Overview

Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5rating 4.55
4.6

( 2446 Reviews )

ReScore Reviews™ (67)

ReScore
Overall Rating 4.6119439/5Overall Rating 4.6119439/5Overall Rating 4.6119439/5Overall Rating 4.6119439/5rating 4.6119439
Original
Overall Rating 2.149257/5Overall Rating 2.149257/5rating 2.149257rating 2.149257rating 2.149257
92% Would Recommend
100% Business Response
Latest Review about 10 hours ago

Reviews


Verified Customer
Carrboro, NC
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Great Service
The folks at Sport Durst worked hard to maintain my vehicle. I appreciated them working with me to find a way to keep my wife's car on the road.

AE
Angela E.
Durham, NC
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
GREAT SERVICE
GREAT SERVICE
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 11/07/2019

Thank you for the 5 star

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM

Verified Customer
Gibsonville, NC
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Great Customer Service Again!
I was in and out in less than an hour for my oil change AND I got the oil change package discount. Who could ask for more?! My wife and I are return customers because Angela and Vick always provide personal service to us!
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 11/04/2019

Thank you for the kind words. I appreciate you and Sharon.

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM

Verified Customer
Rougemont, NC
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2019 Category: Service
customer service
great service
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 11/04/2019

Thank you for the 5 stars.

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM

BF
Bernard F.
Cary, NC
2016 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019 Category: Service
Great service
My car was repaired properly and was under warranty. We have been with Spot Durst for many years and they always do the right thing to our cars.
KYLE M. from Sport Durst Hyundai responded on 11/01/2019

Thank you for the 5 star review!!

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM


AD
Auction D.
Raleigh, NC
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019 Category: Service
The employees are great.
Outstanding service.
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 10/31/2019

Thank you for the 5 stars

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM

RS
Robin S.
Wake Forest, NC
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019 Category: Service
Friendly Staff
The staff are always friendly and efficient. The wait time is always reasonable for the repairs needed.

Verified Customer
Durham, NC
2019 Hyundai Ioniq Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019 Category: Service
Oil change
Took longer than I thought it would since I had an appointment.
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 10/31/2019

Thank you for taking the time to fill out our survey

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM

WW
Wanda W.
Durham, NC
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2019 Category: Service
Oil change
Always greeted by a friendly service team member. Oil change was done quickly, not a long wait.
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 10/24/2019

Thank you for your kind words.

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM

Verified Customer
Durham, NC
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/23/2019 Category: Service
Visit THIS time was good service
Angela was great with everything I needed with this visit.

Overall Rating 1/5rating 1rating 1rating 1rating 1
10/23/2019 Category: Service
Not so great
Information about my car not recorded accurately etc. Spoke with manager about it and felt like I was waved off and not valued. Was not taken seriously.
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 10/23/2019

Thank you for taking the time to speak with me. I will resend you the survey. 

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 10/23/2019

Thank you so much for the rescore. I appreciate you doing that for me.

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM

TR
Tori R.
Durham, NC
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2019 Category: Service
Quick Service
they did a quick a d timely job.
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 10/23/2019

Thank you for the positive comments.

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM

Verified Customer
Durham, NC
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2019 Category: Service
Never had a bad experience
I love coming here. Ms. Renee and Chris have always been super helpful and awesome in recommending certain things. I'm never disappointed when I come here.
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 10/23/2019

Your kind words are much appreciated.

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM

Verified Customer
Durham, NC
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
Always Great
Timely, prompt and great service!
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 10/17/2019

Thank you for your kind words.

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM

BM
Bobby M.
Durham, NC
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
CUSTOMER SERVICE
FANTASTIC CUSTOMER EXPERIENCE
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 10/17/2019

Thank you for taking time to complete our survey.

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM

Verified Customer
Hillsborough, NC
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
Fast
Good customer service
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 10/15/2019

Thank you for the 5 star review.

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM

WD
Wayne D.
Durham, NC
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
Great service
Prompt, efficient service, friendly people
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 10/15/2019

Thank you for the kind words.

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM

CG
Christine G.
Knightdale, NC
2017 Hyundai Ioniq Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2019 Category: Service
Consistently great service
Never disappointed in the service that I receive at Sport Durst. I receive the best service possible to keep my Ioniq in top condition. Thanks!
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 10/15/2019

Thank you so much.

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM

TM
Timothy M.
Durham, NC
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2019 Category: Service
Friendly and work done on a timely manner
Did the work that was only needed and saved a little money
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 10/15/2019

Thank you for the great review.

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM

NH
Nancy H.
Durham, NC
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2019 Category: Service
Good efficient service
They've been really good with service, explaining what they were doing.
KYLE M. from Sport Durst Hyundai responded on 10/15/2019

We always appreciate positive feedback from our customers.

 

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM


TR
Troy R.
Rougemont, NC
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2019
Parts dept.
Very helpful people, very busy but willing to take the time needed to figure out a problem. corrected what needed to be corrected. Would definitely use them again for Hyundai parts.
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 10/11/2019

Thank you for your kind words.

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM