ReScore Reviews™ (5)

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97% Would Recommend
Latest Review 14 days ago
Review for Eastport Shell
Matt R. on 03/22/2014
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Overall Rating 1/5rating 1rating 1rating 1rating 1
I spent $4oo+ to get a problem fixed and in the end I still have the same problem. It never got fixed.
Vehicle: Jeep Cherokee
Service Date: 03/20/2014
Review Created: 03/22/2014 09:26 AM
bud e. at Eastport Shell responded on 03/22/2014

We would like this Customer to bring his car back in to show us the problem.  We tried multiple times to dupicate the Customer's actual complaint to no avail, however it was very obvious that the car needed a tune up as the wires were arcing all over the place, the plugs were over gapped, and the distrubutor cap had arcing damage.  All were consistent with the Customer complaint that we were not able to duplicate, as he described, leading us to believe he may be pumpig his accelorator on starting and flooding the car.  That is why we had asked the Customer to return and demonstrate the issue for us.  To this time we have not had that Customer return