Overview

Overall Rating 4.17/5Overall Rating 4.17/5Overall Rating 4.17/5Overall Rating 4.17/5rating 4.17
4.2

( 35 Reviews )

80% Would Recommend
Latest Review 11 months ago

Reviews


DC
D C.
Houston, TX
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/02/2019
Work NOT done. Lied to and put off for 2 weeks.
I went to this shop for Code 420 Catalytic Converters. They turned the light off during check and asked me to come back. They claimed it was bad gas causing it and turned the notification off. 3 weeks later light was back on. I went back into shop and they stated were busy and offered the next day service for $799.00. I returned to the shop the next day. I left car for almost full 8 hours. Car ran fine for 3 weeks then light code 420 Catalytic Converter warning came back on. I returned to shop. They again blamed bad gas and told me they did not have time. I had vehicle checked elsewhere and was told the 420 Bank 1 Catalytic Converter was not even unscrewed/ opened, touched or replaced.(I also have pictures and videos) I contacted the shop and they told me it had. I again had car inspected. The shop called me late in afternoon same day and then stated it had not. They stated they had it cleaned through the tubing and it was a process. They were closing for the holidays for 2 weeks. So in other words, work was not done and I was stuck out with problem vehicle while they were closing and going on vacation for holiday. While they were closed for holiday, I took the vehicle to 2 other places for inspection. Truth - they NEVER even unscrewed, cleaned or replaced the 420 Bank 1 Catalytic Converter as they stated in the beginning and for which I paid for. They also lied about the cleaning without removing the converter as 3 professional shops have now confirmed that is not even possible. My car issue is now going on almost a month of this runaround and faulty service. They have also re opened their shop today and not even contacted me to right the issue as they stated before the holidays. My thoughts - they lied and mislead their customers and apparently do not even want to right their wrongs. I am pursing legal matters if the issue is not resolved immediately.

RS
Rich S.
Houston, TX
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/11/2018
Shady is what shady does
Didnt complete work. Was half .A.....S...S...on what he atempted to complete.
Did work that didnt need to be done.
He said .... corrosion was the issue.
What. On aluminum. Aluminum doesnt corrode. Nor does cast aluminum. OMG..

RS
Rich S.
Houston, TX
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/11/2018
Shady is what shady does
Didnt complete work. Was half .A.....S...S...on what he atempted to complete.
Did work that didnt need to be done.
He said .... corrosion was the issue.
What. On aluminum. Aluminum doesnt corrode. Nor does cast aluminum. OMG..

RS
Rich S.
Houston, TX
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/11/2018
Poor, work not complete, lots of poor excuses
Did work that did not need work done on.
Did not fully complete work . Wants more money. Makes up poor excuses. What , why, B . S. For his field.
Took more money because he knew it was there for the taking in my honest oppion.

RS
Rich S.
Houston, TX
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/11/2018
Poor, work not complete, lots of poor excuses
Did work that did not need work done on.
Did not fully complete work . Wants more money. Makes up poor excuses. What , why, B . S. For his field.
Took more money because he knew it was there for the taking in my honest oppion.

RT
R T.
Houston, TX
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/11/2018
Poor, work not complete, lots of poor excuses
Did work that did not need work done on.
Did not fully complete work . Wants more money. Makes up poor excuses. What , why, B . S. For his field.
Took more money because he knew it was there for the taking in my honest oppion.

JT
John T.
Texas
Ford Pickup
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/20/2015 Category: Service
John said he took his vehicle to this business and asked them to work on his brakes. He also asked them to rotates the tires. They did not rotate his tires as he requested.
This review was collected via phone interview by Customer Research Inc.
Diego S., SHOP MANAGER from Speedy Auto Service responded on 10/24/2015

John we regret that you had this bad experience in our shop.
We have been trying to reach you to correct the situation please call us or stop by our shop so that we can correct the situation.

Best regards


Management
Diego Segura


BR
Bryan R.
Houston, TX
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2016 Category: Service
Bryan said the business did a good job, they explained everything, and the mechanic was very helpful.
This review was collected via phone interview by Customer Research Inc.

JG
Jasmin G.
Houston, TX
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2016 Category: Service
Jasmin said the business provides good service.
This review was collected via phone interview by Customer Research Inc.

JB
Janice B.
Houston, TX
Mercedes-Benz S430
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2016 Category: Service
Janice said the employees at this business were very helpful and they always look out for her.
This review was collected via phone interview by Customer Research Inc.

RA
Raul A.
Houston, TX
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2016 Category: Service
Raul said they provide good quality service.
This review was collected via phone interview by Customer Research Inc.

JP
Jeff P.
Houston, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2016 Category: Service
Jeff said the business provides very good service and he has had no problems there. The employees are polite and professional.
This review was collected via phone interview by Customer Research Inc.

RR
Ruben R.
Houston, TX
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2016 Category: Service
Ruben said the employees at this business are very good at providing service and he would 100 percent recommend them. He has been going to them for about 3 years and will keep going.
This review was collected via phone interview by Customer Research Inc.

TE
Thomas E.
Houston, TX
Saturn Aura
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/12/2016 Category: Service
Thomas said the business had reasonable prices for the service they provided.
This review was collected via phone interview by Customer Research Inc.

OL
Olivia L.
Houston, TX
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2016 Category: Service
Olivia said the employees at this business were quick in completing her vehicle work, and explained things to her.
This review was collected via phone interview by Customer Research Inc.

DD
Daniel D.
Houston, TX
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2016 Category: Service
Daniel said the service was quick.
This review was collected via phone interview by Customer Research Inc.

KK
Kem K.
Houston, TX
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2015 Category: Service
Kem said he is very pleased with his experience at this business. They did good work.
This review was collected via phone interview by Customer Research Inc.

JS
Javier S.
Houston, TX
Lexus GS 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/25/2015 Category: Service
Javier said they were helpful and did a good diagnosis on his vehicle. They were quick and did a good job.
This review was collected via phone interview by Customer Research Inc.

TF
Teresa F.
Houston, TX
Mitsubishi Outlander Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/25/2015 Category: Service
Teresa said the business is really close to her home. They do good work. She really appreciates everything they do.
This review was collected via phone interview by Customer Research Inc.

GB
Greg B.
Houston, TX
GMC Canyon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2015 Category: Service
Greg said this business did a great job and they had good prices.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 35 in total