Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

577 Reviews

98% Would Recommend
Latest Review 4 days ago

Reviews


AC
Ann C.
Muncie, IN
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2015 Category: Service
Ann said the business takes good care of her and answers her questions. She likes the way they handle their customers. They are very fast.
This review was collected via phone interview by Customer Research Inc.

LP
Lyle P.
Rock Hill, SC
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2015 Category: Service
Lyle said they were out of town and it was a day before the 4th of July but they were able to take care of his vehicle to continue on their trip.
This review was collected via phone interview by Customer Research Inc.

CB
Carl B.
Muncie, IN
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2015 Category: Service
Carl said he was satisfied with the service, timing and price at this business.
This review was collected via phone interview by Customer Research Inc.

SP
Steve P.
Muncie, IN
Subaru Impreza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2015 Category: Service
Steve said the business is the best of all time and the service is tremendous. Nobody should ever take their vehicle anywhere else, they would be doing a disservice to it.
This review was collected via phone interview by Customer Research Inc.

IJ
Iona J.
Muncie, IN
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2015 Category: Service
Iona said this business provided a very satisfying experience.
This review was collected via phone interview by Customer Research Inc.

DE
Dora E.
Muncie, IN
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2015 Category: Service
Dora said this business provided good service. The staff was friendly.
This review was collected via phone interview by Customer Research Inc.

RO
ROBERTA O.
Muncie, IN
Buick Rendezvous
Verified Customer
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07/05/2015
Friendly People
The staff at Sparks are friendly and always make me feel comfortable. I have recommended Sparks to people and will continue to do so. Roberta Olson

JR
JAMES R.
Muncie, IN
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2015
Excellence
When there is a problem, I am taken to the garage to see what the problem is, not just told about it. Pricing is fair and I never feel like I am being taken advantage of. I always appreciate the work they do and how they treat customers.

JG
Jim G.
Indianapolis, IN
Mitsubishi Galant
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2015 Category: Service
Jim said this business provides fabulous customer service. They go above and beyond for their customers.
This review was collected via phone interview by Customer Research Inc.

BN
Bob N.
Muncie, IN
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2015 Category: Service
Bob said they were great.
This review was collected via phone interview by Customer Research Inc.
Keith J. from Sparks Computerized Car Care responded on 06/24/2015

Thanks Bob for the awesome review.


BW
Brent W.
Peru, IN
Dodge Intrepid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2015 Category: Service
Brent said he has used this business a number of times and they do a great job.
This review was collected via phone interview by Customer Research Inc.

VS
Venessa S.
Muncie, IN
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2015 Category: Service
Venessa said they guy she worked with was nice and friendly. They did everything they were supposed to do.
This review was collected via phone interview by Customer Research Inc.

DG
David G.
Muncie, IN
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2015 Category: Service
David said the business takes good care of him. They provided fast service and did the job right. If they do not do the job correctly the first time, they will make if right.
This review was collected via phone interview by Customer Research Inc.
Keith J. from Sparks Computerized Car Care responded on 06/19/2015

David Thanks for a great review mention this response and recieve a free oil change with appointment.


DH
Dixie H.
Muncie, IN
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/17/2015 Category: Service
Dixie said this business treated her well. They did what they could on her vehicle and the price was decent.
This review was collected via phone interview by Customer Research Inc.
Keith J. from Sparks Computerized Car Care responded on 06/19/2015

Dixie Thanks for the great review. Mention this response and recieve a free oil change with appoitment.


JS
Justin S.
Fishers, IN
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2015 Category: Service
Spoke with Stephanie. She said this business did a good job and Keith is great.
This review was collected via phone interview by Customer Research Inc.

WN
Warren N.
Muncie, IN
Chrysler
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/05/2015 Category: Service
Warren said he was in and out in half an hour. Everything turned out great.
This review was collected via phone interview by Customer Research Inc.
Keith J. from Sparks Computerized Car Care responded on 06/09/2015

Warren Thank You for the great review. We look forward to servicing you in the future.


BC
BRENT C.
Muncie, IN
Volkswagen Routan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2015
Oil Change & More
Able to determine "noise" coming from right front & fixed at No Charge. Also, examined tires were in need of replacement, before a long trip.
Keith J. from Sparks Computerized Car Care responded on 06/09/2015

Brent thanks for taking the time to write these great reviews. We look forward to servicing you in the future.


BT
Bob T.
Parker City, IN
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2015 Category: Service
Bob said everything they do is the best quality. He has been going there for 20 years.
This review was collected via phone interview by Customer Research Inc.

CB
Crystal B.
Kennard, IN
Dodge Neon
Verified Customer
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05/14/2015 Category: Service
Crystal said she really enjoys working with Keith and Vernon, who do excellent work.
This review was collected via phone interview by Customer Research Inc.

RM
RYAN M.
Muncie, IN
Pontiac Grand Am
Verified Customer
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05/13/2015
Customer Service
We always know what is going on with the car and the price! We are never surprised by Sparks and their willingness to go the extra mile for their customers