pie
I dropped my car off on Friday evening and it was ready on Saturday afternoon.
MENNO R J., Service and Parts Director from Southtowne Hyundai responded on 09/10/2018

Thank you for responding on your service visit.  We strive to make all visits as positive as possible and appreciate you choosing Southtowne as your service provider.

M Jordan
Service and Parts Dir
mjordan@southtowneatlanta.com
770-471-1000 ext 135

VW
Valencia W.
Lithonia, GA
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Great Service
I always receive great service every time I come to Southtowne Hyundai!
MENNO R J., Service and Parts Director from Southtowne Hyundai responded on 09/10/2018

Thank you for your kind words Valencia.  We strive to make every service visit a positive one and look foward to seeing you again for any service needs you may have.

M Jordan
Service and Parts Dir
mjordan@southtowneatlanta.com
770-471-1000 ext 135

GR
Gabriel R.
Atlanta, GA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Excellent service
Excellent service
MENNO R J., Service and Parts Director from Southtowne Hyundai responded on 09/10/2018

Thank you for taking the time to rate your recent service visit.  We appreciate you choosing Southtowne as your service facility and value your continued patronage.

M Jordan
Service and Parts Dir
mjordan@southtowneatlanta.com
770-471-1000 ext 135

CD
Clifton D.
Mcdonough, GA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Awesome
Good job
MENNO R J., Service and Parts Director from Southtowne Hyundai responded on 09/10/2018

Thank you for your responses concerning your recent service visit.  We value you as a customer and look foward to helping you in the future as well.

M Jordan
Service and Parts Dir
mjordan@southtowneatlanta.com
770-471-1000 ext 135

JJ
Justin J.
Hampton, GA
2017 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/06/2018 Category: Service
Great customer service
The team at Southtowne did a wonderful job.
DEBBIE B. from Southtowne Hyundai responded on 09/07/2018

Thank you so much Justin for the great review. We do try each and everyday to provide excellent service to our valuable customers like you. We expect all of our associates to deliver prompt,courteous and knowledgeable service.We look forward to serving you again and Thank You for choosing Southtowne.

D Branch
Customer Service Rep
Southtowne Hyundai
770-471-1000 ext 137