Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

762 Reviews

98% Would Recommend
Latest Review about 11 hours ago

Reviews


RJ
ROBERT (BOB) J.
Federal Way, WA
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019
They are always ready at my appointment time and perform the work promptly.
I judge their work to be very good and professional, always seem to look for any items that need service, etc.

LB
LANA B.
Federal Way, WA
Saturn Aura
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019
Sparks review
Very efficient and explained work well

AR
ALICIA R.
Federal Way, WA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019
Fast and Easy Service
I've been bringing my car in to Sparks for a couple of years now for oil changes and maintenance and have had great service. It's usually always quick and everyone is friendly and helpful. I would definitely recommend them!

WF
Warren F.
Federal Way, WA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Warren said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

CU
Colin U.
Tacoma, WA
Audi A4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2019 Category: Service
Colin said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Federal Way, WA
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2019
Quick Service
The office customer service was great and efficient. The technician did the oil change while I waited and I was out the door in less than an hour.

JH
JONATHAN H.
Kent, WA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019
Trusted Service
We have used Sparks for years. Trust their expertise and honesty. Use them for all our maintenance.

CE
CHAD E.
Bonney Lake, WA
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019
Professional, thorough and friendly
Professional, thorough and friendly service. Will be a repeat customer for many years.

DK
DEANNA K.
Milton, WA
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019
friendly professionals and comfortable area to wait.
I always ask for Tony Willing as I know him personally and he does good work.

MD
Marian D.
Tacoma, WA
Acura TL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/03/2019 Category: Service
Marian said the business was good, and she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

AM
AL M.
Federal Way, WA
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019
Consistent great service
Sparks always takes good care of my vehicles, tells me what I need to know but never try to sell me something I don't need.

Verified Customer
Auburn, WA
Dodge Challenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019
Great service
Service is great.

WL
WARREN L.
Federal Way, WA
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019
PT Cruiser Repairs
Very pleasant experience ..no pressure. Reasonable prices and on time completion

TB
TIANA B.
Federal Way, WA
Mazda Mazda3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/25/2019
Comfort and Professionalism
Staff is friendly and the lobby is super comfortable. I was there for a few hours and never once did I get impatient. They kept me updated on the status of my vehicle every step of the way. I'll be returning for future services.

MP
Michael P.
Federal Way, WA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2019 Category: Service
Michael said everything was about as good as he can get it at the place. It was excellent service all the way around.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Milton, WA
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019
oil change
Great place, thank you.

KH
KATHY H.
Federal Way, WA
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019
Thanks
Thanks for taking care of my car. I appreciate Sparks and the great staff. I was having a crabby moment when I picked up my car. Sorry about that.

MW
MARILYN W.
Federal Way, WA
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019
Five star rating for this business
It starts with a friendly greeting and explanation of the work to be done and continues to the shop where their expertise is evident and done in a timely manner. Courtesy and professionalism all the way! Obviously the customer is their top priority!

BK
Bob K.
Auburn, WA
Dodge Pickup
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/08/2019
Disappointed
Honestly, I'm disappointed in the service I received. I brought the truck in to check on a vibration and did not get the diagnosis that I required. The problem ended up being a u-joint on the front drive shaft and not an out of balance wheel per your tech.
Between this experience and the job you didn't do on my son's truck, I doubt if I will either bring one of our rigs back to you or recommend you to family or friends.

MC
MICHAEL C.
Federal Way, WA
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019
Oil Changes are quick and the car is always done on time
The office is always inviting. The office personal are friendly and informative, letting me know exactly what the vehicle review means and suggestions as to what may be needed in the near future. Always easy to make an appointment over the phone.