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Southwest Car Care Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,460 Reviews)
99
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
99
Net Promoter Score ®

Business Details

About

We are a full service automotive repair facility in Katy, TX that has been family owned and operated since 1991. Here at Southwest Car Care we offer a wide range of services and repairs for your vehicle. Everything from a simple oil change all the way to engine and transmission replacements. We also do engine performance/diagnostics so We are a full service automotive repair facility in Katy, TX that has been family owned and operated since 1991. Here at Southwest Car Care we offer a wide range of services and repairs for your vehicle. Everything from a simple oil change all the way to engine and transmission replacements. We also do engine performance/diagnostics so when that pesky check engine light comes we are the guys to call.

Typs of Services/Repairs: Oil Change, Coolant Flushes and Coolant System Repairs, Transmission Flushes, Fuel System Cleaning, Brakes, Suspenion, Steering, Charging and Starting Systems, A/C and Heating, Alignments, Tune-ups, Engine Diagnostics
...more

Categories
Auto Repair, Auto Maintenance, Domestic Auto Repair
Contact
(281) 579-9092

Business Hours

Mon
6:00 AM - 6:00 PM
Tue
6:00 AM - 6:00 PM
Wed
6:00 AM - 6:00 PM
Thu
6:00 AM - 6:00 PM
Fri
6:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
803 S Mason Rd Ste 514 Katy, TX 77450
Southwest Car Care Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,460 Reviews)

LH
Larry H.
Katy, TX
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/27/2015
verified customer Verified Customer
Category: Service
Larry said this business did not satisfy him. He needed a simple alignment on his vehicle and they did not align it properly.
Not Recommended
JAMES M. from Southwest Car Care Center responded on 07/29/2015 07:18 AM

Customer brought the vehicle to us to have the vehicle checked. Upon measuring the alignment, we informed the customer that both the Camber and Toe settings would need to be corrected in order to get this vehicle in true alignment. In order to set the Camber on this particular vehicle, adjustable ball joints would need to be installed which is a costly procedure. The customer declined this action and opted to only have the Toe setting corrected. Quoting from the customers repair invoice, "Customer has been informed that the right pull complant is a radial tire pull. Customer has declined any repair to correct front camber issue."

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