The shop made me pay for the diagnosis($140) but a diagnosis was not possible without installing the starter.
Overpaid for the service.
Thank you for taking the time to leave us feedback. I'm sorry you feel you were overcharged - hearing customer comments (both positive & negative) is what enables us to grow and improve.
We do our best to make sure each customer knows the fees and reasons for our work in advance of doing anything to a vehicle. Sometimes it's as simple as a starter, often it is much more. A proper diagnosis allows us to be sure your vehicle is fixed, and all necessary work is done for safety and maintenance of your vehicle. Please know we value our customers and want to be sure everything we do to your vehicle is transparent and understood. I do hope you will continue to trust us and we look forward to seeing you again soon. If you'd like to discuss this further, I am more than happy to do so. Again - thank you so much for your time.
Sparks Car Care