Sport Durst Hyundai


Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5rating 4.53

1345 Reviews

ReScore Reviews™ (27)

ReScore
Overall Rating 4.3333352/5Overall Rating 4.3333352/5Overall Rating 4.3333352/5Overall Rating 4.3333352/5rating 4.3333352
Original
Overall Rating 2.07407/5Overall Rating 2.07407/5rating 2.07407rating 2.07407rating 2.07407
92% Would Recommend
100% Business Response
Latest Review about 2 hours ago
Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courteous & Timely"
Great service !!
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 11/18/2017
Service Type: Maintenance
Review Created: 11/21/2017 06:15 PM
Raymond H. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Short wait time"
Good service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/18/2017
Service Type: Maintenance
Review Created: 11/21/2017 05:35 PM
James B. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"You cannot find any better service anywhere else."
Careful attention to detail and getting it right the first time. Angela and Vic are spectacularly good at what they do.
Only doing what is necessary and doing that in an excellent way.
Vehicle: 2016 Hyundai Azera
Category: Service
Service Date: 11/18/2017
Service Type: Maintenance
Review Created: 11/21/2017 02:08 PM
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Jeff D., Service Manager at Sport Durst Hyundai responded on 11/21/2017


We are only as good as our people and thankfully we have a great team that love what they do.  Thank you for choosing Sport Durst Hyundai and Happy Holidays!

Jeff DeMeyer
Service Manager
(919)489-6531 Ext. 1901
OLETHA W. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"rotake my car tireds"
the time were fast,i were in and out in few.i love that.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/18/2017
Service Type: Maintenance
Review Created: 11/21/2017 11:58 AM
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Jeff D., Service Manager at Sport Durst Hyundai responded on 11/21/2017


Thank you for the 5-star review! It's great hearing we are providing the quick service items efficiently and getting you back on your way. Happy Holidays!

Jeff DeMeyer
Service Manager
(919)489-6531 Ext. 1901
Krishnamurty Y. on 11/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"i LKE THE sERVICE rEP ANGELA."
I WANT TO KEEP THE CAR ATLEAST 4 MORE YEARS. i ACTUIALLY KEPT MY INFINITY i30 FOR 18 YEARS. i HOPE THERE WONT BE MAJOR SERVICE PROBLEM. SO FAR I LIKE THE CAR VERY MUCH
Vehicle: 2011 Hyundai Genesis
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/20/2017 06:28 PM
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Jeff D., Service Manager at Sport Durst Hyundai responded on 11/21/2017


Thank you for taking the time to complete the survey during your service with us. We do appreciate hearing from our guests as their comments are vital for us to continue improving our operations. As per Hyundai Motors America, the complimentary washes and loaner vehicles were provided for the first 5 years/60k miles of ownership. With the new Genesis Luxury Brand maintenance as well as valet service is complimentary for the first 3 years/36k miles. I would invite you to take a look at the G80 when it comes time for your next automobile purchase. Thank you again for choosing Sport Durst for all your automotive needs.


Jeff DeMeyer
Service Manager
(919)489-6531 Ext. 1901
Verified Customer on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
Quick service
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 11/20/2017 02:48 PM
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Jeff D., Service Manager at Sport Durst Hyundai responded on 11/21/2017


Our dealership is dedicated to providing the very best customer service experience possible.  We hope to exceed your standards in customer care as well as maintain your vehicle to its highest standards. Thanks again for choosing Sport Durst Hyundai.  We look forward to meeting all of your service needs.

Jeff DeMeyer
Service Manager
(919)489-6531 Ext. 1901
Daniel G. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service great staff."
Service was fast and efficient didn’t have to wait long. Tell Hiu(sp?) I said hi.
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 11/20/2017 11:18 AM
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Jeff D., Service Manager at Sport Durst Hyundai responded on 11/20/2017


Our goal is to achieve your complete satisfaction by providing the most convenient, efficient and pleasurable service you’ve ever experienced. To achieve this high level of excellence, we depend on thoroughly trained, fully-certified advisors and Hyundai Factory Certified Technicians. We also use Hyundai Genuine Parts and state-of-the-art tools and equipment.

Thanks again for choosing Sport Durst Hyundai. We look forward to meeting all of your service needs. And I will be sure to tell Hieu you said hey.

Jeff DeMeyer
Service Manager
(919)489-6531 Ext. 1901
Rosario M. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer services"
Great services
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/19/2017 05:47 PM
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Jeff D., Service Manager at Sport Durst Hyundai responded on 11/20/2017


Thank you for the wonderful review!  It's great hearing we provide the level of service our guests deserve.


Jeff DeMeyer
Service Manager
(919)489-6531 Ext. 1901
Verified Customer on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First time purchasing at this dealership. I'll be back."
First time purchasing at this dealership. I'll be back.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/17/2017 06:14 PM
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Jeff D., Service Manager at Sport Durst Hyundai responded on 11/19/2017


Our dealership is dedicated to providing the very best customer service experience possible. We hope to exceed your standards in customer care as well as maintain your vehicle to its highest standards. Thanks again for choosing Sport Durst Hyundai. We look forward to meeting all of your service needs.


Jeff DeMeyer
Service Manager
(919)489-6531 Ext. 1901
Edward S. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"courtest,clean,prompt service, friendly"
since moving to Durham I HAVE BOUGHT ALL MY VEHICLES AT SPORTS DURST SINCE 2011 STARTING FROM MAZDA TO HYUNDAI
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/17/2017 03:52 PM
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Jeff D., Service Manager at Sport Durst Hyundai responded on 11/19/2017


Our goal is to achieve your complete satisfaction by providing the most convenient, efficient and pleasurable service you’ve ever experienced. To achieve this high level of excellence, we depend on thoroughly trained, fully-certified advisors and Hyundai Factory Certified Technicians. We also use Hyundai Genuine Parts and state-of-the-art tools and equipment.

Thanks again for choosing Sport Durst Hyundai. We look forward to meeting all of your service needs.

Jeff DeMeyer
Service Manager
(919)489-6531 Ext. 1901
Verified Customer on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Had vehicle inspection they were able to squeeze me in despite being busy
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/17/2017 01:09 AM
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Jeff D., Service Manager at Sport Durst Hyundai responded on 11/17/2017


Our dealership is dedicated to providing the very best customer service experience possible. We hope to exceed your standards in customer care as well as maintain your vehicle to its highest standards. Thanks again for choosing Sport Durst Hyundai. We look forward to meeting all of your service needs.

Jeff DeMeyer
Service Manager
(919)489-6531 Ext. 1901
Danielle A. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service call"
timely, good explanations of problem, on schedule
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/16/2017 11:25 AM
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Jeff D., Service Manager at Sport Durst Hyundai responded on 11/16/2017


This is fantastic news! Thank you so much for taking the time to leave your 5-star review. We appreciate you choosing Sport Durst for all your automotive needs.

Jeff DeMeyer
Service Manager
(919)489-6531 Ext. 1901
Verified Customer on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people great service "
Staffs at the front when you arrive, they are the best.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/15/2017 07:11 PM
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Jeff D., Service Manager at Sport Durst Hyundai responded on 11/16/2017


Our goal is to achieve your complete satisfaction by providing the most convenient, efficient and pleasurable service you’ve ever experienced. To achieve this high level of excellence, we depend on thoroughly trained, fully-certified advisors and Hyundai Factory Certified Technicians. We also use Hyundai Genuine Parts and state-of-the-art tools and equipment.

Thanks again for choosing Sport Durst Hyundai. We look forward to meeting all of your service needs.

Jeff DeMeyer
Service Manager
(919)489-6531 Ext. 1901
Verified Customer on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
They would very nice and saw me even though I didn't have an appointment.
Vehicle: 2008 Hyundai Sonata
Category: Service
Service Date: 10/26/2017
Service Type: Maintenance
Review Created: 11/14/2017 05:52 PM
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Jeff D., Service Manager at Sport Durst Hyundai responded on 11/15/2017


Our customer-focused staff is committed to meet every request or concern you may have with courtesy, understanding and professionalism. Few things in life come with a guarantee.  Sport Durst Hyundai’s commitment to you is one of them.

 

Jeff DeMeyer
Service Manager
(919)489-6531 Ext. 1901
Audrey G. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Place To Go"
Quick service and very efficient.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/03/2017
Service Type: Maintenance
Review Created: 11/14/2017 05:03 PM
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Jeff D., Service Manager at Sport Durst Hyundai responded on 11/15/2017


Thank you for the awesome review!  It's great hearing we provide the level of service our guests deserve.

Jeff DeMeyer
Service Manager
(919)489-6531 Ext. 1901
Verified Customer on 11/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Customer"
Could use better communication when short handed.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/14/2017 03:14 PM
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Jeff D., Service Manager at Sport Durst Hyundai responded on 11/15/2017


Thank you for your comments. Our goal is to achieve your complete satisfaction by providing the most convenient, efficient and pleasurable service you’ve ever experienced. To achieve this high level of excellence, we depend on thoroughly trained, fully-certified advisors and Hyundai Factory Certified Technicians. We also use Hyundai Genuine Parts and state-of-the-art tools and equipment.

Thanks again for choosing Sport Durst Hyundai. We look forward to meeting all of your service needs.

Jeff DeMeyer
Service Manager
(919)489-6531 Ext. 1901
Verified Customer on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Still A Happy Azera Limited Owner!"
I can't say enough about the folks at Sport Durst Hyundai! I am still a happy and satisfied customer. Have bought four cars from them and each experience has been great!
Vehicle: 2016 Hyundai Azera
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/13/2017 06:30 PM
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Jeff D., Service Manager at Sport Durst Hyundai responded on 11/14/2017


Our dealership is dedicated to providing the very best customer service experience possible. We hope to exceed your standards in customer care as well as maintain your vehicle to its highest standards. Thanks again for choosing Sport Durst Hyundai. We look forward to meeting all of your service needs.

Jeff DeMeyer
Service Manager
(919)489-6531 Ext. 1901
Verified Customer on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Worked hard to fix the problem"
My new car was not riding smoothly. They kept working on it and even took me out for a test drive to make sure it was up to my satisfaction. I'm ver happy with the service I received.
Vehicle: 2018 Hyundai Santa Fe
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/13/2017 10:35 AM
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Jeff D., Service Manager at Sport Durst Hyundai responded on 11/13/2017


Our customer-focused staff is committed to meet every request or concern you may have with courtesy, understanding and professionalism. Few things in life come with a guarantee.  Sport Durst Hyundai’s commitment to you is one of them.


 

Jeff DeMeyer
Service Manager
(919)489-6531 Ext. 1901
SYLVIA M. on 11/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
I received prompt and courteous service.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/12/2017 05:20 PM
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Jeff D., Service Manager at Sport Durst Hyundai responded on 11/13/2017


Our dealership is dedicated to providing the very best customer service experience possible.  We hope to exceed your standards in customer care as well as maintain your vehicle to its highest standards. Thanks again for choosing Sport Durst Hyundai.  We look forward to meeting all of your service needs.

Jeff DeMeyer
Service Manager
(919)489-6531 Ext. 1901
Sandeep B. on 11/10/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service review"
Facility provided to wait while service is provided is good
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 11/04/2017
Service Type: Maintenance
Review Created: 11/10/2017 05:15 PM
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Jeff D., Service Manager at Sport Durst Hyundai responded on 11/13/2017


Thank you for the wonderful review!  It's great hearing we provide the level of service our guests deserve.

Jeff DeMeyer
Service Manager
(919)489-6531 Ext. 1901
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