Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

139 Reviews

99% Would Recommend
Latest Review 8 days ago

Reviews


HH
Harold H.
Altadena, CA
Chevrolet S10 Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2014 Category: Service
Spoke with Ann. She said that this business is friendly, courteous, honest, and always good.
This review was collected via phone interview by Customer Research Inc.

JA
Jeff A.
Pasadena, CA
Cadillac Eldorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2014 Category: Service
Jeff said Art is a friendly, honest guy. He does not seem to put parts on that are not necessary and he does good work.
This review was collected via phone interview by Customer Research Inc.

DO
Doris O.
Pasadena, CA
Oldsmobile Aurora
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2014 Category: Service
Doris said everything was done perfectly.
This review was collected via phone interview by Customer Research Inc.

AL
Albert L.
Altadena, CA
Cadillac Escalade
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/25/2014 Category: Service
Albert said they have serviced his vehicle before and this visit was a tune up. He had good service and the vehicle was ready when promised.
This review was collected via phone interview by Customer Research Inc.

KG
Kenneth G.
Pasadena, CA
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2014 Category: Service
Kenneth said the business is expensive but the quality of the service is worth the cost.
This review was collected via phone interview by Customer Research Inc.

JM
Jose M.
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2014 Category: Service
Jose said this business is great, he always takes his vehicle there, and he would absolutely recommend them to others.
This review was collected via phone interview by Customer Research Inc.

AH
Al H.
Pasadena, CA
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2014 Category: Service
Al said he knows Art, the owner of this business, very well. He has been a loyal customer of this business for 20 years. He stops in there frequently.
This review was collected via phone interview by Customer Research Inc.

BM
Bennie M.
Altadena, CA
Pontiac Firebird
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2014
Art is a great team leader with a super team.
The service is simply the BEST!!!****

GB
Gary B.
Pasadena, CA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2014 Category: Service
Gary said he has been with this business for over 30 years. They do an absolute wonderful job. The owner of the business has integrity, is honest and does an outstanding job. He said he wishes more people would take their business there instead of going to the dealership because it is cheaper and more affordable. He would recommend this business highly to anyone that had a product of GM. They will inspect the vehicle for free and not charge unless it is necessary. The last time he was going to buy a vehicle, he brought it in for the owner to look at and he advised him not buy the vehicle and did the inspection for free. His whole family goes there for service and he would not go anywhere else.
This review was collected via phone interview by Customer Research Inc.

FL
Fermin L.
Pasadena, CA
Cadillac Eldorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2014 Category: Service
Fermin said the work they did was good.
This review was collected via phone interview by Customer Research Inc.

BB
Barbara B.
Pasadena, CA
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2014 Category: Service
Barbara said the business keeps the cost low, and the service is efficient. She has never had to return to the business for repairs that have already been performed.
This review was collected via phone interview by Customer Research Inc.

AG
Alfredo G.
La Crescenta Montrose, CA
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2014 Category: Service
Alfredo said they provided good service and he likes this business.
This review was collected via phone interview by Customer Research Inc.

AA
Alan A.
GMC Canyon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2014
good service
friendly, low pressure service; very helpful!

VV
Vincent V.
West Covina, CA
Cadillac Eldorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2014 Category: Service
Vincent said his vehicle was towed to the business and contacted him once it was ready to be picked up.
This review was collected via phone interview by Customer Research Inc.

DK
David K.
Pasadena, CA
Chevrolet S10 Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2014 Category: Service
David said he is always satisfied with the work this business does for him.
This review was collected via phone interview by Customer Research Inc.

ST
Sue T.
Pasadena, CA
Cadillac Seville
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2014 Category: Service
Sue said she has been with this business for a long time. They do an excellent job and have been very good to her.
This review was collected via phone interview by Customer Research Inc.

DW
Dennis W.
Pasadena, CA
Cadillac Seville
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/03/2014
Services 07/17/2014
On Thursday 17 July I left my car for Servicing: Diagnose cause of "Service Engine Soon" warning light:[Charge: $97.50][3rd visit to your shop]. I took the car home, and did not drive it, till Monday 21 July, and the same Warning Light, has remained on [No resolution to the problem].
I also requested your; "AC Special" charge: $58.50: The AC is not working properly: puts out cool air, but not cold air [does not cool the interior]. I need this system to be working properly, as I expected. Please confirm you can perform the corrected action, at no additional charge.

Thanks,

Dennis

JD
Jeffrey D.
Altadena, CA
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2014 Category: Service
Jeffrey said this business drove his vehicle, and told him exactly what was wrong. They did more than an oil change, and he appreciated it.
This review was collected via phone interview by Customer Research Inc.

RM
Robert M.
Rancho Cucamonga, CA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2014 Category: Service
Robert said this business was really friendly and fast. The price was a good price.
This review was collected via phone interview by Customer Research Inc.

JP
Joseph P.
Pasadena, CA
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2014 Category: Service
Joseph said he has been using them for 15 years and has had no problems. They are fair and do good work. They do not overcharge him.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 21 - 40 of 139 in total