Overview

Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5rating 4.53

2114 Reviews

ReScore Reviews™ (50)

ReScore
Overall Rating 4.5200012/5Overall Rating 4.5200012/5Overall Rating 4.5200012/5Overall Rating 4.5200012/5rating 4.5200012
Original
Overall Rating 2.1599966/5Overall Rating 2.1599966/5rating 2.1599966rating 2.1599966rating 2.1599966
92% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


PT
Peggy T.
Stem, NC
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/17/2019 Category: Service
Staff are nice people to work with
They the staff work with you. They will come tell you if there is something else going on. This visit did have problems after recall with my doors.
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 03/18/2019

Thank you for the review. If you are still having a problem with your doors, please give me a call.

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM

BF
Bernard F.
Cary, NC
2016 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
Excellent Service!
I had an issue with my tires but it was resolved very fairly! The service was excellent! I have been going there for years!
Bernie Feinstein
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 03/18/2019

Thank you for your feedback.

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM

Verified Customer
Mebane, NC
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Friendly professional
Friendly professional quick service
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 03/16/2019

Thank you for the kind words.

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM

AL
Amelia L.
Durham, NC
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Oil Change
I was pleased with the service and with how courteous and professional everyone was when I had my oil change done.
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 03/16/2019

Thank you for the great review.

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM

OL
Oladele L.
Fuquay Varina, NC
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Excellent Service Always!
In have been coming here for over 7 years and I have never regret one moment. Always swift, honest and courteous service!
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 03/16/2019

Thank you for being a loyal customer. We appreciate you.

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM

ST
Sharon T.
Durham, NC
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Friendly people
No bad experiences at all..
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 03/16/2019

We always appreciate positive feedback from our customers

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM

EZ
Edward Z.
Edinburg, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Excellent, professional, friendly service
Sport Durst has excellent, professional, friendly people on staff everywhere at his dealerships!
I live in deep South Texas and that's the ONLY reason I won't be going there for my next service.
It was my good fortune to require my next regular maintenance while visiting in Durham, North Carolina.
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 03/16/2019

Your kind words are much appreciated

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM

CM
Christophe M.
Hillsborough, NC
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Always professional and helpful
Service staff are always very helpful and professional.
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 03/16/2019

We understand your time is valuable. We appreciate your feedback.


ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM

KD
Kevin D.
Cary, NC
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
Professional Service
Great service even when one has no schedule appointment. Technician at Sport Durst Hyundai need to be recognize for their expertise for service done right the first time. I stated my reason for this review , because I have once try a Hyundai dealer close to my location and did not received the professional care as a Hyundai owner. I will travel the extra mile for those reasons. Kevin D
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 03/12/2019

Thank you for the kind words and great review. We apprecaite you.

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM

RS
Robin S.
Wake Forest, NC
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
Friendly staff and efficient service.
Quick diagnosis and service.
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 03/12/2019

Thank you for your feedback.

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM

JG
James G.
Durham, NC
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
Courteous and professional
No comment
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 03/12/2019

We are so glad your experience here was a positive one.

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM

PR
Paul R.
Durham, NC
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
Attention to Detail
no comment
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 03/11/2019

Thank you for the 5 star review.

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM

AS
Audra S.
Durham, NC
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Angela is the star
Angela continues to provide individual customer service and understanding of your concerns and needs.
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 03/11/2019

Thank you for your kind words and great survey.

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM

Verified Customer
Warrenton, NC
2011 Hyundai Genesis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/08/2019 Category: Service
Gasoline odor from service
When the service was finished, my car insides smelled like gasoline for a long time. The car was returned to me with both windows down and the odor of gas all in the car.
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 03/11/2019

Thank you for your feeback.

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM

SP
Sandra P.
Durham, NC
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019 Category: Service
See Review
Good Service and friendly people.
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 03/08/2019

Thank you for the positive review.

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM

Verified Customer
Durham, NC
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019 Category: Service
Just great and kind
Throughly worked on
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 03/07/2019

Thank you for the kind words.

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM

Verified Customer
Durham, NC
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
Service with a smile
Friendly and informs you of service your vehicle needs.
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 03/06/2019

Thank you for the positive feedback.

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM

GH
Gayla H.
Durham, NC
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/01/2019 Category: Service
Lug nuts
Almost lost a tire as I drove out with lug nuts rattling so returned to find them loose and all had to be changed and tightened . So far OK
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 03/02/2019

We do apologize for any inconvience we may have caused you. Thank you for your feedback.

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM

Verified Customer
Chapel Hill, NC
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/01/2019 Category: Service
Service at Sports Durst Hyunday
The service is very good and the people as well. The waiting room and amenities are acceptable. They kept me informed but the result, though service was fulfilled, was not what I expected. Nevertheless, I would give t another try because all in all I was satisfied!
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 03/02/2019

Thank you for your feedback, and we look forward to seeing you again. 

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM

IR
Ingrid R.
Sanford, NC
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/28/2019 Category: Service
Its usually a long wait.
I am not pleased with my Hyundai. A lot of recalls.
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 03/01/2019

Thank you for your feedback.

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM