Sport Durst Hyundai

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919-724-4430
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Overview

Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5rating 4.53

2264 Reviews

5 star
73%
4 star
14%
3 star
5%
2 star
2%
1 star
3%

ReScore Reviews™ (58)

ReScore
Overall Rating 4.5689616/5Overall Rating 4.5689616/5Overall Rating 4.5689616/5Overall Rating 4.5689616/5rating 4.5689616
Original
Overall Rating 2.1896588/5Overall Rating 2.1896588/5rating 2.1896588rating 2.1896588rating 2.1896588
91% Would Recommend
100% Business Response
Latest Review about 4 hours ago

Reviews

MS
Marie S.
Durham, NC
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2019 Category: Service
Superior Service
Sport Durst is the best place to have your Hyundai serviced!! They are prompt, efficient, and very helpful.
I love having my Sonata serviced there!!
Recommended
DS
Demetrice S.
Cary, NC
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2019 Category: Service
Great Service
Great Customer Service and it was done in a timely manner
Recommended
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 06/26/2019

Thank you for the great review. 

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM
CM
Christine M.
Durham, NC
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2019 Category: Service
Excellent car care
Great car service and even better customer service
Recommended
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 06/26/2019

We are so glad your experience here was a positive one

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM
Verified Customer
Durham, NC
2019 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/22/2019 Category: Service
Very good
Very good
Recommended
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 06/26/2019

Thank you for taking the time to fill out our survey

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM
MP
Mark P.
Durham, NC
2018 Hyundai Kona
Verified Customer
ReScore Review™
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Mark
Good
Recommended
Original Review
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/21/2019 Category: Service
Mark Pomerantz
Your terrible
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 06/21/2019

Thank you for taking time to speak with us about your recent service visit. I have sent you the rescore survey,  once again thank you.

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 06/22/2019

Thank you for the rescore.

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM
WJ
Walter J.
Durham, NC
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Excellent Service
I was unsure the level of service that I needed and the service rep suggested several options. Work was performed in a timely manner and based on past experience I know that the worked was performed in an efficient and effective way. As long as I own my Hyundai, I will always take my car to Sports Durst Hyundai Service Center.
Recommended
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 06/21/2019

Thank you for your kind words. I appreciate you.

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM
RA
Robert A.
Durham, NC
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Angela is amazing!
Angela always takes amazing care of us! She made sure my vehicle was well cared for and is now safe and ready for my pending trip. I never worry when Angela is involved!
Recommended
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 06/20/2019

Thank you so much. I appreciate you.

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM
PW
Patricia W.
Hillsborough, NC
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Sports Durst Hyundai
Angela is a great service advisor, I hate when I go there and she is not there. She makes this service department what it is. Great
Recommended
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 06/19/2019

Thank you so much for your kind words.

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM
PB
Patricia B.
Chapel Hill, NC
2005 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
well taken care of
The technician did a great job explaining what needed to be done and why. He also explained what was urgent and what was not.
Recommended
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 06/19/2019

Thank you for the perfect review.

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM
JC
Jeffrey C.
Chapel Hill, NC
2014 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/18/2019 Category: Service
Problem with recent visit
See previous explanation
Recommended
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 06/19/2019

I left you a voice mail. Could you please give me a call at a time that is convenient for you.

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM
Verified Customer
Durham, NC
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/17/2019 Category: Service
Ehhhh
they need to tighten up around there. lots of unproductive moments
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 06/18/2019

I will check into this matter, and I will contact you.

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM
PT
Paul T.
Chapel Hill, NC
2010 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/16/2019 Category: Service
Service Pricing discrepancy
The price of the service package online was much less than what is actually listed at the dealership service shop. I ended up paying $80 more than I expected when I made my service appointment online.
Recommended
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 06/17/2019

Thank you for your feedback.

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM
RJ
Rebecca J.
Hillsborough, NC
2008 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
Thank you for always caring about your customers
Thank you, Angela, for helping me and taking the time to explained things regarding my car maintaince and answering any questions I had. You and the other employee at Hyundai always put the customers first. I will always keep coming back because of the quality and trust of Sport Durst Hyundai. The Excellent Customer Service that y'all show every time I go to Sport Durst Hyundai; tells me and everyone that goes to get their car serviced at Sport Durst Hyundai that you really do care about their customers.
Recommended
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 06/17/2019

Thank you so much Rebecca. I appreciate you.

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM
CG
Christine G.
Knightdale, NC
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
Great professional and friendly service
Walk in service still not too long of a wait. Oil change and tire rotation. One tire repaired due to nail because I had experienced low tire pressure. Recommendation of replacing cabin filter not too expensive as added cost. Angela Vick always welcomes me and responds knowledgeably to all of my questions.
Recommended
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 06/17/2019

Thank's Christine.

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM
VG
Valorie G.
Roxboro, NC
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Car Service on Sonata
The service received was prompt and the customer service received was great.
Recommended
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 06/17/2019

We are so glad your experience here was a positive one.

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM
Verified Customer
Durham, NC
2013 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Fast service
Head lamps not working; diagnosed, replaced and out on the road in under one hour...with no appointment. Great service.
Recommended
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 06/17/2019

When our customers leave here happy, that makes us happy.

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM
Verified Customer
Durham, NC
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2019 Category: Service
Oil change
They did what needed to be done.
Kia now offers vacuuming and a car wash with their service which would be a nice add on.
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 06/17/2019

Your feedback is very valuable to our dealership.

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM
CF
Clayton F.
Durham, NC
2012 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Speedy service
Finished my repair sooner than I expected. Thanks!
Recommended
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 06/17/2019

Thank you so much for the great review.

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM
Verified Customer
Henderson, NC
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Fast service on a Thursday
Needed to get my oil changed before I went to work.They got me in & out really fast!
Recommended
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 06/13/2019

Thank you for the great review.

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM
TH
Tonita H.
Bahama, NC
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Quick, Accurate and Professional Service
I recently took my Ioniq for a recall and oil change service at Sports Durst. They always provide quick and accurate service to my vehicle and the service men are always professional in their demeanor. I was in and out in an hour and a half and my car ran like it was brand new!! Thanks for the great service I always receive at Sports Durst! 😊
Recommended
Angela M V., SERVICE MANAGER from Sport Durst Hyundai responded on 06/13/2019

Thank you for the positive feedback.

ANGELA VICK
SERVICE MANAGER
919-489-6531
AEVERETT@SPORTDURST.COM